Distribution Operations Manager - Cincinnati

Shaw Industries

Hamilton (OH)

On-site

USD 85,000 - 120,000

Full time

11 days ago

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Benefits offered by this job

Health Insurance

401(k) Retirement Savings Plan

Dental Insurance

Vision Insurance

Paid Time Off

Life Insurance at work

Job summary

Shaw Industries in Fairfield, OH, is seeking a Distribution Operations Manager to lead the Regional Distribution Center. You will guide a team of ~28 associates across two shifts, coordinating receiving, warehousing, shipping and delivery of flooring products throughout OH, IN, KY, and WV.

This role emphasizes safety, cost efficiency, and customer experience, with accountability to drive continuous improvement and collaborate with Sales and Customer Service.

Qualifications

Bachelor's degree or higher with logistics experience as stated.
Ability to coach and develop leadership teams to improve performance.
Experience managing hourly associates and coordinating cross-functional teams.

Responsibilities

Oversee RDC performance including safety, customer experience, engagement, and costs.
Provide clear direction to associates across all shifts.
Collaborate with Sales and Customer Service to resolve customer issues.
Report facility performance to Director of Regional Operations and identify improvement opportunities.
Maintain safe working environment and compliance with DOT regulations.
Motivate and empower teams to meet facility goals and drive process improvements.
Negotiate freight rates and expand Shaw Truck market presence.
Optimize transportation equipment and personnel for timely deliveries.

Skills

Leadership

Operations management

Cross-functional collaboration

Communication

Organizational skills

Travel willingness

Coaching & development

DOT compliance

Problem solving

Process improvement

Team performance

Education

Bachelor's degree in logistics or related field

Associate degree + 3+ years logistics experience

HS/GED + 5-7 years logistics management

Job description

Job Title

Distribution Operations Manager - Cincinnati

Position Overview

Shaw Industries Group, Inc. is a leader in flooring and other surface solutions designed for residential housing, commercial spaces and outdoor environments. Leveraging strengths in design, innovation and operational excellence, the company takes a people-centered, customer-focused, and growth-minded approach to meet diverse market needs. It creates differentiated customer experiences through its expansive portfolio of brands: Anderson Tuftex, COREtec, Shaw Floors, Patcraft, Philadelphia Commercial, Shaw Contract, Shaw Sports Turf, Shawgrass, Southwest Greens, Watershed Geo and more. Headquartered in Dalton, Georgia, Shaw is a wholly owned subsidiary of Berkshire Hathaway, Inc. with more than $6 billion in annual sales and 18,000 associates worldwide. Lead with purpose in a dynamic logistics environment! Shaw Industries is seeking a Regional Operations Manager to oversee the daily operations of its Regional Distribution Service Center in Fairfield, OH. This leadership role is responsible for guiding a team of ~28 associates — including drivers, and warehouse associates —across two shifts. The facility supports key logistics functions such as receiving, processing, shipping, storing, and delivering flooring products throughout Ohio, Indiana, Kentucky, and West Virginia. This is a strategic opportunity to drive operational excellence within a fast-paced, customer-focused distribution network.

Responsibilities

Oversee the overall performance of the Regional Distribution Center (RDC), ensuring excellence in safety, customer experience, associate engagement, and cost efficiency.
Provide clear, consistent direction to associates across all shifts, removing operational barriers and promoting effective daily execution.
Drive accountability by working directly with your team to reinforce performance expectations, provide coaching, and support their ongoing growth and engagement.
Collaborate daily with Sales and Customer Service teams to resolve customer exceptions and uphold Shaw’s high standards for service delivery.
Communicate regularly with Director of Regional Operations to report on facility performance and identify opportunities for continuous improvement.
Maintain a safe working environment for all associates, ensuring compliance with DOT regulations and company safety protocols.
Motivate and empower associates to meet facility goals, implementing process improvements and fostering a culture of ownership and initiative.
Expand market presence for Shaw Truck by negotiating freight rates and securing new business, while ensuring customer needs are met consistently.
Optimize the use of transportation equipment and personnel to ensure timely and efficient delivery and pick-up services.

Qualifications

Bachelor's degree and 1+ year of logistics experience; or associate degree and 3+ years of logistics experience or High School Diploma/GED & 5-7 years of logistics management/supervisor experience.
Capability and aspiration to progress within the organization.
Experience working with hourly associates, with a demonstrated ability to guide teams toward shared operational goals.
Proven ability to coach and develop leadership teams to improve performance and operational efficiency.
Commitment to maintaining high standards and driving continuous improvement across all areas of responsibility.
Ability to collaborate effectively with cross-functional teams, including Sales and Customer Service, to meet customer expectations.
Hands-on experience managing operational processes and resolving challenges in a fast-paced environment.
Leadership experience within large and diverse organizational structures.
Strong communication skills, both written and verbal, for effective interaction across teams and with external partners.
Excellent organizational skills and attention to detail in managing complex workflows.
Willingness and ability to travel to regional warehouse locations as needed.
Demonstrated initiative and focus on achieving results.
Knowledge of Department of Transportation (DOT) compliance and transportation regulations preferred.

Required Competencies