District Operations Lead - Multi-Unit QSR

Jimmy John's | High Performance Hospitality; San Diego (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

Jimmy John's | High Performance Hospitality is seeking an Assistant District Manager to oversee multiple California restaurants. You will coach store leaders, monitor P&L, drive guest experience, and ensure consistent operations across busy speed‑of‑service locations.

The ADM travels between stores in the Southern California district, leads staffing, training, and compliance with food safety, brand standards, and store policies, reporting to the District Manager.

Qualifications

• 3+ years of QSR, coffee, bakery, fast casual, or high‑volume restaurant management experience
• Proven ability to manage or influence store‑level P&L, labor scheduling, inventory, ordering, cash controls, and guest experience metrics
• Strong floor leadership skills to coach in the moment and build manager capability
• Experience hiring, training, counseling, evaluating, and developing restaurant employees and shift leaders
• Working knowledge of food safety, sanitation, brand standards, and CA operating expectations
• Comfortable with reporting tools, scheduling systems, inventory/order platforms, POS/back‑office systems
• Valid driver’s license, reliable transportation, ability to travel between stores within Southern California district
• Bilingual English/Spanish is a plus

Responsibilities

• Oversee store‑level P&L, labor scheduling, inventory, sourcing, cash controls, and controllable expenses.
• Coach GMs, inspect restaurants, review results, identify improvement opportunities, and implement plans.
• Ensure daily operations run smoothly: opening/closing, rush readiness, deployment, food quality, cleanliness, and brand standards.
• Coach managers and teams on guest service, order accuracy, speed of service, and recovery from complaints.
• Lead training for crew, shift leaders, assistant managers, and new managers on food safety and procedures.
• Support hiring, onboarding, staffing, scheduling, employee relations, and performance improvement at store level.
• Monitor inventory counts, rotation, ordering, vendor usage, availability, and waste minimization.

Skills

P&L management

Labor scheduling

Inventory management

Cash controls

Guest experience metrics

Store coaching

Food safety

Opening/closing routines

Reporting tools

Travel between stores

Spanish bilingual

Tools

POS/back-office systems

Ticketing/eSupport

Scheduling systems

Job description

Jimmy John's | High Performance Hospitality is seeking an Assistant District Manager to oversee multiple California restaurants. You will coach store leaders, monitor P&L, drive guest experience, and ensure consistent operations across busy speed‑of‑service locations.

The ADM travels between stores in the Southern California district, leads staffing, training, and compliance with food safety, brand standards, and store policies, reporting to the District Manager.