District Operations Manager - Fitness Clubs

Chuze Fitness; Citrus Heights (CA); On-site; USD 87,000 - 100,000; Full time

Benefits offered by this job

Free gym membership

Family membership option

Flex PTO

401k

Health, Dental, Vision insurance

HSA & FSA

Discounts on products

Certifications (First Aid/CPR)

Job summary

Chuze Fitness is seeking an Assistant District Manager in California to mentor club leaders and drive operational excellence across districts. You will lead staffing, training, and culture initiatives to enhance member experiences.

The role emphasizes collaboration, hospitality, and accountability, with varied hours Monday–Friday and potential off-hours support. A strong background in customer service and team leadership is essential.

Qualifications

• High school graduate or equivalent.
• 3-5 years of management experience or equivalent industry work.
• 3 years of previous customer service experience.
• Ability to leverage strong interpersonal and communication skills to cultivate a positive environment and develop a strong team.
• Effective problem-solving and critical thinking skills with strong attention to detail.
• Organized and accountable, able to set, reach, and prioritize goals.
• Ability to work varied hours, weekends, and opening/closing shifts as needed.
• Excellent communication and interpersonal skills.
• Team-based mindset with the capacity to receive and deliver feedback.

Responsibilities

• Assist in recruiting, hiring, and developing exceptional club leaders and operational field teams, ensuring new hires are fully trained, supported, and set up for success.
• Ensure club leadership and teams deliver outstanding member experiences by maintaining high standards in customer service, culture, cleanliness, and operational excellence.
• Build strong relationships and a collaborative environment with club managers and their teams through regular site visits, hands-on support, and open communication.
• Support club leaders in staffing, scheduling, KPOs, and labor management to ensure clubs are appropriately staffed while meeting business goals.
• Address escalated member and team concerns with professionalism, sound judgment, and a solutions-focused mindset.
• Partner with the DM to identify opportunities in process improvements, enhance operational efficiencies, and elevate overall club and member experiences throughout the district.
• Oversee inventory, safety, and operational compliance to ensure clubs remain safe, well-stocked, and running smoothly.
• Ensure Kids Club operations and standards are consistently upheld, creating a safe and welcoming experience for families.
• Create engaging district meetings, training events, and team-building opportunities that strengthen culture and celebrate success.
• Free MAX Chuze Fitness membership + 1 Free membership for a family member or friend
• FlexPTO, including sick leave and paid holidays
• 401k
• Medical, Dental, Vision, and other supplemental insurance (with large employer contribution)
• Discounts on all Chuze retail and Chuze Blends purchases
• Free First Aid/CPR and food handler certifications
• Engaging and dynamic work environment with professional growth opportunities

Skills

Interpersonal skills

Communication skills

Problem solving

Attention to detail

Organizational skills

Team leadership

Customer service

Education

High school diploma or equivalent

Bachelor’s degree (preferred)

Job description

Chuze Fitness is seeking an Assistant District Manager in California to mentor club leaders and drive operational excellence across districts. You will lead staffing, training, and culture initiatives to enhance member experiences.

The role emphasizes collaboration, hospitality, and accountability, with varied hours Monday–Friday and potential off-hours support. A strong background in customer service and team leadership is essential.