District Manager

CubeSmart; Wheaton, Northern (IL, KY); On-site; USD 90,000 - 130,000; Full time

Job summary

CubeSmart is seeking a District Manager to lead our store operations in the Chicago, IL market. This home-based role is responsible and accountable for the business activity, strategic direction, and profitability of CubeSmart stores within a designated District.

You will drive revenue, ensure operational excellence, recruit and develop teammates, and partner with senior leadership to execute the company’s WOW service model while maintaining safety and compliance across all district locations.

Qualifications

• Two-year Associate’s degree or equivalent experience.
• Minimum five years multi-unit retail leadership experience.
• Authorized to work in the U.S. without sponsorship.

Responsibilities

• Accountable for district store activities and customer-facing operations.
• Meet or exceed monthly revenue budgets across the district.
• Maintain in-depth knowledge of state foreclosure processes and requirements.
• Conduct quarterly facility audits to ensure standards.
• Deliver the WOW! service model and engage customers regularly.
• Oversee daily teammate activities and provide feedback.
• Develop teams through training, mentoring and coaching.
• Recruit and hire new teammates.
• Create a shared vision and drive coaching and development.
• Travel monthly by car to stores; overnight travel once a month.

Skills

Leadership

Communication

Analytical thinking

Problem solving

Time management

Team development

Customer service

Education

Associate degree or equivalent experience

Tools

Microsoft Office

Job description

Overview

This is a home-based position covering locations in the Chicago, IL market.

CubeSmart is currently seeking a District Manager. The District Manager is responsible and accountable for the business activity, strategic direction, and profitability of CubeSmart stores within a designated District.

Who we are:

At CubeSmart, we’re intentional about culture. You can experience it everywhere from our mission statement of “genuine care” to our “It’s What’s Inside That Counts” tagline to calling each other “teammates” rather than employees. This spirit fosters a fun and collaborative environment that has resulted in our rapid growth and being recognized amongst the top in our industry.

CubeSmart’s award-winning team is made up of people who genuinely care. Teammates care about our customers and the life events and/or business needs they are facing. Teammates are passionate, responsible and understanding. The CubeSmart team is made up of people who have a can-do attitude, are committed to their own success and the success of the company, and lead by example.

If this sounds like a team and culture that matches your personal values and motivations, we want to hear from you.

Responsibilities

• Accountable for all district store activities and operations impacting customers, teammates, and the achievement of company goals/expectations through direct interaction and use of appropriate company resources
• Meets company revenue goals by achieving or exceeding monthly budget expectations
• Possesses in-depth knowledge of state specific foreclosure process and requirements
• Conducts quarterly facility audits to ensure physical and operational standards are being met
• Delivers the WOW! service model and personally interacts with customers on a regular basis both over the phone and in person
• Directly oversees daily activities of teammates and provides current, complete, positive, and corrective feedback directly to teammates
• Develops productive teams through leadership, job-relevant training, developmental experiences, feedback, and mentoring
• Recruits, interviews, and hires new teammates
• Creates a climate in which teammates want to do their best by leading and communicating a shared vision with teammates and providing coaching and development
• Travels within the designated area to every store by car monthly. Overnight travel expected once a month.

Qualifications

• Two-year Associate’s degree or equivalent experience
• Minimum of five (5) years multi-unit retail sales/service operations leadership experience, preferably in transferable industry such as Retail Sales, Hotel, Restaurant, Leasing, Travel, Car Rental, or Equipment Rental
• Proven ability to consistently meet and exceed performance standards
• Excellent communication, interpersonal, and motivational skills
• Proven ability to lead, develop, and coach teammates
• Strong analytical and problem-solving abilities
• Ability to prioritize multiple projects and deal with numerous interruptions
• Works well under pressure while meeting deadlines consistently
• Ability to work independently with minimal supervision
• Computer skills including solid understanding of the Microsoft suite of products
• Acceptable driving record that complies with the established CubeSmart safety guidelines
• Candidates must be authorized to work in the U.S. without the need for current or future sponsorship.

We are an Equal Opportunity Employer, Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

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