District Manager

Acts Fleet Maintenance; Asheville (NC); On-site; USD 90,000 - 120,000; Full time

Job summary

Acts Fleet Maintenance is seeking a District Manager to oversee operations, safety, productivity, and profitability across multiple branches within a district. You will lead branch managers, optimize KPIs, and ensure consistency with company standards.

The role requires strong leadership, strategic planning, and travel within the district. You will drive customer satisfaction, manage budgets, and report performance to senior leadership.

Qualifications

• Bachelor's degree in Business Administration, Management, or related field.
• 5+ years of multi-unit management experience.
• Proven leadership and team development skills.
• Strong analytical, organizational, and communication abilities.
• Proficiency in business software and reporting tools.
• Willingness to travel frequently within the district.

Responsibilities

• Supervise daily operations across multiple branches to ensure consistency and compliance with company policies.
• Monitor and analyze KPIs to identify areas for improvement.
• Implement operational best practices and ensure adherence to safety and regulatory standards.
• Recruit, train, and mentor branch managers and staff.
• Conduct regular performance evaluations and provide coaching to enhance team effectiveness.
• Foster a positive and inclusive work environment that promotes employee engagement and retention.
• Develop and manage district budgets, ensuring profitability and cost control.
• Review financial reports and take corrective actions to address variances.
• Collaborate with finance teams to forecast sales and expenses.
• Ensure high levels of customer satisfaction across all branches.
• Address escalated customer concerns and implement service improvement strategies.
• Promote a customer-centric culture throughout the district.
• Align district goals with corporate objectives and execute strategic initiatives.
• Identify market trends and opportunities for growth or improvement.
• Lead new store openings, closures, and renovations as needed.
• Ensure all branches comply with legal, safety, and company standards.
• Prepare and present regular reports to senior leadership on district performance.
• Conduct audits and inspections to maintain operational integrity.

Skills

Leadership

Analytical skills

Communication skills

Travel readiness

Education

Bachelor's degree in Business Administration/Management

Master's degree preferred

Tools

Business software & reporting tools

Job description

Position Summary:

The District Manager is responsible for overseeing the operations, Safety, Productivity/Customer Service, performance, and profitability of multiple branch locations within a designated geographic area. This role ensures that each branch meets company standards for Safety, Customer Service, operational efficiency, and financial performance. The District Manager serves as a key liaison between corporate leadership and branch-level management, driving strategic initiatives and fostering a culture of excellence.

Key Responsibilities:

Operational Oversight

• Supervise daily operations across multiple branches to ensure consistency and compliance with company policies.
• Monitor and analyze key performance indicators (KPIs) to identify areas for improvement.
• Implement operational best practices and ensure adherence to safety and regulatory standards.

Team Leadership & Development

• Recruit, train, and mentor branch managers and staff.
• Conduct regular performance evaluations and provide coaching to enhance team effectiveness.
• Foster a positive and inclusive work environment that promotes employee engagement and retention.

Financial Management

• Develop and manage district budgets, ensuring profitability and cost control.
• Review financial reports and take corrective actions to address variances.
• Collaborate with finance teams to forecast sales and expenses.

Customer Experience

• Ensure high levels of customer satisfaction across all branches.
• Address escalated customer concerns and implement service improvement strategies.
• Promote a customer-centric culture throughout the district.

Strategic Planning & Execution

• Align district goals with corporate objectives and execute strategic initiatives.
• Identify market trends and opportunities for growth or improvement.
• Lead new store openings, closures, and renovations as needed.

Compliance & Reporting

• Ensure all branches comply with legal, safety, and company standards.
• Prepare and present regular reports to senior leadership on district performance.
• Conduct audits and inspections to maintain operational integrity.

Qualifications:

• Bachelor's degree in Business Administration, Management, or related field (Master's preferred).
• 5+ years of multi-unit management experience, preferably in [industry].
• Proven leadership and team development skills.
• Strong analytical, organizational, and communication abilities.
• Proficiency in business software and reporting tools.
• Willingness to travel frequently within the district.

Work Environment:

• This role requires regular travel to branch locations.
• May involve extended hours, including evenings and weekends, depending on operational needs.