Store Manager - Oakland Hills District

Peet's Coffee, Inc.; Oakland, Northern (CA, KY); Hybrid; USD 70,000 - 80,000; Full time

Benefits offered by this job

Bonus Program eligibility

401k matching

Medical, dental and vision

Employee Assistance program

Paid vacation and holidays

Free coffee/tea & employee discount

Job summary

Peet’s Coffee, Inc. is seeking energetic Store Managers to lead a team, deliver exceptional customer service, and drive store performance in our Oakland, CA locations.

You’ll recruit and coach staff, oversee scheduling, inventory, cash handling, and safety, while upholding Peet’s values and a culture of growth and accountability. Competitive pay, benefits, and opportunities for development await.

Qualifications

• 3 years management/supervisory experience in service/food industry or equivalent.
• Willingness to work 40 hours per week per scheduling guidelines.
• Flexibility to work early mornings, evenings, weekends, and holidays.
• Comply with employment policies and legal work eligibility.
• Ability to perform physical tasks as part of store operations.

Responsibilities

• Lead and inspire a team, delivering outstanding service and achieving financial goals.
• Drive store performance through planning, inventory, cash handling, and reporting.
• Create a positive work environment with coaching, recognition, and collaboration.
• Recruit, train, and develop a high-performing team with ongoing feedback.
• Maintain high standards of cleanliness, organization, product quality, and safety.
• Schedule, deploy, and manage staffing to meet productivity and service goals.
• Demonstrate sound judgment and effective de-escalation in a fast-paced setting.

Skills

Leadership

Team management

Customer service

Communication

Coaching

Job description

Perk up your career with a bold new opportunity at Peet’s Coffee! We’re seeking passionate, people-first leaders to join our team as Store Managers.

Competitive Pay, Perks & Benefits

• Bonus Program eligibility (paid monthly, based on performance against defined metrics)
• 401k (with generous matching)
• medical, dental and vision benefit options
• Employee Assistance program including useful resources for all employees
• Paid vacation and holidays
• Free coffee/tea beverages and fresh baked goods as well as an employee discount

The pay scale for this position is between $33.60-$38.25 per hour. This annualizes to $69,888-$79,560 per year based on a 40-hour work week. The specific hourly wage offered will depend on factors including, but not limited to, years of experience, industry knowledge, skills and abilities as well as geographic location and market conditions. Pay increases may be awarded in conjunction with strong employee performance documented by the performance review process, role changes and/or market conditions.

Growth With Us

We believe careers are crafted. Whether you’re driven by people, process or purpose – Peet’s is a place where your growth journey can thrive – grow with us.

Tuition scholarship opportunities with Oregon State University E Campus.

Who We Are

Our purpose at Peet's Coffee is the pursuit of better, better coffee, for people and the planet. Our ambition is to become the chosen brand for coffee lovers around the world, and we know earning that place means an uncompromising focus on quality, craft and authenticity. As part of Keurig Dr Pepper and JDE Peet's, the world's leading pureplay coffee company, Peet's is growing as a global coffee brand anchored by a clear set of values that reflect who we are today and where we're going. We Dare to Amaze, Own It, Make It Simple, and Win Together challenging ourselves every day to do better than the day before. We've learned that the secret to great coffee is the people who make it, and we apply the same care in selecting and preparing our teams as we do when crafting the perfect cup.

Purposeful Work

At Peet’s, we are committed to improving conditions in coffee communities around the world. With Enveritas, our non‑profit partner, we work to assess and improve conditions on the farms where we source our coffees.

Lead with Purpose - Your Impact

• Lead and inspire a team by fostering a culture of accountability, growth, and high performance to deliver outstanding service, drive sales and achieve financial goals.
• Drive financial and operational results by executing business plans, managing inventory, cash handling, and analyzing reporting to identify opportunities for growth and cost control.
• Create a positive and productive work environment by building trust, recognizing achievements, and encouraging open communication, engagement, and collaboration to support strong employee retention.
• Recruit, train, and develop a high‑performing team, and drive accountability by providing ongoing coaching, feedback and performance management.
• Embrace continuous improvement, ensuring high standards of coffeebar operations including cleanliness, organization, product quality, staffing, and compliance with all safety and labor laws.
• Utilize Peet’s tools to effectively schedule, deploy, and manage staffing to meet productivity, speed, and service goals - creating seamless customer experiences during every visit.
• Demonstrate sound judgement, effective change management, problem‑solving and de‑escalation skills in a fast‑paced work environment.

Minimum Qualifications

• 3 years management/supervisory experience within the service, food industry or equivalent related experience and training in related industry.
• Required to maintain open availability and follow management scheduling guidelines working 40 hours per week.
• Ability to work a variety of hours/schedules to support business needs (business needs can include early mornings, evenings, weekends, nights and/or holidays).
• Must be able to comply with Peet's Employment of Minors policies, supervise and work with and among minors.
• Must be legally eligible to work in the country where this job is located.
• Must be at least 18 years of age or older.
• Perform various physical tasks during the work shift. (See Physical Requirements)

Additional responsibilities: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. Job responsibilities can change according to the operational needs of the business.

At Peet’s, we believe in creating an inclusive workplace where everyone feels welcome. We are proud to be an Equal Opportunity Employer. We welcome qualified applicants of all backgrounds and do not discriminate based on race, color, creed, religion, gender, age, marital status, national origin, sexual orientation, gender identity, citizenship status, disability, genetic information, uniform service, veteran status, or any other category protected under federal, state, or local laws. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local ordinances. Peet’s is also committed to providing reasonable accommodation to job applicants with disabilities throughout the hiring process. If you need assistance or accommodation, please contact [e-mail].

Brew Something Great Together

At Peet’s, we don’t just make coffee - we make community. Join a company that values coffee, culture, and continuous growth.