District Manager

EXPRESS; Cleveland (OH); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a District Manager to oversee multiple stores in the Cleveland area. This role is pivotal in driving sales and fostering a culture of talent development and operational excellence. You will be responsible for attracting and retaining top talent, ensuring exceptional customer experiences, and leading performance management. With a focus on collaboration and results, you will help shape the future leaders of the organization while navigating a fast-paced retail environment. If you are a dynamic leader with a passion for retail and a drive for results, this opportunity is perfect for you.

Qualifications

• 5-8 years of retail management experience required.
• 3-5 years of multi-unit leadership experience preferred.

Responsibilities

• Lead talent acquisition and development for store management.
• Drive profitable sales through effective business analysis.

Skills

Retail Management

Talent Acquisition

Business Analysis

Customer Experience

Leadership Development

Performance Management

Visual Merchandising

Education

Bachelor's degree in Business Management

Equivalent work experience

Job description

Overview

About PHOENIX

PHOENIX Retail, LLC is a Direct-to-Consumer platform operating EXPRESS and BONOBOS in the United States. Grounded in a belief that style, quality and value should all be found in one place, Express is a brand with a purpose - We Create Confidence. We Inspire Self-Expression. - powered by a styling community. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com.

About Express

Grounded in a belief that style, quality and value should all be found in one place, Express is a brand with a purpose - We Create Confidence. We Inspire Self-Expression. - powered by a styling community. Launched in 1980, Express has been a part of some of the most important and culture-defining fashion trends. The Express Edit design philosophy ensures that the brand is always 'of the now' so people can get dressed for every day and any occasion knowing that Express can help them look the way they want to look and feel the way they want to feel.

Responsibilities

Note: Eligible candidates can live in the Pittsburgh, PA, Cleveland, OH or Detroit, MI areas.

The District Manager is responsible for leading a group of assigned stores within designated markets to drive profitable sales through Talent, Operations, and Experience. Accountable for talent acquisition, development, and retention that supports operational excellence and an engaging experience in order to maximize sales. They demonstrate a Drive for results and are Accountable for their leadership and performance while being Collaborative and Courageous in communication.

KEY RESPONSIBILITIES:

1. Attract and retain talent to support the needs of the district, region, and brand
2. Lead the talent acquisition, immersion, education, and retention of store management
3. Focus on continuous talent development to build a succession of future leaders
4. Drive profitable sales through effective business analysis
5. Identify operational and financial opportunities to address current business challenges and create action plans to deliver desired results
6. Teach and develop leaders in operations and ensure consistency across stores within their district
7. Possess strong business acumen with the ability to flex, adjust and pivot to internal and external factors to drive results
8. Lead performance management through coaching and adherence to company standards
9. Teach and ensure visual merchandising to brand direction across market
10. Provide daily leadership that motivates teams to achieve
11. Teach, develop and model exceptional customer in store interactions

REQUIRED EXPERIENCE & QUALIFICATIONS:

1. 5-8 years of relevant retail management experience
2. 3-5 years minimum of multi-unit leadership, preferably with a specialty retailer
3. Bachelor's degree in Business Management or related field or equivalent work experience
4. Proven results in driving top-line revenue, creating hospitality focused customer experiences, and attracting, developing, and retaining associates at all levels
5. Demonstrated ability to work in a high volume, fast-paced, rapidly changing, results-oriented work environment
6. Consultative skills/mindset and ability to communicate and collaborate effectively across varied stakeholder audiences including organizational leaders
7. Experience working with managers on associate relationship issues, retention and associate engagement, talent assessments, and performance management

Closing

An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to [e-mail] and let us know the nature of your request and your contact information.