District Account Manager

Securitas Security Services USA, Inc.; Dallas (TX); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Retirement plan 401(k)

Paid time off

Employee assistance program

Job summary

Securitas Security Services USA, Inc. is seeking a District Account Manager in Dallas, TX to lead security services across client accounts. You will drive service excellence, manage operations, and build strong client relationships while developing high-performing teams.

The role requires strong leadership, customer service, and business management skills to navigate a fast-paced environment and meet contractual expectations. Competitive pay and comprehensive benefits are offered.

Qualifications

• High School Diploma or GED is required.
• Legal authorization to work in the United States.
• Reliable transportation and means of communication.
• Ability to speak, read, and write English.
• Willingness to participate in pre-employment background screening and drug testing.
• Knowledge of security operations, procedures, and supervisory practices.
• Experience managing personnel, schedules, and security operations.
• Strong computer proficiency, including spreadsheet and business software applications.

Responsibilities

• Serve as the primary client contact to ensure high-quality security services and customer satisfaction.
• Meet regularly with client representatives to review service performance and identify opportunities for improvement.
• Support contract negotiations, security planning, assessments, and post order development.
• Recruit, hire, train, coach, develop, and retain security personnel.
• Provide leadership, performance management, and corrective action when needed.
• Assist in development and administration of account budgets and operating plans.
• Maintain compliance with policies, client requirements, and laws and regulations.
• Oversee staffing, scheduling, payroll, uniforms, equipment, and vehicle management.
• Conduct site inspections to ensure orders and directives are followed.

Skills

Leadership

Customer service

Communication

Budgeting

Scheduling

Staff development

Security operations

Education

High School Diploma or GED

Associate's Degree

Tools

MS Excel

Job description

About Securitas

At Securitas, we make your world a safer place. As a global leader in protective services, we provide security solutions that help safeguard people, property, and assets. Our team members are the foundation of our success, delivering exceptional service while building rewarding careers in a company that values Integrity, Vigilance, and Helpfulness.

About the Role

As a District Account Manager , you will manage security services and related operations for assigned client accounts, ensuring service excellence, operational effectiveness, and strong client relationships. This position plays a key role in supporting client satisfaction, employee development, business growth, and overall account performance through effective leadership, oversight, and strategic planning.

The ideal candidate is a results-driven security professional with strong leadership, customer service, and business management skills. This individual thrives in a fast-paced environment, effectively manages multiple priorities, and is committed to delivering exceptional service while developing high-performing teams.

What You’ll Do

In this role, you will:

• Serve as the primary client contact to ensure the delivery of high-quality security services and customer satisfaction.

• Meet regularly with client representatives to review service performance, address concerns, and identify opportunities for service enhancement.

• Support contract negotiations, security planning, assessments, surveys, and post order development.

• Recruit, hire, train, coach, develop, and retain high-caliber security personnel.

• Provide leadership, performance management, employee coaching, and corrective action when necessary.

• Assist in the development and administration of account budgets and operational plans.

• Maintain compliance with company policies, client requirements, and applicable laws and regulations.

• Oversee staffing, scheduling, payroll administration, uniforms, equipment inventory, and vehicle management.

• Conduct site inspections to ensure post orders, client directives, and performance expectations are being met.

• Support the resolution of operational, legal, financial, human resources, and administrative matters.

• Respond to emergencies, critical incidents, and client concerns as required.

• Perform additional duties as assigned.

What You’ll Bring

To be successful in this role, you should have:

Required Qualifications

• High School Diploma or GED.

• Minimum of 18 years of age.

• Legal authorization to work in the United States.

• Reliable transportation and means of communication.

• Ability to speak, read, and write English.

• Willingness to participate in pre-employment background screening and drug testing.

• Knowledge of security operations, procedures, and supervisory practices.

• Experience managing personnel, schedules, and security operations.

• Strong computer proficiency, including spreadsheet and business software applications.

Preferred Qualifications

• Associate's Degree in Business, Criminal Justice, Security Management, or a related field.

• Three or more years of experience in the security industry, business management, or operations leadership.

• Experience managing large client accounts and multiple security locations.

• Knowledge of budgeting, workforce planning, and business operations management.

• Security industry certifications or applicable state licensing.

• Experience supporting contract security operations.

Skills & Competencies

• Strong communication and interpersonal skills.

• Excellent customer service and relationship management abilities.

• Proven leadership and team development capabilities.

• Strong planning, organization, and project management skills.

• Ability to motivate employees and drive performance.

• Sound judgment and problem‑solving abilities.

• Ability to analyze business and financial data and develop recommendations.

• Strong conflict resolution and decision‑making skills.

• Ability to effectively manage multiple assignments simultaneously.

• Ability to adapt to changing operational and client requirements.

• Professional composure under pressure and during emergency situations.

• Ability to interact effectively with diverse employees, clients, and stakeholders.

Why Join Securitas

When you join Securitas, you become part of a global organization committed to your success. We offer:

• Competitive pay.

• Weekly pay.

• Comprehensive benefits for eligible employees.

• Paid training and professional development.

• Career advancement opportunities.

• Employee recognition programs.

• Supportive and inclusive work environment.

• Opportunity to work for the world's leading protective services company.

Compensation Information

Pay Range: $65,000 - $70,000 Annually

Actual compensation is determined by factors including experience, qualifications, work location, applicable laws, and business needs.

Eligible employees may also receive benefits including:

• Medical, dental, and vision insurance.

• Life and disability insurance.

• Paid time off.

• 401(k) or retirement savings plan.

• Employee assistance program.

• Additional voluntary benefits, where applicable.

District Account Manager / Securitas Security / Dallas, TX / TXDPS License # B01835

Make an Impact at Securitas USA

Securitas USA employees come from all walks of life, bringing a variety of skills, experiences, and perspectives. United by a shared purpose, we help make the world a safer place. We provide security services to meet the unique needs of our clients to help safeguard their people and assets.

At Securitas USA, our core values are the foundation of everything we do. Represented by the three red dots in our logo, Integrity, Vigilance, and Helpfulness guide how we serve our clients, support our colleagues, and engage with our communities.

Integrity

We act with honesty, accountability, and professionalism in everything we do, and we foster a culture where transparency, respect, and ethical behavior are expected.

Vigilance

We stay alert, aware, and attentive to our surroundings. Through observing and reporting, our employees help identify potential risks and respond to situations that may impact safety and security.

Helpfulness

We are approachable and service-oriented, whether assisting a client, colleague, or member of the community.

Securitas USA is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.

Reasonable Accommodation: Securitas USA is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Securitas USA will take steps to assure the people with disabilities are provided with reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact [e-mail].