District Manager

Dormont Manufacturing Co; Boston (MA); On-site; USD 75,000 - 95,000; Full time

Job summary

Dormont Manufacturing Co is looking for a District Manager to lead a team and manage multiple accounts in the Boston area. This role involves substantial travel (60%) and demands strong leadership, financial management, and regulatory compliance skills.

The ideal candidate holds a bachelor's degree or equivalent experience in related fields. Responsibilities include team management, client relationship building, and ensuring operational goals are met. Excellent communication and problem-solving abilities are essential.

Qualifications

• Bachelor’s degree or five years progressive experience in relevant fields.
• Strong leadership skills and experience in multi-unit management.
• Excellent communication skills, both written and verbal.

Responsibilities

• Lead and manage cross-functional teams within the district.
• Drive profitability and ensure compliance with regulations.
• Own financial results for districts and report accurately.

Skills

Leadership

Client relationship management

Problem-solving

Time management

Financial management

Education

Bachelor’s degree or 5 years of related experience

Tools

Microsoft Suite

Job description

Working as a District Manager (DM), you will lead a cross‑functional team and manage multiple accounts within your territory. You will provide overall planning and direction to achieve operations and financial goals, align with all applicable regulations, maintain strong client relationships, and ensure we continuously support our communities in our dynamic environment. This role does require60% travel.

Key Responsibilities:

• Leads, manages, and encourages a complementary team of Resident District Managers and/or Directors of Dining Services, and their teams, to provide outstanding service
• Drives and develops self and team towards building positive relationships with client(s) and achievement of critical metrics (profitability, safety, engagement, etc.)
• May serve on the regional leadership team; participates in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community
• Leads accounts in territory, ensuring decisions are weighed for risk/reward and short/long term implications
• Supports senior leadership in setting the cultural tone in district and region; meets regularly with team and partners to ensure full visibility, understanding, safety, and accountability
• Serves as representative/brand ambassador of territory; attends client and community engagement events
• Collaborates with the Sales, Retention, and Finance teams on sales proforma and proposal development; participates in full sales and retention process
• Collaborates with partners to support district needs and solves problems by thinking through all angles and downstream impacts
• Ensures compliance with regional, state, and local policies governing meal and retail programs, along with safety and QA requirements; conducts audits and offers solutions for improvement
• Champions development, performance evaluations, succession planning, and building single- and multi‑unit management skills such as a full understanding of all roles within operation; support team with tools and systems
• Owns financial results/P&L for districts in the territory, and works with leadership to ensure accuracy in reporting, forecasting, and budgeting
• Completes required reports on time as outlined by policy
• Ensures consistent and fair administration of all policies and procedures

Required Qualifications:

• Bachelor’s degree from an accredited college or university, or five (5) years progressive experience in multi‑unit food service, hospitality management, plant operations management, environmental services, laundry, or other Support Services areas in lieu of degree

Preferred Qualifications:

• Strong background in a leadership role with exposure to contract/budget management, customer service, people development, food services, negotiations, etc.
• Has a consistent track record and knowledge of growing a business, along with proven business and financial proficiencies.
• Has the ability to think quickly, analytically, strategically, and accurately
• Shows expert client relationship, influencing, presentation, listening, and communications (written and verbal) skills
• Champions the inclusive approach, and is proactive, positive, professional, flexible, and resilient
• Demonstrates initiative, ownership, multitasking, prioritization, and organization skills
• Proficient in the use of Microsoft Suite
• Extensive travel is required in this position