District Director

Michaels; Attleboro (MA); Hybrid; USD 101,000 - 146,000; Full time

Job summary

The Michael's Companies in Attleboro, MA seeks a District Director to lead and develop a district of retail stores, driving sales, profit, and operational excellence while fostering a positive experience for team members and customers.

The role requires a results-driven leader who can build high-performing store teams, analyze sales trends, partner with cross-functional groups, and ensure compliance with policies while representing company values across the district.

Qualifications

• Bachelor’s degree required.
• 6-8+ years leading multiple retail units.
• Fiscal management experience and budget oversight.
• Proven track record of leadership in distributed teams.
• Ability to influence senior leaders and drive performance.
• Excellent people leadership and talent development.

Responsibilities

• Lead, coach, and develop Store Managers to achieve sales targets and operational excellence.
• Drive growth by analyzing sales trends and implementing initiatives across the district.
• Foster a positive team culture with recognition, engagement, and accountability.
• Partner with cross-functional teams to align on priorities and execution.
• Monitor performance metrics and address gaps; ensure policy compliance.
• Visit stores to provide hands-on support and feedback.
• Represent company values as a district culture ambassador.
• Communicate district performance to Regional VP.
• Lead shrink, safety, and security programs with Loss Prevention.

Skills

Retail leadership

Budget management

Team development

Cross-functional collaboration

Strategic planning

Education

Bachelor’s Degree

Job description

## District DirectorApply: North Attleboro-1385 S Washington St: Full time: Posted Today: R00326310Store - PROV-NORTH ATTLEBORO, MAThe District Director is responsible for leading and developing a district of retail stores to achieve sales, profit, and operational goals while fostering a positive and engaging experience for both team members and customers. This role requires a results-driven leader who can build high-performing store teams, drive business growth, and ensure operational excellence across all locations.**Major Activities****Key Responsibilities:*** Lead, coach, and develop Store Managers to deliver sales targets, customer satisfaction goals, and operational excellence.* Drive business growth by analyzing sales trends, identifying opportunities, and implementing strategic initiatives across the district.* Champion a positive team member experience by cultivating a culture of recognition, engagement, and accountability.* Partner with cross-functional teams (operations, HR, LP, merchandising, marketing, etc.) to align on business priorities and execution.* Monitor store performance through key metrics (sales, payroll, inventory, customer feedback, etc.) and take action to address gaps.* Ensure compliance with company policies, procedures, and operational standards.* Lead by example through regular store visits, providing hands-on support and feedback to Store Managers and teams.* Represent company values and act as a culture ambassador within the district.* Communicate district performance, including progress and actions, to the Regional Vice President.* Actively seek new methods to improve store productivity.* Visit the competition often, taking note of new trends and opportunities to improve our business.* Lead the shrink, safety and physical security programs in partnership with Loss Prevention to deliver goals and a safe and secure environment. Ensures stores are following key operational inventory awareness.* Clearly communicate objectives and priorities to the team creating alignment with the Company’s strategic goals, clearly defining and communicating the district’s goals to achieve a singular vision across the team.* Encourage two-way communications and promote shared learning, empowering team members to resolve issues by delegating tasks to the appropriate level.* Create a sense of urgency and entrepreneurial leadership style among your team.* Demonstrate agility in leadership style and flexibility of approach, with the ability to think strategically (high-level) and tactically (to drive execution).**Leading and Developing Talent*** Recruit, train, and retain top talent to build a pipeline of future leaders.* Establish an innovative, collaborative, accountable, and inclusive culture that attracts and retains talent in the organization.* Manage performance and be a strong developer of talent. Drive succession planning and talent development for areas of responsibility.* Execute a strong onboarding program for all new and newly promoted managers.* Manage performance to support the district's growth needs.* Build a strong leadership bench for internal future growth through career pathing programs.* Communicate clear goals and expectations.**Customer Experience*** Ensure consistent delivery of an exceptional customer experience that reflects the company’s brand and values.* Model and ensure store teams provide a great customer experience through operational and interpersonal processes and procedures.* Execute company merchandising strategies to drive customer engagement.* Lead and support community involvement.* Develop a culture that empowers team members to maximize the quality and quantity of customer service they offer.**Other Responsibilities*** Execute other corporate initiative or duties as assigned, including but not limited to, special assignments i.e. (mentoring, merchandise committees, captainships, etc.).**Other duties as assigned****Preferred Education*** Bachelor’s Degree**Preferred Special Certifications or Technical Skills*** 6-8+ years of progressive responsibility leading multiple retail business units.**Preferred Type of Experience the Job Requires*** Fiscal management experience and budget oversight* Proven track record of outstanding leadership in managing and motivating distributed teams* Passion for the customer, stores, the product and the business model* Success in overseeing operations team in a results driven retail environment.* Demonstrate ability to achieve goals through influencing, partnering and developing productive relationships with senior leadership and line managers across the business* Excellent people leader, team builder and collaborator who navigates well through diverse, rapidly changing work environments* Energized by challenges, with a strong attention to detail and commitment to high performance work and talent development.* Maintains a strategic big picture mindset while driving operational excellence.* The successful candidate will need to be energized by challenge, be attentive to details, credible and dedicated to producing work and developing talent at the highest level**Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.****Total Base Pay Range for this Position:**$100,800.00 - $146,000.00This position may be eligible for additional compensation, including a bonus based on performance.