District Manager

Public Storage; Detroit (MI); On-site; USD 93,000 - 109,000; Full time

Benefits offered by this job

Stock program with quarterly dividends

Annual equity grant opportunity

Comprehensive healthcare programs

401(k) with employer match

Paid time off

Job summary

Public Storage is seeking a District Manager to lead multi-unit operations, drive sales and uphold exceptional customer experiences. You will recruit and mentor front-line teams, coach on service and sales strategies, manage assets and vendor relations, and coach delinquency reduction while ensuring safety and standards across properties.

The role emphasizes analytics to grow business, effective communication, and a Monday–Friday schedule with potential relocation for growth opportunities.

Qualifications

• Relocation may be required for growth opportunities.
• Proven leadership in building and retaining high-performing teams.
• Track record of top-tier performance in retail, service or related industries.
• Experience managing operational audits and payroll budgets.
• Excellent communication and time management skills.
• Proficiency in MS Office (Excel, Word, PowerPoint, Outlook).
• Passion for sales and customer service excellence.
• Bachelor's Degree preferred.
• Weekend availability by telephone.
• Five Saturdays per year during peak season.

Responsibilities

• Recruit, motivate and retain a dedicated front-line team.
• Drive team performance with coaching on customer service and sales strategies.
• Manage assets, vendor relations, and maintenance standards across locations.
• Oversee delinquent tenant processes and improve customer retention.
• Conduct monthly property audits and ensure safety and standards.
• Provide a welcoming environment and address customer inquiries promptly.
• Grow the business using analytics to identify trends and opportunities.

Skills

Leadership

Communication

Sales

MS Office

Time management

Education

Bachelor's degree preferred

Tools

MS Office Suite

Job description

Annual Compensation Pay Range: $93,000 - $109,000

We promote from within our organization, and growth opportunity is in your hands! Equity grant awarded at end of year company grant cycle with participation in company annual stock program!

As aDistrict Manager, you're passionate about operational excellence, providing remarkable customer experiences and driving sales! You take pride in developing and leading an effective team; motivating them to achieve desired goals. Your leadership qualities give you the edge in successfully managing a portfolio of multi-unit locations and executing company strategies without compromising on customer experiences.If this is you, you are the leader we're looking for!We arePublic Storage, established in 1972; today we have thousands of locations nationwide and recognized as the leader in the self-storage industry!

Job Description

Lead, Manage and Develop People, Brand Ambassador & Operational Excellence

Lead an Engaged Team:

• Recruit, motivate and retain a dedicated team of customer facing customer front line employees
• Drive your team with effective communication and provide coaching on customer service and sales strategies

Brand Ambassador & Operational Excellence:

• Managing physical assets including repair and maintenance systems and processes, vendor management and cleaning standards.
• Oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention.
• Conduct monthly property audits and ensure operational standards and safety compliance are met.
• Provide a welcoming and well-maintained environment to customers through your team, effective facility maintenance and vendor management
• Address customer inquiries and concerns promptly in a professional manner

Grow and Maintain a Robust Business:

• Drive business forward using analytics to identify trends, develop and implement strategies to capitalize on opportunities in your district.
• Communicate effectively with customers, colleagues and team-members

BENEFITS:

• $109,000 first year annual total compensation award opportunity including base, guaranteed bonus (paid quarterly), and restricted stock units.
  • Second year bonus potential increase to $20,000 performance-based bonus
  • Participation in company stock program that includes dividends paid quarterly
• Internal promotional and career opportunities throughout the United States
• Extensive training and coaching plans - we want you to succeed!
• Comprehensive group healthcare programs
• 401(k) with generous employer match
• Paid time off
• Monday thru Friday work schedule

Qualifications

Qualifications & Expectations

• Relocation: future relocation ability is very important for growth. Successful applicants will have the ability to relocate for lateral and promotional opportunities
• Demonstrated leadership in building, developing and retaining high-performing teams of non-exempt employees in a retail, service, hospitality or related industry
• Proven track record of top tier performance
• Experience managing operational audits and payroll budgets
• Exceptional communication and time management skills
• Proficient in MS Office (Excel, Word, PowerPoint and Outlook)
• Passion for sales and customer service excellence
• Bachelor's Degree preferred
• Weekend availability by telephone
• 5 work Saturday's per year required during peak season

Additional Information

• All your information will be kept confidential according to EEO guidelines.
• The Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance.