Dive Safety & CX Specialist

Divers Alert Network; Durham (NC); On-site; USD 45,000 - 55,000; Full time

Job summary

Divers Alert Network is offering a SkillBridge fellowship for transitioning Service Members in Durham, North Carolina. This program aims to provide participants with hands-on training in customer experience and service operations within a nonprofit environment. Training includes analyzing service delivery systems, evaluating service feedback, and supporting safety assistance workflows. Ideal candidates may have dive experience, although it is not required. The position comes with a salary range of $45,000 to $55,000.

Qualifications

• Dive experience is highly desirable but not required.

Responsibilities

• Analyze service delivery systems and member journeys.
• Evaluate service feedback to support service improvement.
• Support safety assistance workflows.

Job description

Divers Alert Network is offering a SkillBridge fellowship for transitioning Service Members in Durham, North Carolina. This program aims to provide participants with hands-on training in customer experience and service operations within a nonprofit environment. Training includes analyzing service delivery systems, evaluating service feedback, and supporting safety assistance workflows. Ideal candidates may have dive experience, although it is not required. The position comes with a salary range of $45,000 to $55,000.