District Shift Leader

Coffee and Bagel Brands; Orlando, Tampa (FL, FL); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company as a District Shift Leader, where you'll play a crucial role in ensuring the smooth operation of a top-performing bakery. This position offers the opportunity to lead a team, provide exceptional guest experiences, and maintain high standards of quality and safety. With a commitment to work-life balance, you'll enjoy early closing hours, allowing you to make the most of your evenings. If you're passionate about leadership and customer service, this is the perfect opportunity to advance your career in a vibrant and supportive environment.

Qualifications

• 1-2 years of leadership experience preferred.
• Ability to read, count, and complete documentation in English.

Responsibilities

• Support customer-facing operations with safe, high-quality food production.
• Maintain cleanliness and brand standards for a welcoming environment.

Skills

Leadership Experience

Customer Service

Food Production Standards

Menu Understanding

Education

High School Diploma or Equivalent

Job description

Brand:

Einstein Bros. BagelsBreakfast with us, and dinner with your loved ones! At Einstein Bros. Bagels, we believe in the bagel, and we've been baking bagels fresh daily since 1995. We believe that our bakeries do more than just make the best breakfast in the neighborhood. We guarantee two things: first, to spread a little more joy and happiness in the world—laugh, smile, and enjoy each other's company more. And to us, there's no better way to do that than with the bagel. Second, we are committed to work-life balance for our team. Our stores close at 2 pm, so you'll never miss that dance recital or once-in-a-lifetime concert. Join our team!

Position Mission:

The District Shift Leader is responsible for ensuring the smooth and efficient operation of a top-performing bakery. This includes front-line work, on-the-job training of Shift Leaders and Team Members, maintaining cleanliness and brand standards, and creating a memorable guest experience with fast, friendly service and quality products in a safe environment.

District Shift Leaders are the next step to becoming a General Manager and must lead to that standard in the absence of the General Manager.

Responsibilities Include:

• Supporting customer-facing operations by engaging in safe, high-quality food production and menu standards.
• Interfacing with customers to provide fast, friendly service.
• Providing on-the-job training to Shift Leaders and Team Members to ensure high-quality food production and menu standards.
• Ensuring compliance with directives from the General Manager.
• Maintaining a clean, safe, and welcoming environment for guests.
• Assisting with weekly work schedules and catering engagements.

Supporting bakery operations by:

• Being a role model by delivering exceptional guest experiences.
• Treating all guests to ensure complete satisfaction.
• Knowing and notifying the General Manager of any regulatory non-compliance.
• Implementing company initiatives promptly.
• Learning the duties of the General Manager for brief periods.
• Making bank deposits if directed.

Required Education, Experience, and Skills:

• High school diploma or equivalent.
• Must be 18 years or older.
• 1-2 years of leadership experience preferred.
• Ability to read, count, and complete documentation in English.
• Ability to understand menu boards and monitors.
• Non-slip shoes required; ability to work varied hours including early mornings and weekends.
• Ability to pass background checks and obtain ServSafe certification.
• Valid state driver's license and willingness to fill in at other locations.

Physical Requirements:

Frequent walking, standing, bending, lifting up to 50 pounds, and moving. Ability to work under stress, handle interruptions, and meet deadlines. Moderate noise level, minimal chemical exposure, and no significant adverse environmental conditions.

The duties may change; Bagel Brands reserves the right to modify responsibilities. This description is not all-inclusive.

Bagel Brands is an Equal Opportunity Employer and does not discriminate based on gender identity, sexual orientation, or other protected statuses.