Diversion Program Case Navigator

Oklahoma County Diversion Hub; Oklahoma City (OK); On-site; USD 44,000 - 46,000; Full time

Job summary

Oklahoma County Diversion Hub in Oklahoma City, OK is seeking a Justice Navigator to support clients through the criminal justice process. You will conduct intakes, develop service plans, document progress, and liaise with judges, attorneys, and service navigators to ensure accurate records and timely reporting.

The role requires 1–3+ years in social work or related fields, a background check, and reliable transportation for site visits.

Qualifications

• 1 to 3+ years of experience in social work, communication, criminal justice, political science, or similar human service area.
• Clearance of background check.
• Must have own transportation for site visits.

Responsibilities

• Conduct regular client intakes, document progress notes, develop service plans, report incidences, coordinate with partner navigators, and maintain comprehensive client records.
• Assess clients to create individualized service plans focused on safety, stability and self-sufficiency, aiming to reduce criminal legal involvement.
• Evaluate client risk and determine need for immediate intervention.
• Research client histories, document progress, communicate with case managers, track court appearances, and maintain records for court compliance.
• Assist with pre-trial and/or probation compliance.
• Maintain court appearance records and coordinate with attorneys to reschedule as needed.
• Serve as liaison with service navigators, judges, clerks, attorneys, and referring sources.
• Maintain communication channels with referring agencies, staff, and clients.
• Submit all required justice navigation reports timely and accurately.
• Provide exiting clients with satisfaction surveys when applicable.
• Help clients build self-sufficiency by addressing barriers and needs.
• Facilitate access to housing, employment, benefits, food, ID, health services, and other supports.

Tools

Windows & Office Suite

Google Drive / Dropbox

Adobe Products

Client Databases

Salesforce

Job description

Oklahoma County Diversion Hub in Oklahoma City, OK is seeking a Justice Navigator to support clients through the criminal justice process. You will conduct intakes, develop service plans, document progress, and liaise with judges, attorneys, and service navigators to ensure accurate records and timely reporting.

The role requires 1–3+ years in social work or related fields, a background check, and reliable transportation for site visits.