District Executive

Valley National Bank; Ridgefield (CT); On-site; USD 120,000 - 190,000; Full time

Job summary

Valley Bank is seeking a District Executive to lead the performance, growth and operational excellence of a region comprising 15–17 retail branches. You will drive sales productivity, deposit growth, and client acquisition while coaching Branch Managers to build a customer-centric culture.

In this role you will align across lines of business to maximize revenue, ensure CRA obligations are met, and recruit and develop a high-caliber team committed to delivering exceptional customer experiences

Qualifications

• High School Diploma or GED equivalent and minimum of 7 years of experience in Branch Management / related managerial experience with heavy emphasis on business clientele.
• Demonstrated prior experience in business-to-business sales and sales management.

Responsibilities

• Oversee the performance, growth and sales of 15-17 retail branch locations within an assigned region.
• Coach and develop a team of Branch Managers to drive consistent performance and operational excellence across all branches.
• Build and maintain a high-performing culture focused on accountability, associate engagement, recognition and continuous improvement.
• Ensure branch associates are actively engaged in Small Business and Consumer deposit growth activities, including lead execution, proactive outreach, and community engagement.
• Closely monitor sales metrics (productivity, deposit growth, client acquisition, cross sell performance, and revenue growth) and take action to sustain or improve results.
• Conduct regular branch visits to observe behaviors, coach leaders, and support development of branch associates to enhance customer engagement, satisfaction, retention, and wallet share growth.
• Support swift remediation of customer concerns, ensuring issues are resolved effectively and professionally.
• Assist Branch Manager in developing and maintaining centers of influence to increase quality referrals and build robust consumer, mortgage, and SMB loan and deposit pipelines.
• Establish and manage branch to branch objectives, goals, and detailed sales/service action plans necessary for achieving regional performance targets
• Provide leadership, training, coaching, direction, and succession planning for all associates within the region.
• Promote a customer centric culture across all branches, ensuring exceptional experiences that exceed client expectations.
• Control expenses and attrition while maximizing revenue opportunities throughout the region.
• Prepare and conduct performance evaluations for Branch Managers and review evaluations for branch associates, including salary recommendations.
• Lead the recruiting and hiring of branch associates; identify and develop high potential talent.
• Ensure the region meets all Community Reinvestment Act (CRA) service obligations.
• Strengthen collaboration and alignment across business lines to support holistic client financial needs and maximize market opportunity.

Skills

Prioritization & delegation

Verbal communication

Staff leadership

Customer inquiry handling

Executive presentation

Communication skills

Basic MS Office

Education

High School Diploma or GED

Bachelor's degree (preferred)

Tools

Microsoft Word

Microsoft Excel

Job description

Responsibilities include but are not limited to:

• Oversee the performance, growth and sales efforts of 15-17 retail branch locations within an assigned region.


• Coach and develop a team of Branch Managers to drive consistent performance and operational excellence across all branches.


• Build and maintain a high-performing culture focused on accountability, associate engagement, recognition and continuous improvement.


• Ensure branch associates are actively engaged in Small Business and Consumer deposit growth activities, including lead execution, proactive outreach, and community engagement.


• Closely monitor sales metrics (productivity, deposit growth, client acquisition, cross sell performance, and revenue growth) and take action to sustain or improve results.


• Conduct regular branch visits to observe behaviors, coach leaders, and support development of branch associates to enhance customer engagement, satisfaction, retention, and wallet share growth.


• Support swift remediation of customer concerns, ensuring issues are resolved effectively and professionally.


• Assist Branch Manager in developing and maintaining centers of influence to increase quality referrals and build robust consumer, mortgage, and SMB loan and deposit pipelines.


• Establish and manage branch to branch objectives, goals, and detailed sales/service action plans necessary for achieving regional performance targets


• Provide leadership, training, coaching, direction, and succession planning for all associates within the region.


• Promote a customer centric culture across all branches, ensuring exceptional experiences that exceed client expectations.


• Control expenses and attrition while maximizing revenue opportunities throughout the region.


• Prepare and conduct performance evaluations for Branch Managers and review evaluations for branch associates, including salary recommendations.


• Lead the recruiting and hiring of branch associates; identify and develop high potential talent.


• Ensure the region meets all Community Reinvestment Act (CRA) service obligations.


• Strengthen collaboration and alignment across business lines to support holistic client financial needs and maximize market opportunity.

Qualifications

Required Skills:

• Ability to prioritize, organize, and delegate and follow up on assignments.


• Ability to clearly verbalize and present information to customers, prospects, staff, etc.


• Ability to direct and guide staff and all related parties to accomplish objectives.


• Ability to respond to common inquiries/complaints from customers, regulatory agencies, or members of the business.


• Ability to effectively present information to top management, public groups, and/or boards of directors.


• Must have good verbal, written and interpersonal communication skills.


• Basic PC skills including Microsoft Word, Excel.

Required Experience:

• High School Diploma or GED equivalent and minimum of 7 years of experience in Branch Management / related managerial experience with heavy emphasis on business clientele.


• Demonstrated prior experience in business-to-business sales and sales management.

Preferred Experience:

• Bachelor's Degree.


• FIS/IBS (Integrated Banking Solutions).

Job Overview

At Valley Bank, we believe in people's growth potential. We invest in it. We protect it. We focus it. For nearly 100 years, we've been the Bank that clients from every industry turn to for our expertise, strategies, and advice--building the kind of trust that can fuel every goal. We are the leading relationship bank built for growth--with over $60 billion in assets, 3,800 experts, and more than 200 consumer branches and commercial banking offices in communities across the US.
At Valley, we're all driven by an ambition that goes deeper than just having a job. That's why when you work for us, we make it our goal to help you focus on what drives you--working to turn your passions and strengths into assets you can use to propel your ambitions and build the professional legacy you want. Because when we say we're a relationship bank built for growth, that's not just reserved for our clients--that includes all our associates as well.
The District Executive is responsible for leading, developing, and executing the strategic performance, growth, and operational excellence of a defined region consisting of 15-17 retail branches. This role drives sales productivity, deposit growth, client acquisition, and customer experience outcomes through strong leadership, disciplined performance management, and a highly engaged workforce. The executive promotes a customer centric culture, ensures regulatory and community obligations are met, and collaborates across business lines to optimize revenue and market presence.

Expected Work Hours

40 hours to include Saturdays

Total Rewards Summary

We provide a comprehensive and competitive total rewards package including base salary determined by factors such as the role, relevant experience, skill set, and geographical location. Eligible positions may also be eligible to receive commission-based compensation and/or discretionary incentive compensation, which may be awarded as cash or forfeitable equity, recognizing individual performance and contributions.
In addition to financial compensation, we offer a robust suite of benefits tailored to meet diverse employee needs based on eligibility criteria. These include comprehensive health care and insurance plans, retirement savings options, tuition and adoption reimbursement programs, paid time off, mental health support, and other valuable benefits programs. Further details regarding total compensation and benefits will be shared during the hiring process.