District Parts Manager -Southwest Region

Mack Trucks; Dallas (TX); On-site; USD 111,000 - 137,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

Generous paid time off

Competitive retirement plan

Volvo Group University training

Work-life balance programs

Job summary

Mack Trucks is seeking a District Parts Manager to partner with Mack and Volvo dealerships, developing strategic business plans and strengthening dealer relationships to improve sales performance and customer experience.

You will drive parts sales growth, manage opportunities in CRM, and coach dealer teams while collaborating with internal groups across Truck Sales, Service, Finance, Leasing, and Used Trucks.

Qualifications

• 5+ years in heavy-duty truck, automotive, or related sales
• Strong leadership and coaching abilities
• Travel up to 60% within the US

Responsibilities

• Grow wholesale and retail parts sales with Mack and Volvo dealerships.
• Develop strategic business plans and strengthen dealer relationships.
• Drive parts sales growth and improve customer experience through CRM and market tools.
• Coach Dealer OPS and Parts Managers in sales strategy, account segmentation, pricing, and operations.

Skills

Relationship building

Leadership

Sales planning

Customer experience

Account management

Time/territory management

Industry knowledge

Education

Bachelor's degree in Business/Finance or related field

Job description

What You Will Do

As a District Parts Manager (DPM), you will partner with Mack and Volvo dealerships to grow wholesale and retail parts sales. You will develop strategic business plans, strengthen dealer relationships, and help dealerships execute the actions needed to improve sales performance and customer experience.

Key Responsibilities

Drive Business Growth

• Achieve annual parts sales growth targets established by Mack and Volvo Trucks.
• Develop and execute strategic business plans with assigned dealerships.
• Hold dealers accountable for agreed-upon business objectives through performance metrics, action plans, and recurring follow-up.
• Conduct quarterly business reviews with Dealer Principals and dealership leadership.

Build Strong Dealer Partnerships

• Establish relationships with Dealer Principals and Parts, Service, Sales, and Leasing leaders.
• Serve as a trusted business advisor to dealership decision-makers.
• Resolve dealer and fleet issues while delivering the best possible customer experience.

Increase Sales Performance

• Drive parts sales and market share through established sales processes.
• Utilize Volvo's CRM and other market tools to manage sales opportunities, pipelines, and customer interactions.
• Increase dealer utilization of PartsASIST, MAPP, Fleet Preferred, Ad Builder and other marketing tools.
• Authorize parts pricing adjustments to address competitive market conditions.

Coach and Develop Dealer Teams

• Train and implement the MAPP (Market Area Parts Potential) Sales Management process.
• Coach Outside Parts Salespeople (OPS) and Parts Managers in key areas, including:
  • Sales strategy
  • Opportunity management
  • Account segmentation
  • Merchandising
  • Pricing
  • Operations
  • Risk management
  • Business performance

Collaborate Across the Organization

• Build strong partnerships with internal teams across:
  • Truck Sales
  • Service
  • Finance
  • Leasing
  • Used Trucks
• Develop an internal support network to help drive dealership success.

Who are you?

Key Competencies

• Excellent communication and relationship-building skills.
• Strong leadership, coaching, and mentoring abilities.
• Results-driven with a high level of accountability.
• Skilled at developing and executing successful sales plans.
• Strong understanding of the heavy-duty truck industry, dealer operations, and parts sales environment.
• Effective time and territory management skills.
• Knowledge of wholesale and retail dealership policies, systems, and procedures.
• Passionate about supporting dealer success.
• Demonstrates integrity and professionalism.

Qualifications

Education

• Bachelor's degree in Business, Finance, or a related field preferred.

Experience

• 5+ years of experience in the heavy-duty truck, automotive, or related industry.
• Previous transportation industry sales experience preferred.

Travel

• Frequent travel required (approximately 60%).

At the Volvo Group, we strive for a clear, transparent, and straightforward compensation approach, motivating you to contribute to the company’s growth. For this position, the base pay is set at $111,100 - $137,200 annually, and where applicable, bonus eligible. The range for this role, as well as final salary offered, is determined by several factors including, but not limited to, geographic location, work-related knowledge, certifications, skills, education, and experience. In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer.

In addition to a solid package of compensation and benefits, plus you will enjoy:

• Competitive medical, dental and vision insurance.
• Generous paid time off.
• Competitive matching retirement savings plans.
• Working environment where your safety, health and wellbeing come first.
• Focus on professional and personal development through Volvo Group University.
• Programs that make today’s challenging reality of combining work and personal life easier.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.

Who We Are And What We Believe In

We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

Founded in 1900, Mack Trucks is an iconic brand that embodies the American spirit: pioneering, hard-working, authentic and ambitious. Mack trucks are recognized around the world as “The American Truck You Can Count On,” thanks to our durable, reliable and application-driven vehicles that get the job done.

Volvo Trucks, founded in Sweden in the late 1920s, is a brand centered around innovating for people – to make life easier, better, and safer. We are determined to lead the way towards a sustainable transport industry, in which we are equally determined for our customers to be successful and stay in the forefront.

By joining our North American Group Truck brands (Volvo & Mack), you will be part of a global and diverse team, where we work with passion, we trust each other, and we embrace change to stay ahead. By working together, we can provide innovative solutions that add value over time and help us create the world we want to live in.