District Executive

Valley National Bank; Township of Washington (NJ); On-site; USD 95,000 - 125,000; Full time

Job summary

Valley National Bank is seeking a Regional Branch Manager to lead 15-17 retail branches in a designated New Jersey region. You will direct performance, coaching and sales activity while fostering a culture of accountability and customer-centric service.

Lead a team of Branch Managers, drive deposits and loan growth, and build strong community relationships. This role requires strategic planning, staff development, and strong execution across the region.

Responsibilities

• Oversee performance, growth and sales of 15-17 retail branches in assigned region.
• Coach and develop Branch Managers to drive consistent performance and operational excellence.
• Build and maintain a culture focused on accountability, engagement, recognition and continuous improvement.
• Drive Small Business and Consumer deposit growth through lead generation and proactive outreach.
• Monitor sales metrics and take actions to sustain or improve results.
• Visit branches regularly to coach leaders and develop staff for higher customer engagement and wallet share growth.
• Address customer concerns promptly and professionally to ensure satisfaction.
• Develop centers of influence to increase quality referrals and build robust loan and deposit pipelines.
• Set branch-to-branch objectives and detailed sales/service action plans to hit regional targets.
• Provide leadership, training, coaching and succession planning for all regional associates.
• Promote a customer-centric culture and exceptional client experiences across all branches.
• Control expenses and maximize revenue opportunities while mitigating attrition.
• Conduct performance evaluations and salary recommendations for Branch Managers and staff.
• Lead recruitment and development of branch associates, identifying high-potential talent.
• Ensure regional compliance with CRA service obligations and collaborate across business lines to meet holistic client needs.

Job description

Responsibilities include but are not limited to:

• Oversee the performance, growth and sales efforts of 15-17 retail branch locations within an assigned region.
• Coach and develop a team of Branch Managers to drive consistent performance and operational excellence across all branches.
• Build and maintain a high-performing culture focused on accountability, associate engagement, recognition and continuous improvement.
• Ensure branch associates are actively engaged in Small Business and Consumer deposit growth activities, including lead execution, proactive outreach, and community engagement.
• Closely monitor sales metrics (productivity, deposit growth, client acquisition, cross sell performance, and revenue growth) and take action to sustain or improve results.
• Conduct regular branch visits to observe behaviors, coach leaders, and support development of branch associates to enhance customer engagement, satisfaction, retention, and wallet share growth.
• Support swift remediation of customer concerns, ensuring issues are resolved effectively and professionally.
• Assist Branch Manager in developing and maintaining centers of influence to increase quality referrals and build robust consumer, mortgage, and SMB loan and deposit pipelines.
• Establish and manage branch to branch objectives, goals, and detailed sales/service action plans necessary for achieving regional performance targets
• Provide leadership, training, coaching, direction, and succession planning for all associates within the region.
• Promote a customer centric culture across all branches, ensuring exceptional experiences that exceed client expectations.
• Control expenses and attrition while maximizing revenue opportunities throughout the region.
• Prepare and conduct performance evaluations for Branch Managers and review evaluations for branch associates, including salary recommendations.
• Lead the recruiting and hiring of branch associates; identify and develop high potential talent.
• Ensure the region meets all Community Reinvestment Act (CRA) service obligations.
• Strengthen collaboration and alignment across business lines to support holistic client financial needs and maximize market opportunity.