Distribution Supervisor - Ft. Worth, TX

Callaway Golf Sales Company; United States; On-site; USD 55,000 - 90,000; Full time

Job summary

Callaway Golf Sales Company in the United States seeks a Warehouse Supervisor to balance skilled labor across receiving, warehousing, and shipping while driving safety and continuous improvement. You will lead team leads and material handlers, coordinate dock activities, and ensure accurate, on-time fulfillment.

Collaborating with Planning, Customer Service, Finance, and Quality, you will optimize cost, service, and quality while promoting a culture of safety and accountability within a

Qualifications

• Minimum high school diploma or equivalent; technical training or associate degree preferred.
• 2+ years supervisory experience in warehouse operations.
• Experience with international shipments desirable.
• Bilingual English/Spanish communication skills beneficial.

Responsibilities

• Balance daily/weekly skilled labor across warehouse, receiving and shipping activities.
• Oversee team leads and material handlers to meet departmental and site performance objectives.
• Communicate department goals and provide resources to meet or exceed them.
• Coordinate dock activities, quality audits, and cycle-count programs.
• Ensure orders are processed accurately and on time; drive lean and Six Sigma improvements.

Skills

Leadership

Communication

Project Management

Attention to detail

Analytical skills

Six Sigma

Bilingual English/Spanish

Team coordination

Education

High school diploma or equivalent

2-year degree or technical training

Tools

SAP

WMS

Job description

Roles and Responsibilities

• Provide daily/weekly balancing of skilled labor across the warehouse, receiving and shipping activities.
• Oversee team leads and material handlers to achieve departmental and site performance objectives, including cost, service and quality.
• Communicate department goals to personnel and provide resources and motivation to meet or exceed those goals.
• Communicate issues to the Distribution Manager and other supervisors to ensure seamless operation and transfer of information.
• Interact with management and cross‑functional employees to resolve issues affecting operations.
• Interact with Planning/Buyers, Traffic, Order Management, Customer Service, Accounting, Production and other departments, passing important information to department and key personnel.
• Ensure key processes are successful by providing for the orderly and accurate receipt of all inbound deliveries and shipments.
• Ensure timely delivery of materials to storage and other organizational functions.
• Facilitate and support the setup and execution of replenishment activities.
• Supervise the picking, packing and shipping of all domestic and international shipments.
• Ensure all orders are processed accurately and on time.
• Deliver value‑added services in accordance with customer requirements.
• Coordinate and schedule all dock activities, including quality audits on shipments.
• Coordinate and conduct cycle‑count programs, including variance research, root‑cause analysis and reconciliation.
• Ensure customer returns are processed within the company‑communicated timeframe.
• Ensure the return of rejected material to vendors for credit and the destruction and/or recycling of scrap and obsolescence material.
• Drive the Safety Program by ensuring consistent safety and process training of all material handlers.
• Provide documentation and tracking of all training in assigned areas.
• Conduct and document effective safety meetings at required intervals.
• Work with Environmental & Safety and maintenance departments to provide a safe work environment and optimize industrial moving equipment.
• Provide guidance to workers to adopt safety practices.
• Develop personnel skills and capabilities by reviewing and assessing each employee’s skill set in relation to job requirements.
• Conduct timely performance reviews and assist in the management of individual development plans.
• Administer disciplinary action as needed.
• Mentor and coach lead staff in supervising and directing employees.
• Track employee attendance and approve timesheets according to company policy.
• Drive continuous improvement by using lean and six‑sigma techniques to achieve year‑over‑year improvements in cost, service and quality.
• Assist the Distribution Manager and Sr. Industrial Engineer to develop a culture of continuous improvement in staff and team.
• Work with team leads, material handlers and other site and functional personnel to ensure continuous improvement objectives are achieved.
• Coordinate and oversee the planning of improvements of material processes.
• Take a leading role in evaluating results and communicate the results to relevant personnel.

Technical Competencies

• General
  • Attention to detail and the ability to fulfill responsibilities with minimal supervision.
  • Independent work and sound judgment in decision making.
  • Strong analytical skills, including Six Sigma problem‑solving.
• Leadership
  • Strong interpersonal skills and ability to direct others towards departmental goals.
• Communication
  • Excellent verbal and written communication skills, fluent in English and Spanish.
• Project Management
  • Skilled in managing multiple projects and responsibilities in a fast‑paced environment.
  • Ability to develop and implement new procedures and policies to simplify and improve operations.
• Systems and Tools
  • Proficient in MS Word, Excel; SAP experience helpful.
  • Experience using a computer‑based warehouse management system (WMS); SAP WMS a plus.

Education and Experience

• High school diploma or equivalent, or a 2‑year degree or technical training (preferred).
• Minimum 2 years of warehouse experience in a supervisory role.
• Experience with a recognized international company preferred.

Physical Requirements / Work Environment

• Office workstation with extensive use of computer, calculator, copier, fax and related equipment.
• Must pass forklift certification exam.
• May be required to lift up to 60 lbs.
• Standing on feet 80‑90% of the time; working at a computer about 10‑20% of the time.
• Constant activity while at work; frequently work in high‑noise areas that require hearing protection.
• Regularly work with or around chemicals; on multi‑level floors; occasionally in confined spaces; occasionally in a non‑climate‑controlled environment.

DE&I and EEOC

We are committed to building and maintaining a workplace that celebrates the diversity of our associates, supporting them to bring their authentic selves to work every day.