Diversion Coordinator

Bay State Community Services Inc; New Bedford (MA); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision benefits

Life insurance

Flexible spending account

Employee Assistance Program

Job summary

Bay State Community Services Inc seeks a Diversion Coordinator to manage daily casework for youth in the Commonwealth’s diversion program. You will serve as the primary contact for youth, families, and service providers, coordinating risk assessments and individualized diversion agreements.

Your role includes monitoring progress, meeting youths in the community, and collaborating with partners to ensure successful outcomes while upholding confidentiality and professionalism.

Qualifications

• Bachelor’s degree in Criminal Justice, Social Work, Psychology, Sociology or related field OR Associates with 2+ years direct experience.
• Experience working with at-risk youth.
• Experience working with diverse communities.
• Knowledge of community groups, events and connections in the area Diversion Coordinator will be working in.
• Ability to adapt, think critically and problem solve in high stress environments.
• Ability to collaborate and work independently at times.
• Ability to maintain relationships with youth, their families, service providers, diversion referrers and other partners.
• Understands the value of repairing harm caused by individuals or society, and engaging individuals and community in the process.
• Strong organizational and time management skills.
• CORI check conducted, but not automatically disqualifying.

Responsibilities

• Meet with youth referred to the diversion program and their families and explain the diversion process and expectations.
• Gather information to craft individualized diversion agreements by conducting risk/need assessments, interviewing youth, families, victims, and referrers, and reviewing reports.
• Match youth to interventions and develop the diversion agreement based on the case plan.
• Monitor progress of youth throughout the diversion process.
• Meet with youth at a pre-determined frequency in the community or at approved locations.
• Maintain contact with youth through visits, calls, texts or approved methods.
• Communicate with other system stakeholders and service providers across the communities served.
• Build community connections and establish partnerships for future programming.
• Engage youth throughout case planning and communicate expectations at each stage.
• Handle confidential information appropriately.
• Attend court hearings & other meetings relevant to youth needs.
• Distribute, collect and input data on Diversion cases for evaluation.
• Keep progress documentation in secure areas accessible to diversion staff.
• Participate in trainings and professional development.
• Other duties as assigned.

Skills

Experience with at‑risk youth

Experience with diverse communities

Organizational & time management

Critical thinking & problem solving

Collaboration & independence

Repairing harm & community engagement

Documentation & data handling

Communication with stakeholders

CORI awareness

Education

Bachelor’s degree in Criminal Justice, Social Work, Psychology, Sociology or related field

Associates degree + 2+ years experience

Job description

Description

The Diversion Coordinator is responsible for the daily case management for youth participating in the Commonwealth’s diversion program. The Diversion Coordinator is the main point of contact for youth in diversion, their families, service providers and diversion referrers. Coordinators must be able to build professional relationships and rapport with each of these groups. The person in this position must be able to work well with youth and adolescents. Applicants should be highly motivated, critical thinkers who are able to adapt to evolving circumstances and who are passionate about the goals of the diversion program.

The Massachusetts Diversion Program aims to:

1. 1. Reduce the likelihood of future offending by youth in the program and increase public safety
2. 2. Support positive youth development
3. 3. Promote and ensure equity in the process
4. 4. Hold youth responsible for their actions

Essential Functions:

• Meet with youth referred to the diversion program and their families and explain the diversion process and expectations
• Gather information to effectively craft an individualized diversion agreement for each youth by conducting risk/need assessments, interviewing youth, families, victims, and referrers, and reading police, school and other necessary agencies’ reports
• Match youth to appropriate interventions for their case plan and develop the diversion agreement based on that case plan
• Monitor the progress of youth throughout the diversion process
• Meet with youth at a pre-determined frequency in the community or at other approved locations
• Keep in contact with youth at a pre-determined frequency through visits, phone calls, text messages, or other approved methods
• Communicate with other system stakeholders and service providers across the communities served
• Build on community connections and establish partnerships for future programming
• Engage youth throughout case planning and communicate expectations at each stage of diversion
• Ability to handle confidential information
• Attend court hearings and other meetings relevant to youth needs
• Distribute, collect and input data on Diversion cases for purposes of evaluation
• Keep documentation of progress in a secure area only accessible by diversion staff
• Participate in trainings and other professional development
• Other duties as assigned

Important Health and Wellness Benefits which Begin on Your First Day of Employment

• Blue Cross and Blue Shield Health and Dental Insurance
• Eye-Med Vision Benefits
• Employer Paid Life and Long-Term Disability Insurance
• Medical Flexible Spending Account and Dependent Care Account
• Employee Assistance Program

Generous Paid Time Off

35 Days Paid Time Off (15 Vacation Days, 12 Holidays including Juneteenth and 8 Sick Days)

Additional Benefits

• Retirement Plan 403(b) (employer match after the first year of employment)
• Opportunities for Student Loan Forgiveness
• Tuition Assistance
• Mileage reimbursement
• Extensive Training Program
• Monthly Agency Wide Trainings (includes CEU's for obtaining/retaining license - LMHC, LMFT, LADC, CARC, LCSW and LICSW)
• Supervision for Licensure and Specializations
• Immediate Access to Comprehensive Online Self-Paced CEU Trainings
• Opportunities for Certification in Evidence Based Practices

Requirements

Minimum Qualifications:

• Bachelor’s degree in Criminal Justice, Social Work, Psychology, Sociology or related field OR
• Associates degree with 2+ years direct experience in preferred qualifications.
• Experience working with at-risk youth
• Experience working with diverse communities
• Knowledge of community groups, events and connections in area Diversion Coordinator will be working in
• Ability to adapt, think critically and problem solve in high stress environments
• Ability to collaborate and work independently at times
• Ability to maintain relationships with youth, their families, service providers, diversion referrers and other partners
• Understands the value of repairing harm caused by individuals or society, and engaging individuals and community in the process
• Strong organizational and time management skills
• CORI check conducted, but not automatically disqualifying

Preferred Qualifications:

• Lived or work experience in child welfare or juvenile justice agencies
• Master’s Degree in Criminal Justice, Social Work, Psychology, Sociology or related field
• Knowledge of Spanish or a second language that is spoken by a portion of the community Diversion Coordinator will be working in
• Ethic of service, including volunteering experience
• Driver’s license and access to a car
• Knowledge of/ experience in restorative justice practices
• Knowledge of/ experience in screening/assessment tools, case planning and evidence-based practices

Bay State Community Services is an equal opportunity employer. We are committed to providing an environment free from bias, discrimination, or harassment of any kind, and mutual respect where equal employment opportunities are available to all qualified applicants and teammates without regard to race, ethnicity, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.

Contact Information:

[e-mail]

857-374-5669