Division Clerk

Cleveland Clinic; Cleveland (OH); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Tuition reimbursement

Leadership development

Committee involvement opportunities

Job summary

Cleveland Clinic Lutheran Hospital is seeking a Division Clerk to provide essential clerical and coordination support for the 4D Medical/Surgical and Telemetry Unit. The role emphasizes accurate order processing, chart preparation, and liaison with RNs and physicians in a fast-paced clinical environment. The position offers tuition reimbursement, leadership development, and opportunities to participate in committees and councils.

Evening hours from 3:00 p.m. to 11:30 p.m.

Qualifications

• High school diploma or GED required.
• Knowledge of medical terminology.
• Strong customer service skills.

Responsibilities

• Perform clerical, receptionist and communications tasks to support unit operations.
• Accurately transcribe and process orders; alert RNs as needed.
• Prepare, maintain and file charts and records.
• Refer questions to the appropriate health care professional.
• Compile statistics; schedule diagnostics and appointments.
• Handle mail and communications between units, physicians and departments.
• Inventory, order and store supplies; navigate facility systems.
• Provide telecommunication and IT system support for daily tasks.

Education

High school diploma/GED

Medical assistant course (preferred)

Knowledge of medical terminology

Strong customer service

Basic office equipment & computer skills

Tools

ADTR

Charge entry

EMR systems

Job description

Join Cleveland Clinic and experience world-class healthcare at its best. Cleveland Clinic Lutheran Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice. On our team, you will provide stellar patient care, receive endless support and appreciation, and build a meaningful career at one of the most respected healthcare organizations in the world.

The 4D Medical/Surgical and Telemetry Unit provides cardiac, respiratory, gastrointestinal, genitourinary, neurological, infectious disease, substance abuse, behavioral health, pre-operative and post-operative care. Known for exceeding expectations and high-quality care, this family of caregivers always puts patients first. As Division Clerk, you will join a highly engaged work environment where caregivers are active in shared governance and community outreach. Using your administrative skills, you will focus on providing clerical services, such as coordinating communications, procuring office supplies and maintaining an organized unit.

This position offers tuition reimbursement, leadership development, and opportunities for committee and council involvement to support higher education and career growth. In this position, you also have access to various professional development resources, allowing you to explore the vast opportunities within the Cleveland Clinic enterprise.

A caregiver on this role works evenings from 3:00 p.m. – 11:30 p.m.

A caregiver who excels in this role will:

• Perform clerical, receptionist, communication, office supply procurement tasks and related services to support efficient functioning of the unit.
• Accurately transcribe and process all orders and advise RNs of orders that require immediate attention.
• Prepare, maintain and process all charts.
• Refer specific questions to the appropriate health care professional.
• Compile statistics, process memos and schedule diagnostics/appointments.
• File/record mail.
• Handle all communications between nursing units, physicians and departments with accuracy, courtesy and confidentiality.
• Inventory, order and store supplies as directed.
• Navigate facility computer systems (ADTR, computer order entry proficiency, charge entry, computerized medical records, etc.).
• Provide efficient and effective use of telecommunication and information technology systems.

Minimum qualifications for the ideal future caregiver include:

• High school diploma/GED
• Knowledge of medical terminology
• Basic office equipment and computer skills
• Strong customer service skills

Preferred qualifications for the ideal future caregiver include:

• Previous healthcare experience
• Medical assistant course and/or experience

Physical Requirements:

• Requires full range of body motion, manual and finger dexterity, and eye-hand coordination.
• Requires extensive sitting.
• Requires corrected vision and hearing to normal ranges.
• Requires working under stressful conditions and irregular hours.
• Exposure to communicable diseases and or body fluid.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

Pay Range

Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.