District Analytics & Operations Leader

Expeditors; Plainfield (IN); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Paid vacation and holidays

Medical health plan

Life insurance

Employee Stock Purchase Plan

Training and development programs

Long-term growth opportunities

Employee referral bonus

Job summary

Expeditors in Indianapolis is seeking a forward-thinking Business Operations professional to drive operational excellence, analytics, and continuous improvement across the district. You will partner with district leadership, leverage data and AI-enabled technologies to support decision-making and enhance employee and customer experience.

The role focuses on developing reporting, dashboards, and performance metrics, leading change initiatives, and coaching teams in reporting tools and process

Qualifications

• Strong analytical skills with the ability to interpret operational data, identify trends, and drive data-informed decision-making.
• Advanced proficiency in Microsoft Excel, including reporting, data analysis, Power Query, and process automation.
• Experience leveraging Microsoft Copilot and AI-enabled technologies to improve productivity and business processes.
• Ability to evaluate, implement, and drive adoption of digital solutions.
• Strong communication, facilitation, and presentation skills.
• Ability to influence change and build partnerships across multiple functional areas.
• Experience in process improvement, root cause analysis, and problem solving.

Responsibilities

• Partner with district leadership to evaluate operational performance and identify opportunities for improvement.
• Analyze operational, customer, and financial data to support decision-making and drive measurable results.
• Support district excellence initiatives across Employee, Customer, Finance, and Operations.
• Facilitate Management Review Meetings and help drive accountability for improvement initiatives.

Skills

Data analysis

Advanced Excel

AI copilots

Digital solutions

Change leadership

Communication

Influence & partnerships

Education

Bachelor's degree or equivalent in relevant field

Tools

Power BI

SharePoint

Visio

Power Query

Job description

Expeditors in Indianapolis is seeking a forward-thinking Business Operations professional to drive operational excellence, analytics, and continuous improvement across the district. You will partner with district leadership, leverage data and AI-enabled technologies to support decision-making and enhance employee and customer experience.

The role focuses on developing reporting, dashboards, and performance metrics, leading change initiatives, and coaching teams in reporting tools and process