Division Director of Youth Services

Queens Community House; New York (NY); On-site; USD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a visionary leader to oversee youth services in Queens. This executive role involves strategic planning, programmatic excellence, and operational efficiency while fostering partnerships and driving innovation in youth programming. The ideal candidate will have a strong background in youth development and nonprofit management, focusing on equity and inclusion. This is a unique opportunity to make a significant impact on the lives of young people, leading a talented team and advocating for essential resources and policies. Join a mission-driven organization committed to social justice and community empowerment.

Benefits

Medical, Dental, and Vision coverage

Life Insurance & Flexible Spending Accounts (FSA)

Paid Family Leave

403(b) Retirement Plan with employer contributions

Generous Paid Time Off (PTO)

Professional Development & Executive Coaching

Work-life balance initiatives

Qualifications

• 5+ years of senior-level leadership experience in youth development or nonprofit management.
• Proven experience managing large, multi-site programs with public and private funding.

Responsibilities

• Lead and direct a comprehensive portfolio of nine youth programs across Queens.
• Oversee management, execution, and evaluation of youth programs ensuring operational efficiency.

Skills

Youth Development

Organizational Leadership

Stakeholder Engagement

Staff Development

Program Management

Advocacy

Strategic Planning

Education

LMSW/LCSW

Job description

Queens Community House (QCH) | Senior Leadership Role Organizational Overview

Queens Community House (QCH) is a leading multi-site, multi-service settlement house dedicated to strengthening the diverse communities of Queens. Through an extensive network of programs and services, we empower individuals and families to lead enriched, inclusive, and self-sufficient lives. As a forward-thinking organization, we integrate best practices, cost-effective management, innovative leadership, and a commitment to social and economic justice.

We are seeking an accomplished and visionary leader to serve as the Division Director of Youth Services. This executive role requires a dynamic and strategic professional with a proven track record in youth development, organizational leadership, stakeholder engagement, and staff development. The Division Director will play a critical role in shaping the future of QCH’s youth programs while contributing to the organization’s broader strategic objectives.

Position Summary

As a key member of the Senior Leadership Team, the Division Director of Youth Services will provide executive oversight for a portfolio of high-impact youth programs across Queens. Reporting to the Associate Executive Director (AED) of Youth Services, the Division Director will lead strategic planning, programmatic excellence, and operational efficiency while driving innovation in youth programming.

This role requires a leader with the ability to develop and implement a bold vision for youth services, foster strong partnerships with funders and stakeholders, and cultivate a high-performing team committed to equity and inclusion.

Key Responsibilities Strategic Leadership & Vision

• Lead and direct a comprehensive portfolio of nine youth programs, including:
  • DYCD COMPASS and 21st Century Community Learning Centers-funded OST programs (K-8)
  • DOE-funded Community School programs
  • LGBTQ Teen Services programs (ages 12-22) funded by city and state sources
• Develop and implement strategic initiatives that align with QCH’s mission, community needs, and funder priorities.
• Establish and drive key performance metrics, ensuring continuous improvement, impact measurement, and sustainable program growth.
• Serve as a thought leader in youth development, representing QCH at external forums, coalitions, and advocacy efforts.

Executive Management & Operations

• Oversee the management, execution, and evaluation of youth programs, ensuring operational efficiency, financial sustainability, and compliance with all regulatory and funding requirements.
• Directly supervise four senior program leaders, fostering a culture of high performance, innovation, and accountability.
• Oversee program budgets, contracts, and funding strategies in collaboration with the AED and Finance team.
• Drive the integration of data-driven decision-making processes to enhance program effectiveness and impact.

Stakeholder & Partnership Engagement

• Cultivate and sustain relationships with key external stakeholders, including:
  • New York City Department of Education (DOE)
  • New York City Department of Youth and Community Development (DYCD)
  • City, state, and private funders
  • Community-based organizations and advocacy groups
• Represent QCH in policy discussions, funding negotiations, and strategic partnerships to advance youth services and secure resources for program expansion.
• Advocate for policies that promote youth development and equitable access to educational and enrichment opportunities.

Talent & Leadership Development

• Lead efforts to recruit, develop, and retain a talented, diverse team of youth services professionals.
• Establish a strong leadership pipeline by mentoring and coaching staff for career progression and professional growth.
• Foster a culture of continuous learning, collaboration, and innovation across all youth programs.

Qualifications & Experience

• LMSW/LCSW required
• Minimum 5+ years of senior-level leadership experience in youth development, education, or nonprofit management.
• Proven experience leading and managing large, multi-site programs with public and private funding streams.
• Demonstrated expertise in managing government contracts, including DYCD COMPASS, 21st Century Community Learning Centers, DOE Community Schools, and other public funding sources.
• Strong track record of developing and scaling youth programs, with a commitment to equity and social justice.
• Exceptional ability to build partnerships with funders, policymakers, and community stakeholders.
• Experience leading high-performing teams in a complex, fast-paced environment.

Core Competencies & Leadership Attributes

• Strategic Thinker – Ability to translate vision into action while aligning programs with long-term organizational goals.
• Executive Presence – Strong communication, advocacy, and public-speaking skills to represent QCH at high-level meetings and engagements.
• Collaborative Leadership – Skilled at fostering an inclusive, team-oriented culture that empowers staff and promotes professional growth.
• Financial & Operational Acumen – Proficiency in budget management, funding strategies, and contract compliance.
• Change Management – Ability to lead through change, drive innovation, and navigate complex organizational dynamics.

Compensation & Executive Benefits

Queens Community House offers a competitiveexecutive-level salary based on experience, along with a comprehensive benefits package, including:
Medical, Dental, and Vision coverage
Life Insurance & Flexible Spending Accounts (FSA)
Paid Family Leave (with full pay supplement)
403(b) Retirement Plan with employer contributions
Generous Paid Time Off (PTO) – Up to 27 vacation days (17 in the first year), 12 sick days, and paid federal holidays
Professional Development & Executive Coaching opportunities
Work-life balance initiatives to support leadership wellness and sustainability

Join Our Leadership Team

This is a unique opportunity for an experienced, mission-driven leader to make a lasting impact on the lives of young people in Queens. If you are passionate about youth empowerment, social justice, and leading transformative programs, we invite you to apply.

Queens Community House is an equal-opportunity employer. We celebrate diversity and are committed to fostering an inclusive, equitable work environment.

Next Steps

Interested candidates should submit a resume and cover letter outlining their qualifications and vision for youth services leadership at QCH.