Distribution Supervisor

New Balance Athletics, Inc.; Lawrence (MA); On-site; USD 77,000 - 122,000; Full time

Benefits offered by this job

Medical insurance options

Dental, vision, life insurance

401K

Job summary

New Balance Athletics, Inc. is seeking a Day shift Leader to direct distribution center operations in Lawrence, MA. You will oversee daily team performance, safety, quality, and cost goals while modeling company leadership values.

This role emphasizes people development, process standardization, and warehouse metrics. The position requires 3–5 years in a leadership distribution role, proficiency with WMS (Manhattan a plus), and strong communication skills.

Qualifications

• High School Diploma or equivalent with 3–5 years in a leadership distribution role.
• Knowledge of distribution processes and WMS; Manhattan a plus.
• Fluent in English; Spanish bilingual preferred.
• Strong verbal and written communication; professional demeanor.
• MS Office; experience with WMS and email.

Responsibilities

• Supervise assigned area associates and assign workloads.
• Develop and maintain an effective organization through training and development.
• Set standards for processes and report weekly.
• Manage WMS functions.
• Ensure safety, productivity, and continuous improvement programs.
• Maintain and distribute DC metrics reports.
• Manage process improvement projects with resources and timeframes.
• Interview, hire, and terminate in coordination with HR.
• Train and remove barriers for achieving goals; coordinate with other groups.
• Track hours, discipline, and time off via Workday and TeamSense.
• Perform duties of Distribution Associates as required.
• Other duties as assigned.

Skills

Leadership

WMS (Manhattan)

Lean principles

Communication

MS Office

RF scanner

Team motivation

Education

High School Diploma

Tools

WMS

RF scanner

Job description

Who We Are:

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

Day shift - Leader Opportunity!

JOB MISSION:

Responsible for the day-to-day operations of the assigned team to achieve safety, quality, delivery, and cost goals while modeling the values and leadership competencies of New Balance.

MAJOR ACCOUNTABILITIES:

• Supervise the efforts of assigned area associates to process work accurately and timely.Assign and monitor workloads.

• Develop and maintain an effective organization through selection, training, development, and motivation of assigned associates.

• Set standards for processes. Measure and report on work function standards weekly.

• Manage WMS functions.

• Ensure that safety, productivity, and continuous improvement programs are established and followed.

• Maintain and distribute reports on DC metrics

• Manage process improvement projects. Review project proposal or plan to determine the time frame and procedures needed for accomplishing the project, including the requested resources and limitations to completing the project as planned.

• Interview, hire and terminate in coordination with Human Resources and according to company policies.

• Train, assist and remove barriers that may block associates from reaching the company goals.Interact and coordinate activities with other groups within the company.

• Track employee hours, discipline, and time off via Workday and TeamSense.

• Perform duties of Distribution Associates, as required.

• Other duties as assigned.

REQUIREMENTS FOR SUCCESS

• High School Diploma or equivalent and 3-5 years related distribution experience in a leadership position, preferred.

• Strongly demonstrated knowledge of commonly used concepts, practices, and procedures within the distribution process, including WMS (Manhattan a plus).

• Demonstrated ability to read, write and speak English fluently (Spanish bilingual preferred); ability to match numbers/letters.

• Strong verbal and written skills utilizing appropriate demeanor, proper grammar/spelling, and respectful tone to communicate clearly and effectively; professional phone demeanor.

• Intermediate computer skills in Microsoft Office (Word and Excel), WMS and email.

• Ability to manage, motivate, problem solve and communicate in a team-oriented environment.

• Strong planning, organizational, communication and interpersonal skills; detail oriented.

• Ability to handle multiple priorities is essential.

• Proven track record of stability and dependability in the workplace.

• Understanding of Lean Principles - lean processes, 6S, standard work and process audits is a plus.

• Sit/stand and work on a computer for long periods of time.

• On distribution floor:

• Able to operate lift equipment up to a height of 40 feet, as assigned.

• Ability to use RF scanner or WMS workstation.

• Must demonstrate full and functional range of motion in the fingers, hands, wrists, elbows and shoulders, including the ability to perform sustained extension and repetitive upper extremity movements as required by job duties.

• Able to lift and carry up to 50 lbs. on a regular basis.

• Able to push and pull up to 75 lbs. safely and repeatedly.

• Able to stand and walk on concrete surfaces for 8+ hours per day, with regular bending, reaching, twisting, crouching, and other dynamic movements.

• Able to climb ladders up to 12 feet, where applicable.

• Able to go up and down stairs and work at elevated heights, including on a mezzanine level up to 20 feet, where applicable.

Lawrence, MA Distribution Center Only Pay Range: $76,900.00 - $99,300.00 - $121,600.00 Annual (actual base pay varying based upon, but not limited to, relevant experience, time in role, internal equity, geographic location, and more.)

Regular Associate Benefits

Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks - opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs - that encourage our associates to grow personally as they develop professionally. You'll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword - it's part of our culture.

Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.

Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.

Equal Opportunity Employer

New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.