Distribution Scheduler

Berger Allied; Ohio; Hybrid; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive Pay

Medical, Dental & Vision Benefits

Paid Time Off

401K

Employee Discounts with Verizon,Sketch

Employee Discounts with Verizon, Skech

Job summary

Berger Transfer & Storage, Inc. in Cleveland, Ohio, seeks a Distribution Scheduler to coordinate in-home white glove deliveries of new furniture using routing software.

You will work with warehouse crews to ensure items are ready and scheduled deliveries with customers. Candidates should have a High School Diploma, strong customer service skills, and proficiency in Microsoft Office; two years of experience preferred.

Qualifications

• High School Diploma or Equivalent (required).
• College degree (preferred).
• Minimum of two years of customer service experience (required).
• Strong customer service and interpersonal skills.
• Strong evaluation skills with high accuracy and attention to detail.
• Good verbal and written communication skills.
• Ability to calculate currency conversions and weight/volume calculations.
• Familiarity with the Microsoft Office Suite.

Responsibilities

• Use delivery software to create daily routes for drivers.
• Work with warehouse crews to determine that all items for deliveries are present prior to scheduling delivery.
• Track items to be returned to vendor and work with the account to schedule return trucks.
• Assist in receiving trucks and verifying everything matches the manifest.
• Calling clients to inform them of delivery date and time.
• Other duties as assigned by management.

Skills

Customer service

Interpersonal skills

Attention to detail

Verbal communication

Written communication

Microsoft Office

Education

High School Diploma or Equivalent

College degree

Tools

Microsoft Office

Job description

Description

Berger Moving & Storage is growing and that means exciting new career opportunities! Join an iconic family of companies known for our strong culture, exceptional team camaraderie, and commitment to professional growth and development.

As a testament to our people and performance, Berger was recently named Allied Van Lines' 2025 Agent of the Year and earned the American Trucking Associations' 2026 Moving & Storage Agent of the Year - Service Excellence Award. These honors reflect the dedication of our team and our unwavering focus on delivering outstanding customer experiences.

At Berger, our success starts with our people. We are committed to hiring individuals who take pride in their work and are driven to exceed the expectations of our customers and partners. Our ideal candidate connects with our mission - "to help every customer have a positive, memorable experience" and embodies our core values: "being open, honest, and fair...whatever we do, we do it right and we do it together".

Berger Moving & Storage is a leading provider of relocation, distribution, and warehousing services. Founded in 1910, Berger has proudly served individuals and businesses for over 110 years. Today, we are one of the largest agents for Allied Van Lines, with a nationwide network of 18 locations across the United States.

At Berger, our top priority is having employees who can live up to the demanding expectations of our customers and markets. We believe our employees, who bring their hard work and dedication each and every day, are the source of our strength and success. Our ideal candidate will have an immediate connection to Berger's Mission Statement of helping every customer to have a positive, memorable experience, as well as embodying our vision and values. Candidates who connect through positive and respectful interactions, and strive to be open, honest, and fair will be at the top of our list.

Berger Transfer & Storage is seeking a DISTRIBUTION SCHEDULER to join our team in Cleveland, Ohio! Our Distribution Scheduler is responsible for routing in-home white glove deliveries of new furniture. This individual will be working with our routing software to create daily routes for drivers. Other responsibilities include working with the local furniture store and customers to schedule deliveries and resolve any delivery issues. This role will work with warehouse crews to determine that all items for the deliveries are at our warehouse and ready for delivery prior to scheduling.

Responsibilities for our Distribution Schedulers include but are not limited to:

• Use delivery software to create daily routes for drivers;
• Work with warehouse crews to determine that all items for deliveries are present prior to scheduling delivery;
• Track items to be returned to vendor and work with the account to schedule return trucks;
• Assist in receiving trucks and verifying everything matches the manifest;
• Calling clients to inform them of delivery date and time;
• Other duties as assigned by management.

The successful candidate for this position will share the following knowledge, skills, and abilities:

• High School Diploma or Equivalent (required);
• College degree (preferred);
• Minimum of two years of customer service experience (required);
• Strong customer service and interpersonal skills;
• Strong evaluation skills with high accuracy and attention to detail;
• Good verbal and written communication skills;
• Ability to calculate currency conversions and weight/volume calculations;
• Familiarity with the Microsoft Office Suite.

Along with the opportunity to be an agent of change and make your own mark at a great

company with a unique culture, we can we offer you:

• Competitive Pay;
• Medical, Dental & Vision Benefits;
• Paid Time Off (accruing your very first day!);
• 401K;
• Employee Discounts with Verizon, Sketchers and more!

Berger Transfer & Storage, Inc. is an affirmative action/equal opportunity employer that welcomes diversity in the workplace. All applicants will receive consideration for employment regardless of their race, colour, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance