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Benefits offered by this job
Competitive salary with benefits
Complimentary Club membership
Paid time off
Employee discount
Full-time health benefits
Job summary
A leading fitness organization in Schaumburg is seeking a District Operations Manager to oversee multiple locations. This role involves upholding company standards to ensure exceptional member experiences and supporting team development through strong leadership. Candidates should possess prior customer service and operational experience, with strong interpersonal and organizational skills. The position offers growth opportunities and is ideal for those looking to thrive in a dynamic environment focused on fitness and community engagement.
Qualifications
1-2 years of customer service/operations experience.
Preferred: Prior multi-unit management experience in fitness, retail or hospitality.
Face-to-face customer service experience.
Responsibilities
Communicate and uphold company standards to meet member expectations.
Ensure team members execute basics in punctuality and cleanliness.
Support member retention through best member experiences.
Skills
Customer service experience
Strong interpersonal skills
Organizational skills
Communication skills
Computer proficiency
Education
High School diploma or GED
Bachelor's degree preferred
CPR certification
AED certification
Tools
Microsoft Word
Microsoft Excel
Job description
A leading fitness organization in Schaumburg is seeking a District Operations Manager to oversee multiple locations. This role involves upholding company standards to ensure exceptional member experiences and supporting team development through strong leadership. Candidates should possess prior customer service and operational experience, with strong interpersonal and organizational skills. The position offers growth opportunities and is ideal for those looking to thrive in a dynamic environment focused on fitness and community engagement.