District Manager

National Vision, Inc.; Kansas City, Northern (MO, KY); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health Insurance

401k Retirement Savings

Flex Spending Account

Generous Paid Time Off

Parental Leave

Employee Eyewear Discount

Job summary

National Vision, Inc. is seeking a District Manager to lead multiple optometry retail locations in the Kansas City area. You will drive sales, profitability, and customer service through strong analytics, coaching, and operational excellence.

You will oversee store operations, merchandising, and staff development while coordinating with doctors and regional leadership to meet financial and service goals. Strong industry knowledge and travel readiness are required.

Qualifications

• College degree or equivalent work experience required.
• 6+ years of retail management or operations experience.
• 2-4 years multi-unit retail management/operations experience.
• 4-6 years in general/assistant manager level roles in retail/optical.
• Experience in writing reports and business correspondence.
• Knowledge of the optical industry essential.
• ABO/NCLE certification preferred.
• Ability to travel district-wide; car allowance provided.

Responsibilities

• Oversee district store operations to ensure efficiency and compliance with company policies.
• Drive profitable sales through analytics and strategic planning.
• Lead and coach managers to achieve superior customer service and performance.
• Maintain professional relations with doctors and external partners.
• Provide reports to regional leadership on progress toward financial and service goals.
• Analyze reports to identify trends and address potential problems proactively.
• Ensure merchandising, promotions, and pricing align with brand standards.

Skills

Retail management

Operations management

Team leadership

Reporting & communications

Optical industry knowledge

Travel readiness

Education

College degree or equivalent

ABO/NCLE certification preferred

Job description

A rewarding career where you can really make a difference, backed by competitive pay and benefits.

19 Northwest Barry Road
Kansas City, MO 64155

Type:

Full-time

Job Responsibilities

What would you do? – The Specifics

• Drives profitable sales through effective business analytics, identifying financial opportunities, aligning strategic direction to address and maximize business results/profitability.
• Executes with excellence the business plan and associated programs that will deliver desired sales and profit results with the highest standards of Customer Service.
• Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards. Resolves escalated performance and customer service issues.
• Optimizes and oversees store operations to ensure efficiency and compliance with Company policies, safety protocols and operational guidelines.
• Leads effective store visits focused on business analysis, associates, product, presentation and processes driving behaviors which enable a high performing team to consistently deliver best in class execution in all areas of the business.
• Interfaces with all doctors and maintains appropriate professional relations.
• Provides reports to the Regional VP/Regional Director regarding store progress toward financial and customer service goals.
• Analyzes reports identifying trends and potential problems and acts proactively once problems have been identified.
• Ensures quality standards are met and works with the store staff to reduce the number of remakes.
• Ensures effective merchandising and execution of marketing and pricing promotions and initiatives according to Brand and Company standards.
• Ensures all visual merchandising is implemented and maintained in all stores.
• Keeps frequent in person, phone or email contact with store management to discuss how better to lead and engage their teams towards extraordinary performance.
• Ensures staffing guidelines and controls are met and forecasts staffing needs, recruits, selects and retains a high caliber staff.
• Assesses Managers to determine talent opportunities and impact on store performance; proactively identifies talent opportunities across the district leadership teams and plans for vacancies in advance.
• Leads, coaches, and mentors a team of Managers towards effective collaboration and attainment of goals.

Preferred Qualifications

Are you the right fit? – The Suitable Talent

• College degree or equivalent work experience.
• 6+ years of retail management or operations experience.
• 2-4 years multi-unit retail management or operations experience required.
• 4-6 years proven experience as general manager,assistant manageror similar managerial role in retail and/or optical industry.
• Experience in writing reports. business correspondence, and procedure manuals.
• Knowledge of the optical industry required.
• ABO and NCLE Certified preferred.
• Ability to travel throughout the district to perform responsibilities. A $700 monthly car allowance provided with additional reimbursement for business mileage.

Additional Information

At National Vision, we reward hard work with competitive pay, bonus opportunities, and a comprehensive benefits package to support you and your family now and in the future.

Our Benefits Include:

• Health & Dental Insurance
• 401k Retirement Savings
• Flex Spending Account
• Generous Paid Time Off & Company Holidays
• Parental Leave
• Employee Eyewear Discount

Focus on Professional Growth and Career Fulfillment:

• Training Programs: Develop your skills and knowledge with our comprehensive training offerings.
• Educational Courses: Gain access to courses that support both your personal and professional development.

At National Vision, you’ll enjoy more than just a job – you’ll have the chance to thrive in a rewarding career, surrounded by a supportive team and endless opportunities for growth.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

America’s Best is part of National Vision, one of the largest optical retailers in the United States.

Each location is focused on treating every eye with the attention and expertise they deserve. America’s Best believes in great care, for every kind of eye. Because every eye deserves better.

At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.

The District Manager leads all operational and strategical activities of the retail stores within a specified territory according to National VisionStandards.