District Leader Tri-Valley area

10 Peet's Coffee Inc.; California (MO); On-site; USD 95,000 - 120,000; Full time

Benefits offered by this job

401(k) with matching

Medical/Dental/Vision insurance

Employee Assistance Program

Paid vacation & holidays

Monthly bonus program

Car allowance

Employee discount

Job summary

The District Leader at Peet’s Coffee is responsible for building, leading and inspiring a team of Store Managers and Peetniks to meet service, quality and financial targets across locations in the district.

Ideal candidates bring 3+ years of multi-unit management in premium service, a track record of growing sales and the ability to recruit and develop leaders while traveling to support business needs.

Qualifications

• At least three years of multi-unit management experience in premium service or food.
• Proven ability to grow sales while delivering exceptional customer service.
• Experience recruiting and developing Assistant Store Managers to Store Managers.

Responsibilities

• Build, lead and inspire a high-performing district team of Store Managers and Peetniks.
• Set clear expectations and coach direct reports to achieve targets.
• Execute Peet’s Playbook and brand initiatives with strong execution.
• Deliver positive sales, traffic and profit results across Coffeebars.
• Travel locally and nationally to support business needs and development.

Skills

Leadership

Sales growth

People management

Coaching

Travel availability

Job description

The District Leader’s core purpose is to build, lead and inspire a team to execute upon Peet’s service, quality and operational standards and to achieve all financial targets within the individual locations throughout their district. They are responsible for setting clear expectations for execution and building and developing a high-performing team of Store Managers and Peetniks. In addition to modeling Peet’s culture and values and following policies and procedures, principal responsibilities include, but are not limited to:

Leadership

• Modeling Peet’s values, culture and leadership behaviors
• Setting clear objectives and holding teams accountable to high performance expectations
• Regularly providing constructive feedback and coaching to direct reports
• Creating compelling development plans and career opportunities for direct reports and high potential leaders
• Leading and inspiring a rich culture of execution, training, development and high-performance

Execution

• Placing the right people in the right roles
• Ensuring proper position training across the region
• Implementing Peet’s Playbook (policies, procedures and operational standards) and maintaining a high level of execution against these standards
• Leading the execution of product and brand initiatives
• Driving exceptional customer service including friendliness, cleanliness, speed of service and drink quality
• Maintaining a working knowledge of the trade area to build relationships and drive revenues

Results

• Clearly communicating expectations for performance standards
• Delivering positive sales, traffic and profit results for both existing and new Coffeebars
• Delivering against established customer feedback metrics
• Attaining employee training, development and turnover targets
• Ensuring brand initiatives are implemented and performing to set targets

The Ideal Candidate will

• Have at least three years previous multi-unit management experience within the premium service or food industry, or equivalent related experience and training.
• Possess proven ability to grow sales while providing exceptional customer service.
• Show demonstrated ability to identify and delegate tasks appropriately so Coffeebars operate profitably and team members grow.
• Have experience in recruiting and employee development, including the development of Assistant Store Managers to Store Managers.
• Have the ability to travel locally and nationally, drive on behalf of Peet's and to work a variety of hours to support business needs, including occasional evenings and weekends.

Benefits

• 401(k) plan, with generous matching
• Full medical, dental and vision insurance
• Employee Assistance Program including mental health resources for all employees
• Paid vacation, holiday and sick leave
• Bonus program paid monthly
• Car allowance
• Pay adjustments may be awarded in conjunction with strong employee performance documented by performance evaluation process, role changes or market conditions
• Free coffee and fresh baked goods as well as an employee discount

Starting salary between 95k to 120k Pay ranges are based on several factors including: Geography and market conditions Skills and experience (number of years and industry experience) District sales volume

Peet’s is proud to be an Equal Opportunity Employer. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local ordinances.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. Job responsibilities can change according to the operational needs of the business.