Distribution Supervisor

New Balance; Lebanon (TN); On-site; USD 72,000 - 114,000; Full time

Benefits offered by this job

40% Employee discount on New Balance

401k Retirement: 100% match up to 5%

Tuition Reimbursement

Lifestyle Benefit program

Other discounts: Travel, Entertainment

Job summary

New Balance’s Lebanon, TN distribution operation is seeking a capable supervisor to manage day-to-day activities and drive safety, quality, and cost targets.

You will lead a team, coordinate workloads, and ensure timely order processing while applying standard work and Lean principles. The role requires strong leadership and English fluency to support a diverse workforce.

Qualifications

• High School Diploma or equivalent; 3–5 years leading distribution teams preferred.
• Strong knowledge of distribution processes, WMS, safety standards, Lean basics.
• Bilingual Spanish preferred; fluent English required; good communication.

Responsibilities

• Supervise assigned area associates and monitor workloads.
• Develop and maintain organization through training and motivation.
• Set process standards and measure weekly performance.
• Manage WMS functions and safety programs.
• Report DC metrics and drive continuous improvement.
• Interview, hire and terminate in coordination with HR.
• Train, support, and remove barriers for team goals.
• Perform duties of Distribution Associates when needed.

Skills

Leadership

Safety compliance

Team management

English fluency

Lean principles

Problem solving

Planning & organizing

Education

High School Diploma or equivalent

Tools

WMS (Manhattan a plus)

RF scanner

Microsoft Office (Word, Excel)

Job description

Who We Are:

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

Who We Are:

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

Great Leadership Opportunity!

New Balance’s Distribution Facility in Lebanon, TN leverages state of the art automation utilizing Goods to Person (GTP) shuttle system.

Work Hours:

Monday - Friday 8:00 a.m. - 5:00 p.m., occasional weekends

• Robust benefit offering to fit various lifestyles and life stages.
• 40% Employee discount on New Balance (In-store and online).
• Lifestyle Benefit program - reimbursement for eligible wellness and lifestyle activities.
• 401k Retirement: 100% match up to 5% of contributions and 100% vested
• Tuition Reimbursement.
• Additional Discounts: Cellular phones, Travel, Entertainment, Consumer Goods and much more!

JOB MISSION:

Responsible for the day-to-day operations of the assigned team to achieve safety, quality, delivery, and cost goals while modeling the values and leadership competencies of New Balance.

MAJOR ACCOUNTABILITIES:

• Supervise the efforts of assigned area associates to process work accurately and timely.Assign and monitor workloads.
• Develop and maintain an effective organization through selection, training, development, and motivation of assigned associates.
• Set standards for processes. Measure and report on work function standards weekly.
• Manage WMS functions.
• Ensure that safety, productivity, and continuous improvement programs are established and followed.
• Maintain and distribute reports on DC metrics
• Manage process improvement projects. Review project proposal or plan to determine the time frame and procedures needed for accomplishing the project, including the requested resources and limitations to completing the project as planned.
• Interview, hire and terminate in coordination with Human Resources and according to company policies.
• Train, assist and remove barriers that may block associates from reaching the company goals.Interact and coordinate activities with other groups within the company.
• Track employee hours, discipline, and time off via Workday and TeamSense.
• Perform duties of Distribution Associates, as required.
• Other duties as assigned.

Requirements For Success

• High School Diploma or equivalent and 3-5 years related distribution experience in a leadership position, preferred.
• Strongly demonstrated knowledge of commonly used concepts, practices, and procedures within the distribution process, including WMS (Manhattan a plus).
• Demonstrated ability to read, write and speak English fluently (Spanish bilingual preferred); ability to match numbers/letters.
• Strong verbal and written skills utilizing appropriate demeanor, proper grammar/spelling, and respectful tone to communicate clearly and effectively; professional phone demeanor.
• Intermediate computer skills in Microsoft Office (Word and Excel), WMS and email.
• Ability to manage, motivate, problem solve and communicate in a team-oriented environment.
• Strong planning, organizational, communication and interpersonal skills; detail oriented.
• Ability to handle multiple priorities is essential.
• Proven track record of stability and dependability in the workplace.
• Understanding of Lean Principles – lean processes, 6S, standard work and process audits is a plus.
• Sit/stand and work on a computer for long periods of time.
• On distribution floor:
• Able to operate lift equipment up to a height of 40 feet, as assigned.
• Ability to use RF scanner or WMS workstation.
• Manual Dexterity: Must demonstrate full and functional range of motion in the fingers, hands, wrists, elbows and shoulders, including the ability to perform sustained extension and repetitive upper extremity movements as required by job duties.
• Lifting & Carrying: Able to lift and carry up to 50 lbs. on a regular basis.
• Pushing & Pulling: Able to push and pull up to 75 lbs. safely and repeatedly.
• Mobility & Endurance: Able to stand and walk on concrete surfaces for 8+ hours per day, with regular bending, reaching, twisting, crouching, and other dynamic movements.
• Climbing: Able to climb ladders up to 12 feet, where applicable.
• Stair Navigation & Elevated Work: Able to go up and down stairs and work at elevated heights, including on a mezzanine level up to 20 feet, where applicable.

Nashville, TN Distribution Center Only Pay Range: $71,900.00 - $92,800.00 - $113,700.00 Annual (actual base pay varying based upon, but not limited to, relevant experience, time in role, internal equity, geographic location, and more.)

Regular Associate Benefits

Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks – opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs – that encourage our associates to grow personally as they develop professionally. You’ll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword – it’s part of our culture.

Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.

Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.

Equal Opportunity Employer

New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.