District Executive

vnbcareers; Township of Washington (NJ); On-site; USD 110,000 - 170,000; Full time

Job summary

vnbcareers seeks a Regional Branch Manager to lead 15-17 locations, driving performance, growth and customer engagement. You will coach Branch Managers, build a high-performing culture, and ensure deposits and loans meet regional targets.

You will monitor metrics, lead staff development, and coordinate cross-functional efforts to deliver superior customer experiences while controlling costs.

Qualifications

• High School Diploma or GED and minimum 7 years of branch management experience.
• Demonstrated experience in B2B sales and sales management.
• Bachelor's Degree is preferred.

Responsibilities

• Oversee performance, growth and sales across 15-17 branch locations.
• Coach and develop Branch Managers to drive consistent performance.
• Foster a culture of accountability, engagement and continuous improvement.
• Drive deposit growth activities through branch teams and community engagement.
• Monitor sales metrics and take action to sustain or improve results.
• Conduct regular branch visits to coach leaders and develop staff.
• Address customer concerns swiftly and professionally.
• Develop and maintain centers of influence for referrals and loan/deposit pipelines.
• Set branch-to-branch objectives and actionable sales plans to meet targets.
• Provide leadership, training and succession planning for regional associates.
• Promote a customer-centric culture with exceptional client experiences.
• Control expenses and turnover while maximizing regional revenue opportunities.
• Evaluate performance and provide salary guidance during reviews.
• Lead recruiting and development of branch staff; identify high potential talent.
• Ensure regional CRA obligations are met and aligned with policies.
• Collaborate across business lines to meet client needs.

Skills

Prioritization

Delegation

Communication

Customer communication

Presentation to execs

Written and interpersonal skills

MS Word & Excel

Education

High School Diploma or GED

Bachelor's Degree (preferred)

FIS/IBS knowledge (preferred)

Tools

Microsoft Word

Microsoft Excel

Job description

Responsibilities include but are not limited to:

• Oversee the performance, growth and sales efforts of 15-17 retail branch locations within an assigned region.
• Coach and develop a team of Branch Managers to drive consistent performance and operational excellence across all branches.
• Build and maintain a high-performing culture focused on accountability, associate engagement, recognition and continuous improvement.
• Ensure branch associates are actively engaged in Small Business and Consumer deposit growth activities, including lead execution, proactive outreach, and community engagement.
• Closely monitor sales metrics (productivity, deposit growth, client acquisition, cross sell performance, and revenue growth) and take action to sustain or improve results.
• Conduct regular branch visits to observe behaviors, coach leaders, and support development of branch associates to enhance customer engagement, satisfaction, retention, and wallet share growth.
• Support swift remediation of customer concerns, ensuring issues are resolved effectively and professionally.
• Assist Branch Manager in developing and maintaining centers of influence to increase quality referrals and build robust consumer, mortgage, and SMB loan and deposit pipelines.
• Establish and manage branch to branch objectives, goals, and detailed sales/service action plans necessary for achieving regional performance targets
• Provide leadership, training, coaching, direction, and succession planning for all associates within the region.
• Promote a customer centric culture across all branches, ensuring exceptional experiences that exceed client expectations.
• Control expenses and attrition while maximizing revenue opportunities throughout the region.
• Prepare and conduct performance evaluations for Branch Managers and review evaluations for branch associates, including salary recommendations.
• Lead the recruiting and hiring of branch associates; identify and develop high potential talent.
• Ensure the region meets all Community Reinvestment Act (CRA) service obligations.
• Strengthen collaboration and alignment across business lines to support holistic client financial needs and maximize market opportunity.

Required Skills:

• Ability to prioritize, organize, and delegate and follow up on assignments.
• Ability to clearly verbalize and present information to customers, prospects, staff, etc.
• Ability to direct and guide staff and all related parties to accomplish objectives.
• Ability to respond to common inquiries/complaints from customers, regulatory agencies, or members of the business.
• Ability to effectively present information to top management, public groups, and/or boards of directors.
• Must have good verbal, written and interpersonal communication skills.
• Basic PC skills including Microsoft Word, Excel.

Required Experience:

• High School Diploma or GED equivalent and minimum of 7 years of experience in Branch Management / related managerial experience with heavy emphasis on business clientele.
• Demonstrated prior experience in business-to-business sales and sales management.

Preferred Experience:

• Bachelor's Degree.
• FIS/IBS (Integrated Banking Solutions).