District Manager

Sun Communities & Sun Outdoors; Southington (CT); On-site; USD 77,000 - 104,000; Full time

Benefits offered by this job

On-site housing provided

Competitive medical and dental plans

401(k) plan with matching

Paid time off and holidays

Tuition reimbursement program

Job summary

Sun Communities & Sun Outdoors seeks a District Manager to oversee the operations and profitability of multiple communities, and to serve as the day-to-day contact for residents. The position is on-site and includes housing.

The role covers rent collection, maintenance supervision, budgeting, leasing and home sales, compliance with fair housing laws, and leading a team. On-site housing is provided, with a focus on resident satisfaction and operational excellence.

Qualifications

• High School Diploma or GED required.
• Bachelor's degree in Real Estate, Hospitality, or Business preferred.
• 3 years property management experience, including 2 years supervisory experience.
• 6 months sales and leasing experience required.
• Knowledge of maintenance and basic accounting principles.
• Strong leadership, organization, and negotiation skills.

Responsibilities

• Oversee operations and profitability for multiple communities.
• Rent collection, postings, and delinquency management.
• Coordinate resident move-ins, model sites, and LPP programs.
• Monitor invoices, budgeting, and annual operating plans.
• Ensure compliance with fair housing laws and employment laws.
• Lead hiring, development, and policy adherence for team members.
• Maintain curb appeal and coordinate renovations and inspections.
• Prepare monthly property accounting and variances explanations.

Skills

Leadership

Organizational skills

Negotiation

Communication

Education

High School Diploma or GED

Bachelor's Degree in Real Estate, Hospitality, or Business

Tools

Microsoft Office Suite

Job description

District Managers are responsible for the operational aspects and the continued profitability of multiple communities and will serve as the day-to-day point of contact for residents. The District Manager is on call, and is responsible the districts' operations including capital improvements, administrative activities, marketing, leasing and home sales of new and pre-owned homes, property maintenance, budgeting, human resource management, and most importantly, resident relations. The District Manager will ensure a positive working atmosphere for team members and provide excellent service to the residents of the district.

Job Duties

• Manages the rent collection process for the district of communities, including collecting, posting and depositing income from leasing of rental sites and homes, as well as filing to collect on delinquent debts. (Essential)
• Identifies and prepares sites for Sun Homes models and home move-ins. (Essential)
• Monitors, codes and approves invoices. (Essential)
• Ensures compliance with federal, state, and local agencies that regulate fair housing laws and community operations. (Essential)
• Coordinates team member selection and development and ensures team members comply with appropriate policies and procedures.
• Consults with the appropriate party to determine the best course of action in the event a question or situation does not have an established guideline
• Maintains delinquencies and eviction proceedings while adhering to Sun's policies
• Approves new move-in incentive requests, and completes market surveys as required
• Initiates and ensures the timely distribution of lease renewals and rent increase notices
• Coordinates and manages the Lease Purchase Program (LPP), including repairs, leasing, LPP sales, refurbishments, re-leasing, closing, and follow-up
• Reviews residency applications and approves or denies residency as appropriate
• Ensures that overall appearance of the communities in the district are well maintained and groomed to Sun's curb appeal standards
• Inspects and provides recommendations for renovations, as well as performs insurance inspections
• Monitors and maintains community assets and equipment on a continuous basis
• Assists with the preparation of annual operating budget, including providing accurate data to assist in capital expenditure and expansion budget needs
• Reviews and compiles monthly property accounting reports, and prepares monthly explanation of P&L variances
• Selects, supervises and reviews contractual services as directed, an initiates and maintains local dealer relationships
• Ensures community newsletter is published quarterly
• Other duties as assigned

Requirements

• High School Diploma or GED (Required)
• Bachelor's Degree in Real Estate, Hospitality, or Business (Preferred)
• 3 years in property management experience, including 2 years of supervisory experience (Required)
• 6 months in prior sales and leasing experience (Required)
• General knowledge of maintenance
• Demonstrated leadership abilities
• Strong organizational skills
• Solid negotiation skills
• Ability to thrive in a fast-paced environment
• Working knowledge of basic accounting principles
• Thorough knowledge of federal, state and local laws pertaining to fair housing and employment law
• Computer proficiency, including the internet and Microsoft Office Suite
• Flexibility to respond to community needs during non-business hours
• Ability to live on-site within the community (housing provided)
• Must have a valid driver's license

Benefits

At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.

• Comprehensive Medical and Prescription coverage with 4 plan options so you can choose the plan that best meets the needs of you and your family
• Comprehensive Dental and Vision Plans
• On-Site Fitness Center
• Voluntary Health and Dependent Care Reimbursement Accounts
• Life, Accidental Death & Dismemberment Insurance and Dependent Life
• Short and Long-Term Disability Coverage
• 401(k) Plan with Sun matching contribution
• Employee Assistance Program
• Identity Theft Insurance
• Legal Assistance Plan
• Pet Insurance
• Tuition Reimbursement program providing financial support to team members who further their formal education
• Vacation RV Site Discounts for team members when visiting Sun resorts across the nation
• Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
• Up to six weeks of paid parental leave for the birth of a child, adoption, or placement of a child
• Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty

$90K per year