Club Operations & Guest Experience Lead

Chuze Fitness; Chula Vista (CA); Presencial; USD 33 000 - 53 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Free MAX Chuze Fitness membership

Free family membership

Accrued time off

Paid holidays

401k

Health, Dental, Vision insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Discounts on Chuze retail and Blends

First Aid/CPR certifications

Resumo da oferta

Chuze Fitness in Chula Vista, CA is seeking an Assistant General Manager to support the GM in building a high-performing team and delivering exceptional member experiences.

This role focuses on hospitality, culture, and operations—from staff coaching and scheduling to cleanliness, member services, and safety. Varied weekday hours with weekend shifts; includes generous benefits and a free gym membership.

Qualificações

• 2+ years of team leadership or management experience.
• 2+ years of customer service experience.
• Strong interpersonal and communication skills.
• Ability to work varied hours and weekends.
• English proficiency necessary.

Responsabilidades

• Support the General Manager in developing a strong, authentic team and promote top-tier customer service.
• Lead hospitality standards and club culture across operations.
• Oversee cleaning, sign-ups, retail, and smooth club operations.
• Recruit talent and coach team through performance reviews.
• Handle member concerns and facilities issues with actionable improvements.
• Assist GM with labor management, turnover, and quality assurance.
• Coordinate cross-department communication and administrative tasks.
• Maintain certifications and safety training.

Conhecimentos

Leadership

Customer service

Communication

Problem solving

Team building

Time management

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

Chuze Fitness in Chula Vista, CA is seeking an Assistant General Manager to support the GM in building a high-performing team and delivering exceptional member experiences.

This role focuses on hospitality, culture, and operations—from staff coaching and scheduling to cleanliness, member services, and safety. Varied weekday hours with weekend shifts; includes generous benefits and a free gym membership.