Diversion Specialist

Services for the UnderServed; New York (NY); On-site; USD 34,000 - 46,000; Full time

Job summary

Services for the UnderServed (S:US) is seeking a Diversion Specialist for our homeless prevention program in New York. The role includes direct intake of shelter applicants, developing housing plans, and coordinating services to promote housing stability.

Responsibilities include entering data into CARES, conducting home visits, and maintaining detailed case notes. A bachelor’s or related experience with strong knowledge of homelessness and related fields is required, with bilingual/cultural

Qualifications

• Bachelor's Degree in Human Service or related field, or High School Diploma/GED with 2 years relevant experience.
• Knowledge of homelessness, substance abuse, criminal justice, HIV/AIDS.
• Bilingual and/or bicultural preferred.
• Experience using Microsoft Office.

Responsibilities

• Assess shelter applicants referred from intake centers; serve as the first contact.
• Enter intake and referral information in CARES promptly.
• Develop individualized housing plans.
• Conduct home visits for furnished rooms/apartments.
• Provide general case management coordinating housing stability services.
• Meet with participants for follow-ups and recommendations.
• Maintain case notes in CARES.
• Participate in bi-weekly supervision.
• Other duties as assigned.

Skills

Case management

Bilingual

Homelessness knowledge

Education

Bachelor's Degree in Human Services

High School Diploma or GED with 2 years experience

Tools

Microsoft Office

Job description

Position Overview

Services for the UnderServed (S:US) is currently seeking a Diversion Specialist for our homeless prevention program.

Salary

USD $40,129.00/Yr.

USD $40,129.00/Yr.

Essential Functions

• Assess shelter applicants directly referred from single and adult family intake centers; serve as the first point of contact.
• Enter all Intake and referral information in CARES in a timely manner for Diversions and Aftercare.
• Develop individualized housing plan.
• Conduct home visits for furnished rooms/apartments.
• Provide general case management including coordination and delivery of services relating to housing stability.
• Entitlement referral and advocacy.
• Meet with participants as needed for follow-up and recommendations.
• Meet daily targeted quota for program.
• Assist participants in identifying, locating, obtaining and exploring alternatives to shelter (reuniting with family/friends, return to previous living situation, refer to relevant treatment facilities, room rental etc) and retaining suitable housing.
• Participate in meetings to promote the program.
• Cultivate, develop and maintain productive relationships with referral agencies that are related to retaining housing.
• Actively participate in internal and external training programs and committees.
• Assure program participants’ rights are protected.
• Perform such other duties as may be required.
• Maintain case notes for each interaction with clients in CARES.
• Complete all individual Diversion folders prior to submitting to Supervisor for review.
• Participate in bi-weekly supervision.
• Other duties as assigned.

Qualifications

• Bachelors Degree in Human Service or related field or High School Diploma or GED with a minimum of 2 years applicable experience.
• Working knowledge of homelessness, substance abuse, criminal justice, HIV/AIDS.
• Bilingual and/or Bi-cultural preferred.
• Experience working with Microsoft Office.

Company Overview

Join a team of employees who cares about the wellbeing of others. We’re proud to offer a comprehensive benefits package designed to support your wellbeing and development. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you.

We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.

S:US IS AN EQUAL OPPORTUNITY EMPLOYER

S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at [e-mail].

Works ID

2026-18785

Work Location

In Person