District Manager

Safelite Group; Northern (KY); Hybrid; USD 95,000 - 140,000; Full time

Benefits offered by this job

Health benefits

401(k) with company matching

Tuition reimbursement

Paid time off & holidays

Paid training

Job summary

Safelite Group is seeking a District Manager to drive long-term market strategy by leading a team of store leaders. You will report to a Regional VP and oversee all field sales and operations within your district, building relationships with associates, customers and insurance agents.

You will develop and implement plans to grow market share while managing revenue and expenses, ensuring profitable store operations and high customer satisfaction.

Qualifications

• 6+ years of leadership experience in an operations and sales environment; auto aftermarket experience preferred.
• Strong knowledge of sales, marketing and operations techniques/expertise.
• Ability to lead through others and develop associates to meet KPIs.

Responsibilities

• Develop, communicate and implement the market vision with short and long-term plans to grow market share.
• Oversee P&L for the district and manage expenses to maximize profits.
• Lead and motivate a mobile workforce, fostering a positive customer experience in stores.

Skills

Leadership

Strategic thinking

People development

Travel up to 50%

Education

Bachelor's degree in business administration or related field

Job description

The District Manager drives long term market strategy by leading and developing a team of store leaders to consistently meet profit and sales goals. Reporting to a Regional Vice President, they oversee all field sales and operations activity within their district. They prioritize relationships with associates, customers and insurance agents alike in order to stay connected to industry trends and best practices and adjust their district strategies accordingly.

What You’ll Get

• Competitive weekly pay and bonus opportunities.
• A benefits package valued at more than $10k*.
• 401(k) plan with company matching.
• Medical coverage plans customized to suit your needs.
• Commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and all the tools and resources you’ll need to be successful.
• View all our health, wealth and life offerings at www.safelitebenefits.com.

What You’ll Do

Develop, communicate and implement the vision for the market, including short and long-term sales and operations plans to grow market share and increase brand awareness to ensure Safelite is well engrained in the market. Monitor monthly performance against sales and operations plans and make appropriate adjustments to ensure that plans are met. Keep current on what the competition is doing and make appropriate recommendations (pricing, services, product offerings) to ensure Safelite is in line with or ahead of the competition; Work with field sales to identify and develop new business relationships. Oversee P&L for the district, ensuring that revenue goals are met by managing expenses, maximizing profits and minimizing losses; conduct financial reviews with store leaders monthly for transparency. Lead through engagement and motivation, understanding the needs of a primarily mobile workforce and creating a culture where everyone is inspired to do their best. Create a positive and rewarding environment that encourages retention; work with store leaders to foster a culture that drives a great, memorable and easy customer experience in all stores. Partner with national leaders to standardize best practices, implement the playbook in their region and drive change management and adoption in the Field. Ensure that market leaders complete the annual Talent Review Process for their direct reports ensuring the team is comprised of high-performing associates and that under-performing associates are coached. All other duties as assigned.

What You’ll Need

Bachelor's degree in business administration or a related field required. Valid state-issued driver’s license required. 6+ years of leadership experience in an operations and sales environment; auto aftermarket experience preferred. Strong knowledge of sales, marketing and operations techniques/expertise. Ability to indirectly lead, coach and achieve results through others and to develop associates so that they meet their individual/career goals in tandem with the organization's KPIs. Present a professional appearance and wear personal protective equipment. Ability to travel up to 50%.

About Us

Safelite® was founded in Wichita, Kansas in 1947. A leading service organization, the Safelite family of brands delivers our People Powered, Customer Driven experience to more than 11 million customers annually. Safelite® AutoGlass, the nation’s largest provider of vehicle glass repair, replacement and recalibration services, operates more than 700 stores and 7,900 MobileGlassShops™ across all 50 U.S. states, while Safelite® Solutions provides property and casualty claims management services to more than 175 insurance and fleet clients. All of this is supported through our technology-forward supply chain and corporate services. We’re People Powered: Our people come first. We care about your well‑being and we’ll give you what you need to have a happy work/life. We’re good at what we do: we're proud of our 88% Net Promoter Score (NPS). We’re big: We’re owned by Belron®, the world’s largest vehicle glass company, spanning 40 countries across 6 continents. We’re trustworthy: We provide coverage to all U.S. drivers in all 50 states. We give back: Community service is important to us - we’ve even recycled 107K+ tons of glass to date. We're diverse: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. We don’t discriminate on the basis of any characteristic protected by law, nor do we tolerate discrimination or harassment against our associates and clients.

Accessibility: Upon request and consistent with applicable laws, Safelite will provide reasonable accommodations to individuals who need assistance in the application/hiring process. Privacy: To review and consider your application, Safelite collects personal information. To understand what is collected and why, carefully review the Applicant Privacy Notice presented during your online application and/or review our Applicant Privacy Policy and Terms of Use. Agencies: Safelite does not accept unsolicited resumes or outreach from third‑party recruiters. Absent a signed MSA and approval and request from Talent Acquisition to submit resumes for a specific requisition, we will not approve payment to any third party. Health and Safety: To ensure a safe working environment and protect the community at large, depending on the position, Safelite may require pre‑employment screenings, including background checks and/or drug screenings, attestation of COVID‑19 vaccination status, and precautions against COVID‑19 in select work settings, subject to all applicable local, state and federal laws. Safelite will grant reasonable accommodations that do not cause an undue hardship to the business to legally entitled associates.