District Manager

Dunkin' Donuts; Smyrna (TN); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Dunkin' Donuts in Smyrna, TN is seeking a District Manager to lead multiple QSR locations, drive operational excellence, and deliver strong financial results. You will hire and mentor Store Managers, ensure brand standards, and optimize labor and food costs while growing sales through local marketing.

The ideal candidate has 5+ years in multi-unit restaurant management, strong leadership, and the ability to travel up to 70% of the time to support operations across zones.

Qualifications

• Minimum 5 years of multi-unit restaurant management experience, QSR, Grocery Retail, or Dunkin' a plus.
• Proven track record of achieving operational and financial goals.
• Strong leadership, communication, mentoring, and problem-solving skills.
• Proficiency in Microsoft Office and POS systems.
• Valid driver’s license and ability to travel between locations.
• Travel as needed to various operation zones on day trips and overnight up to 70% of the time.

Responsibilities

• Hire, train, and mentor Store Managers and their teams.
• Foster a culture of accountability, respect, feedback, and high performance.
• Develop succession plans and execute talent development strategies.
• Ensure compliance with brand standards, construction process, health & permit regulations, and safety protocols.
• Be the liaison between Brand, Construction, Retailer, and ECC for continuous process improvement.
• Monitor customer satisfaction metrics and implement improvements.
• Conduct regular store visits and audits for consistency.
• Manage labor and food costs to meet budget targets.
• Drive sales growth through local marketing and promotions.
• Oversee cash handling and banking procedures across locations.
• Implement new product rollouts and campaigns; analyze performance data; address gaps.

Skills

Leadership

Communication

Mentoring

Problem-solving

Microsoft Office

POS systems

Driver’s license

Travel flexibility

Tools

Microsoft Office

POS systems

Job description

Position Title: District Manager

Reports To: VP of OPS

Overview:

Keeping America running is a big deal, and we’re proud to be Movin’ and Shakin’ to fuel the day. Join us. We’re Brewin” Happy every day! Everyday Coffee Company is proud to partner with Dunkin' as a franchise with aggressive growth nationwide, launching new locations within major retailers across the U.S. over the next five years. As part of this exciting growth, we are seeking a dynamic and experienced District Manager to lead multiple QSR locations. This role is critical to opening new locations, driving operational excellence, developing high-performing teams, and achieving strong financial results across all stores.

We are seeking a dedicated and knowledgeable District Manager to join our dynamic start-up team. The ideal candidate will possess a comprehensive understanding of Operational excellence, leadership development, and financial management in a rapid growth environment.

Responsibilities:

Leadership & Team Development:

• Hire, train, and mentor Store Managers and their teams.
• Foster a culture of accountability, respect, feedback, and high performance.
• Develop succession plans and execute talent development strategies.

Operational Excellence:

• Ensure compliance with brand standards, construction process, health & permit regulations, and safety protocols.
• Be the solution liaison between: Brand, Construction, Retailer, and ECC – focused on continuous process improvement
• Monitor customer satisfaction metrics and implement improvements.
• Conduct regular store visits and audits to ensure operational consistency.

Financial Management:

• Manage labor and food costs to meet budget targets.
• Drive sales growth through local marketing and promotional initiatives.
• Oversee cash handling and banking procedures across all locations.

Strategic Execution:

• Implement new product rollouts and promotional campaigns.
• Analyze performance data and develop action plans to address gaps.
• Collaborate with cross-functional teams to support business goals.

Qualifications

• Minimum 5 years of multi-unit restaurant management experience, QSR, Grocery Retail, or Dunkin' a plus. Large geography and remote support preferred.
• Proven track record of achieving operational and financial goals.
• Strong leadership, communication, mentoring, and problem-solving skills.
• Proficiency in Microsoft Office and POS systems.
• Valid driver’s license and ability to travel between locations.
• Travel as needed to various operation zones on day trips and overnight up to 70% of the time

You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts, or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

Job Type: Full-time

Pay:$60,000.00 - $80,000.00 per year; 20% Bonus Potential

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance