District Fitness Operations Leader

Crunch Fitness

Schaumburg (IL)

On-site

USD 65,000 - 90,000

Full time

14 days+
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Benefits offered by this job

Competitive salary with benefits
Complimentary Club membership
Paid time off
Employee discount
Full-time health benefits

Job summary

A leading fitness organization in Schaumburg is seeking a District Operations Manager to oversee multiple locations. This role involves upholding company standards to ensure exceptional member experiences and supporting team development through strong leadership. Candidates should possess prior customer service and operational experience, with strong interpersonal and organizational skills. The position offers growth opportunities and is ideal for those looking to thrive in a dynamic environment focused on fitness and community engagement.

Qualifications

  • 1-2 years of customer service/operations experience.
  • Preferred: Prior multi-unit management experience in fitness, retail or hospitality.
  • Face-to-face customer service experience.

Responsibilities

  • Communicate and uphold company standards to meet member expectations.
  • Ensure team members execute basics in punctuality and cleanliness.
  • Support member retention through best member experiences.

Skills

Customer service experience
Strong interpersonal skills
Organizational skills
Communication skills
Computer proficiency

Education

High School diploma or GED
Bachelor's degree preferred
CPR certification
AED certification

Tools

Microsoft Word
Microsoft Excel

Job description

A leading fitness organization in Schaumburg is seeking a District Operations Manager to oversee multiple locations. This role involves upholding company standards to ensure exceptional member experiences and supporting team development through strong leadership. Candidates should possess prior customer service and operational experience, with strong interpersonal and organizational skills. The position offers growth opportunities and is ideal for those looking to thrive in a dynamic environment focused on fitness and community engagement.
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