Distribution Technician

Aqua America, Inc.; United States; On-site; USD 30,720 - 51,177; Full time

Job summary

Aqua America, Inc. is seeking a Distribution Technician to support the operation and maintenance of water distribution facilities. Responsibilities include maintaining equipment, operating water distribution systems, and ensuring compliance with safety and regulatory standards.

The ideal candidate will hold a high school diploma, a valid U.S. driver's license, and a Commercial Driver's License within the specified timeframe. The position requires excellent communication and customer service skills, and the pay range is $22.30 – $37.15/hr based on experience.

Qualifications

• Must hold OEPA Class I Distribution License or obtain one within specified time.
• Must hold competent person certification or obtain within specified time.
• Must pass reasonable tests to determine qualifications.

Responsibilities

• Maintains water production facilities and booster stations.
• Operates water distribution systems, including mains and valves.
• Completes service work orders and system documentation.
• Ensures compliance with OEPA and PUCO regulatory requirements.

Skills

Customer service skills

Proficient in computer/tablet applications

Excellent verbal and written communication

Ability to work under pressure

Ability to multi-task

Education

High school diploma or GED equivalent

Valid U.S. driver's license

Valid Commercial Driver's License (CDL-A)

Job description

Distribution Technician

The Distribution Technician performs a variety of activities to support the operation, maintenance, repair and construction of water distribution facilities. These duties include all work, in compliance with Company and regulatory requirements, associated with service of distribution system piping, hydrants, valves, customer services, booster stations, and all other components related to a distribution system.

ESSENTIAL DUTIES

• Maintains equipment at the assigned water production facilities and booster stations.
• Operates and maintains water distribution systems including water mains, valves, hydrants, service lines, etc.
• Completes service work orders, updates and maintains appropriate system documentation of activities using company technology and closes work orders in the work order management system in accordance with department policies and procedures.
• Ensures daily work complies with OEPA and PUCO regulatory requirements for operations.
• Ensures that daily work complies with established company safety policies.
• Operates and performs maintenance on all equipment and vehicles used in the maintenance of the water system.
• Reads and interprets maps, drawings and schematics to include GIS data.
• Performs field service representative and meter reading work as assigned.
• Interacts with internal employees and external customers regularly.
• Communicates via email and text as needed to keep clients and management informed of work status.
• All other duties as assigned.

QUALIFICATIONS

• A high school diploma or GED equivalent.
• A valid U.S. driver’s license.
• A valid Commercial Driver’s License (CDL-A) or must acquire one within the time frame specified in the bargaining unit agreement.
• Hold OEPA Class I Distribution License or obtain one within the time frame specified in Bargaining Unit agreement.
• Hold competent person certification per Bargaining Unit agreement or obtain within specified time period.
• Company may require the employee to pass reasonable tests—oral, written or practical—to determine his/her qualifications.

KNOWLEDGE, SKILLS AND ABILITIES

• Must be proficient at using computer/tablet Windows based applications.
• Excellent written and verbal communications skills; communicate effectively (clearly, concisely and professionally) with internal customers.
• Strong customer service skills.
• Ability to work well under pressure.
• Ability to work on multiple projects simultaneously and adapt to changing priorities in a fast‑paced environment.
• A team player able to work effectively in a team fostering multi-tasking environment.

WORKING CONDITIONS/PHYSICAL DEMANDS

May be subject to extreme temperatures, noise, wet and/or humid conditions, mechanical, electrical, gas exposure hazards, fumes, dusts, mists, gases and/or poor ventilation atmospheric conditions. Ability to lift and carry up to 100 pounds. Working conditions may include travel to work sites of Essential Utilities and/or other constituents (if applicable). Must be available to be on call nights and on weekends to adequately staff a 24 hour/7-day operation. Overtime required.

PAY RANGE

$22.30 - $37.15/hr dependent upon experience and licensure.

EEO STATEMENT

Aqua, an Essential Utilities company, is an Equal Opportunity / Affimative Action employer. Equal employment opportunity is provided to all employees and applicants for employment without regard to the following legally protected characteristics: race, color, religion, sex, national origin, age, pregnancy (including childbirth and related medical conditions, including medical conditions related to lactation), physical or mental disability, covered‑veteran status, genetic information (including testing and characteristics), sexual orientation, gender identity or expression or any other characteristic protected by applicable local, state or federal law.

Aqua is committed to providing reasonable accommodation to individuals with disabilities. If you have a condition that may prevent you from applying for a job online or need to request an accommodation during the interview process, please call (1-877-271-9012).