District Manager

Safelite Group; New York (NY); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Competitive pay and bonus

Benefits package valued at $10k+

Tuition reimbursement up to $5,250 per

Paid training and tools/resources

Job summary

Safelite Group is seeking a District Manager in New York to lead and develop a team of store leaders, driving long-term market strategy and achieving profit and sales goals. You will report to a Regional VP and oversee all field sales and operations within your district.

In this role you’ll partner with associates, customers and insurance agents, monitor performance against plans, and implement best practices to grow market share while maintaining a high standard of customer experience.

Qualifications

• Bachelor's degree in business administration or a related field.
• 6+ years of leadership experience in operations and sales.
• Strong knowledge of sales, marketing and operations techniques.
• Ability to indirectly lead and coach teams to meet KPIs.
• Willingness to travel up to 50%.
• Valid state-issued driver’s license.

Responsibilities

• Develop, communicate and implement the vision for the market, including short and long-term sales and operations plans to grow market share and increase brand awareness.
• Monitor monthly performance against sales and operations plans and adjust accordingly.
• Stay informed on competitor actions and adjust pricing, services, and offerings to stay ahead of competition.
• Oversee P&L for the district, manage expenses, maximize profits and minimize losses; conduct monthly financial reviews.
• Lead through engagement and motivation of a mobile workforce and foster a culture of excellence.
• Create a positive environment that drives retention and a memorable customer experience in all stores.
• Partner with national leaders to standardize best practices and drive adoption in the Field.
• Ensure market leaders complete the annual Talent Review Process for direct reports.

Skills

Leadership experience

Sales knowledge

Operations knowledge

Travel up to 50%

Professional appearance

Education

Bachelor's degree in business administration or related field

Job description

The District Manager drives long term market strategy by leading and developing a team of store leaders to consistently meet profit and sales goals. Reporting to a Regional Vice President, they oversee all field sales and operations activity within their district. They prioritize relationships with associates, customers and insurance agents alike in order to stay connected to industry trends and best practices and adjust their district strategies accordingly.

What You’ll Get

• Competitive weekly pay and bonus opportunities.
• A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and all the tools and resources you'll need to be successful.
• View all our health, wealth and life offerings at www.safelitebenefits.com.

What You’ll Do

• Develop, communicate and implement the vision for the market, including short and long-term sales and operations plans to grow market share and increase brand awareness to ensure Safelite is well engrained in the market.
• Monitor monthly performance against sales and operations plans and make appropriate adjustments to ensure that plans are met.
• Keep current on what the competition is doing and make appropriate recommendations (pricing, services, product offerings) to ensure Safelite is in line with or ahead of the competition; Work with field sales to identify and develop new business relationships.
• Oversee P&L for the district, ensuring that revenue goals are met by managing expenses, maximizing profits and minimizing losses; conduct financial reviews with store leaders monthly for transparency.
• Lead through engagement and motivation, understanding the needs of a primarily mobile workforce and creating a culture where everyone is inspired to do their best.
• Create a positive and rewarding environment that encourages retention; work with store leaders to foster a culture that drives a great, memorable and easy customer experience in all stores.
• Partner with national leaders to standardize best practices, implement the playbook in their region and drive change management and adoption in the Field.
• Ensure that market leaders complete the annual Talent Review Process for their direct reports ensuring the team is comprised of high-performing associates and that under-performing associates are coached.
• All other duties as assigned.

What You’ll Need

• Bachelor's degree in business administration or a related field required.
• Valid state-issued driver’s license required.
• 6+ years of leadership experience in an operations and sales environment; auto aftermarket experience preferred.
• Strong knowledge of sales, marketing and operations techniques/expertise.
• Ability to indirectly lead, coach and achieve results through others and to develop associates so that they meet their individual/career goals in tandem with the organization's KPIs.
• Present a professional appearance and wear personal protective equipment.
• Ability to travel up to 50%.

This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change.

This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability.

Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices.

Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Careers http://safelite.com/Careers

Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.

This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability.