District Manager, Remote PA Market — Lead Store Growth

Storage Asset Management; Pennsylvania; Hybrid; USD 85,000 - 125,000; Full time

Benefits offered by this job

Dynamic culture

Clear advancement path

Competitive pay with bonus potential

Paid holidays

Paid time Off

Paid maternity and paternity leave

Healthcare and 401(k) plan

Short-Term & Long-Term Disability

Flexible Scheduling

Tuition reimbursement

Health Insurance

Vision Insurance

Job summary

Storage Asset Management is seeking a District Manager for the Harrisburg/Lancaster PA market to lead store operations remotely with frequent travel. The role oversees district performance, coaching store managers, and driving sales and customer satisfaction.

Qualified candidates have a Bachelor's degree, proven leadership, and the ability to manage payroll, expenses, and vendor relations while relocating to the PA market as needed. Travel ~50% is required.

Qualifications

• Demonstrated leadership competency in building, developing and retaining high-performing teams of hourly, nonexempt employees.
• Passion for sales and customer service excellence.
• Ability to monitor and control payroll and expenses.
• Must have a valid Driver’s License and reliable transportation.
• Exceptional communication, organization and time management skills.
• Working knowledge of Microsoft Excel, Word, PowerPoint and Outlook.
• Bachelor's Degree and previous storage facility experience a plus!
• Ability to re-locate to Harrisburg/Lancaster Pa market.

Responsibilities

• Recruit, hire, coach and retain an engaged team of high-performing store managers through ongoing coaching and leading by example.
• Ensure that team members demonstrate sales-focused and customer-centric behaviors when interacting with our customers.
• Provide a welcoming environment to customers through effective facility presentation, maintenance, and labor and vendor management.
• Lead with integrity, honesty and knowledge that promotes the culture and values of Storage Asset Management.
• Utilizes management information tools and analyzes financial reports to identify trends and issues in store performance.
• Keeps informed of current and future competition through competitor visits.
• Coaches store manager on the ongoing repairs, maintenance and Vendor contracts.
• Management of rental rates, discounts, merchandise, Tenant Protection Plans, truck rentals and other income sources.
• Supports and holds store managers accountable for marketing initiatives and policies/procedures.
• Respond to customer inquiries in a timely manner and address their concerns quickly.
• Identify and celebrate operational successes, as well as develop and implement plans to address opportunities.
• Manage a P&L to include revenue drivers, payroll, repair and maintenance and expense budgets.
• Conduct regular property audits, ensuring properties are safe and meet all company operational standards.
• Manage delinquent tenant process, including coaching teams to reduce delinquency rates and improve customer retention.
• Creates and strengthens client relationships through ongoing communication and meetings.
• Communicate effectively with employees, colleagues and customers.
• Willingness to travel to other markets, SAM office in PA, and industry trade shows. (Travel approximately 50% of time)

Skills

Leadership

Sales & customer service

Payroll & expenses management

Communication

Organization & time management

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Education

Bachelor's Degree

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

Storage Asset Management is seeking a District Manager for the Harrisburg/Lancaster PA market to lead store operations remotely with frequent travel. The role oversees district performance, coaching store managers, and driving sales and customer satisfaction.

Qualified candidates have a Bachelor's degree, proven leadership, and the ability to manage payroll, expenses, and vendor relations while relocating to the PA market as needed. Travel ~50% is required.