District Operations Manager - Southwest Dallas

Super Star Car Wash; Fort Worth (TX); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Excellent Medical/Dental/Vision

401(k)

Paid vacation and sick time

Car allowance

Free unlimited car washes

Tuition reimbursement

Referral Program with $150 payout

Job summary

A prominent car wash service provider in Texas is seeking a District Manager to oversee operations and profitability across multiple locations. Responsibilities include managing teams, driving sales, ensuring customer satisfaction, and conducting site visits. The ideal candidate will have over 5 years of supervisory experience in service management and strong leadership skills. This role requires adaptability to operational changes and the ability to travel throughout the district. Excellent benefits including medical, dental, and 401(k) are offered.

Qualifications

• 5+ years of supervisory experience in the car wash or service industry is required.
• Proven track record of driving sales and operational excellence.
• Experience managing and developing staff.

Responsibilities

• Lead and manage multiple car wash locations ensuring alignment with company goals.
• Drive sales and customer satisfaction through performance monitoring.
• Conduct regular site visits for compliance and service quality.

Skills

Sales driven

Service management

Strong leadership

Communication skills

Critical thinking

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Retail systems

Job description

Overview

Company Information
Super Star Car Wash is a leader in providing car wash, detail, and lubrication services to customers in over 110 locations in Arizona, California, Texas, and Colorado. Our mission is to provide fast, high quality unlimited car washes and exceptional care for our customers, employees and our communities. Since the start, we’ve focused on reliability, unlimited car washes, and treating our customers like VIPs. This dedication has led to super growth and welcoming more Super Star team members. We are innovative with the latest car wash tech and eco-friendly practices, while giving back to our communities through partnerships, fundraising, and charity work. Join us for clean cars and personal growth!

Position Summary
The District Manager is responsible for overseeing the operations, performance, and profitability of multiple car wash locations within a designated district. The designated district for this role will be the Southwest Dallas area. This role ensures that locations meet company standards for customer service, operational excellence, and financial performance. The District Manager leads, coaches, and develops General Managers to drive results and foster a high-performance culture. The ideal candidate will be sales and service-driven with strong management experience. Preference will be given to local candidates.

Responsibilities

• Lead and manage a district of car washes, ensuring alignment with company goals and standards.
• Drive sales, profitability, and customer satisfaction through strategic planning and performance monitoring (KPIs).
• Hire, train, develop, and support location managers, ensuring strong leadership and succession planning.
• Conduct regular site visits to assess operations, compliance and service quality.
• Ensure consistent execution of company policies, procedures, service and safety standards.
• Partner with HR and other departments to resolve employee relations issues and support talent development.
• Oversee budgets, labor costs, scheduling, and quality control based on seasonal trends and historical performance.
• Account for all business activities at each location including but not limited to supporting staff development, enhancing operational efficiency, driving sales and improving revenue, maintaining relationships with customers and vendors, and enhancing the organization’s image to meet overall growth objectives and sales forecasts.
• Communicate regularly with every location manager via phone, email, or in-person.
• Communicate effectively across all levels — managers, staff, customers, and corporate leadership.
• Motivate employees to complete job tasks efficiently and effectively.
• Facilitate damage claims and uphold safety standards at all locations.
• Ensure legal compliance at all levels (local, state, federal) and resolve employee relations in partnership with HR.
• Support company initiatives, including but not limited to marketing, promotions, sales, customer service, and talent management initiatives.
• Identify and share operational best practices to standardize performance across locations.
• Support the rollout and adoption of new technology or systems to improve operational efficiency.
• Perform other duties as assigned.

Minimum Job Requirements

• High School Diploma or GED
• 5+ years of supervisory experience in car wash, retail, or other service-related industry required. Multi-unit management experience preferred
• Proven track record of driving sales and operational excellence.
• Experience managing, coaching and developing staff
• Strong leadership, communication and interpersonal skills.
• Proficiency in retail systems, reporting tools, and Microsoft Office Suite.
• Strong critical thinking and problem-solving skills
• Ability to adapt quickly to operational changes, weather impacts, or crises
• Experience managing budgets and expenses
• Ability to successfully pass criminal background and motor vehicle checks
• Ability to travel throughout district regularly and occasionally to Phoenix corporate support center
• Ability to work outdoors in ALL weather conditions
• Ability to work flexible, full-time schedule to include days, evenings, weekends, and holidays
• Must reside in the Greater Tucson area

Preferred Knowledge, Skills And Abilities

• Job knowledge, experience, and/or understanding in the following areas is preferred: products and services – automotive or car wash industries
• Labor management with scheduling, inventory, and point-of-sale systems
• Mechanical aptitude
• Industry trends; Analytical thinking for interpreting reports and identifying trends
• Risk management
• Safety: Working knowledge of safety, environmental, and compliance regulations
• Competitive activity
• Balance hands-on involvement with big-picture oversight

Requires the ability to interact with others, interpret spoken messages and utilize reason to resolve complex problems. Requires keyboarding, hearing and talking, frequent standing and walking, and frequent bending at the waist, twisting of the upper body, kneeling, being mobile on uneven surfaces, squeezing and crouching. Requires frequent lifting and carrying of 1-25 pounds (occasional up to 50 pounds).

This position description is not intended to be and should not be construed as an all-inclusive list of responsibilities, skills or working conditions associated with this position. While this description is intended to accurately reflect the position's activities and requirements, management reserves the right to modify, add or remove duties as necessary.

What We Provide

• Excellent Medical/Dental/Vision
• STD, LTD and Life Insurance Options
• 401(k)
• Paid vacation and sick time
• Car allowance
• Free unlimited car washes
• Tuition reimbursement
• Referral Program with $150 payout

Notice to Applicants

Super Star Car Wash is strongly committed to a philosophy of equal opportunity and fully complies with equal employment laws, ordinances and regulations for all applicants and employees. We will make reasonable accommodations to enable individuals with disabilities to apply and compete for employment opportunities for which they are qualified. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [e-mail] and let us know the nature of your request and your contact information.