Distribution Technician

Aqua, Inc.; Marion (OH); On-site; USD 42,000 - 56,000; Full time

Job summary

Aqua, Inc. in Marion, OH is hiring a Distribution Technician to support operation, maintenance, repair and construction of water distribution facilities. Duties include service of piping, hydrants, valves, customer services, booster stations, and related components in compliance with regulatory requirements.

You will read maps, perform meter reading, and communicate with customers and management. A high school diploma or GED is required; CDL-A preferred or obtainable; OEPA Class I license or

Qualifications

• High school diploma or GED required.
• Excellent written and verbal communications skills.
• Strong customer service and teamwork abilities.
• Proficient with Windows-based applications.
• Ability to work under pressure and manage multiple tasks.

Responsibilities

• Maintains equipment at water production facilities and booster stations.
• Operates and maintains water distribution systems including mains, valves and hydrants.
• Completes service work orders and updates system documentation.
• Ensures compliance with OEPA and PUCO regulations and company safety policies.
• Reads maps/schematics and performs meter reading when assigned.
• Communicates status to clients and management via email/text.
• Works on-call nights and weekends as part of a 24/7 operation.

Skills

Windows proficiency

Written/verbal communications

Customer service

Under pressure

Multi-tasking

Team player

Education

High school diploma or GED

Tools

GIS maps

Job description

The Distribution Technician performs a variety of activities to support the operation, maintenance, repair and construction of water distribution facilities. These duties include all work, in compliance with Company and regulatory requirements, associated with service of distribution system piping, hydrants, valves, customer services, booster stations, and all other components related to a distribution system.

ESSENTIAL DUTIES

• Maintains equipment at the assigned water production facilities and booster stations.
• Operates and maintains water distribution systems including water mains, valves, hydrants, service lines, etc.
• Completes service work orders, updates and maintains appropriate system documentation of activities using company technology and closes work orders in the work order management system in accordance with department policies and procedures.
• Ensures daily work complies with OEPA and PUCO regulatory requirements for operations. Ensures that daily work complies with established company safety policies.
• Operates and performs maintenance on all equipment and vehicles used in the maintenance of the water system.
• Reads and interprets maps, drawings and schematics to include GIS data.
• Performs field service representative and meter reading work as assigned.
• Interacts with internal employees and external customers regularly. Communicates via email and text as needed to keep clients and management informed of work status.
• All other duties as assigned.

QUALIFICATIONS

• A high school diploma or GED equivalent.
• A valid U.S. driver’s license.
• A valid Commercial Driver’s License (CDL‑A) preferred or must acquire one within the time frame specified in the bargaining unit agreement.
• Hold OEPA Class I Distribution License or obtain one within the time frame specified in Bargaining Unit agreement.
• Hold competent person certification per Bargaining Unit agreement or obtain within specified time period.
• Company may require the employee to pass reasonable tests—oral, written or practical—to determine his/her qualifications.

KNOWLEDGE, SKILLS AND ABILITIES

• Must be proficient at using computer/tablet Windows based applications.
• Excellent written and verbal communications skills; communicate effectively (clearly, concisely and professionally) with internal customers.
• Strong customer service skills.
• Ability to work well under pressure.
• Ability to work on multiple projects simultaneously and adapt to changing priorities in a fast‑paced environment.
• A team player able to work effectively in a team fostered multi‑tasking environment.

WORKING CONDITIONS/PHYSICAL DEMANDS

• May be subject to extreme temperatures, noise, wet and/or humid conditions, mechanical, electrical, gas exposure hazards, fumes, dusts, mists, gases and/or poor ventilation atmospheric conditions.
• Ability to lift and carry up to 100 pounds.
• Working conditions may include travel to work sites of Essential Utilities and/or other constituents (if applicable).
• Must be available to be on call nights and on weekends to adequately staff a 24 hour/7‑day operation.
• Overtime required.

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Aqua, an Essential Utilities company is an Equal Opportunity / Affirmative Action employer. Equal employment opportunity is provided to all employees and applicants for employment without regard to the following legally protected characteristics: race, color, religion, sex, national origin, age, pregnancy (including childbirth and related medical conditions, including medical conditions related to lactation), physical or mental disability, covered‑veteran status, genetic information (including testing and characteristics), sexual orientation, gender identity or expression or any other characteristic protected by applicable local, state or federal law.
Aqua is committed to providing reasonable accommodation to individuals with disabilities. If you have a condition that may prevent you from applying for a job online or need to request an accommodation during the interview process, please call (1‑877‑271‑9012).
To maintain the integrity of the recruitment process and to avoid real or perceived conflicts of interest due to employment and/or assignment of family members and personal referrals, specific guidelines apply to the hiring and assignment of these individuals including, but not limited to:

• Family members cannot result in a supervisor/subordinate reporting relationship.
• Family members cannot work in the same department.