District Manager - Cleveland

Gap Inc; Oregon; Hybrid; USD 90,000 - 120,000; Full time

Job summary

Gap Inc. District Manager role overseeing a portfolio of stores across Oregon, coaching General Managers to deliver superior customer experiences and strong earnings growth. You will drive merchandising execution, optimize productivity and ensure policy compliance.

You will hire, develop and retain top talent, monitor performance, and lead district initiatives with a data-informed approach. Willingness to travel and adapt to a dynamic retail environment is essential.

Qualifications

• 3+ years multi-unit leadership in high-volume retail.
• Experience in merchandising and customer service.
• Ability to travel overnight.
• Flexible to work days, nights, weekends and holidays.

Responsibilities

• Attract, hire, develop and retain the best team.
• Monitor performance and follow up to ensure results.
• Develop team performance via clear expectations and recognition.
• Foster an inclusive and collaborative environment.
• Create district merchandising plan using data and seasonality.
• Lead store visits to drive behaviors and results.
• Plan contingencies and solve problems sustainably.
• Maintain awareness of external market and competition.
• Ensure stores comply with Gap Inc. policies.

Skills

Team leadership

Coaching

Merchandising

Customer experience

Data-driven

People management

Communication

Flexibility

Education

College degree

Job description

About the Role

As a District Manager, you lead a portfolio of stores and coach a team of General Managers to deliver an optimal customer and employee experience, operational excellence, merchandising execution, maximum productivity and profitable sales and earnings growth. You are accountable to drive consistent, high performance across all initiatives, and for ensuring consistency between your stores as measured by the P&L and other reports.

What You'll Do

• Attract, hire, develop and retain the best team to meet both short and long-term business goals.
• Monitor performance and consistently followup to ensure results are delivered.
• Develop individual and team performance & capabilities via clear expectations, intentional conversations, meaningful recognition and accountability.
• Foster and maintain an inclusive and collaborative work environment.
• Identify themes in product performance across your portfolio and create a district merchandising plan to excel performance utilizing data points, strategy and seasonality
• Lead effective store visits focused on driving behaviors which enable the team to consistently deliver results in all areas of the business.
• Identify and use multiple ways to achieve goals when confronted with obstacles; plan for contingencies.
• Identify and solve problems with sustainable solutions
• Maintain a keen awareness of the external market and competition
• Ensure stores are operating in compliance with all Gap Inc. policies and procedures

Who You Are

• Demonstrated ability to drive results; execute based upon direction and manage multiple, competing priorities
• Demonstrated ability to build merchandising capability and coach to sustain merchant strength in stores
• Demonstrated ability to build diverse, high performing teams with an inclusive environment
• Demonstrated ability to deliver an exceptional customer experience via all channels
• Demonstrated ability to continually embrace challenges, take risks, learn fast and enable change.
• Demonstrated ability to achieve beyond what is expected, and take actions or use improvements or learnings to exceed existing goals.
• College degree preferred.
• 3+ year's multi-unit, high volume, complex business leadership preferred.
• Flexible to work days, nights, weekends and holidays to meet the needs of the business.
• Ability to travel overnight and/or between stores as required.
• Ability to lift and carry 30lbs.