Distribution Operations Lead — Night Shift

Hagadone Media Group; Moses Lake (WA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Professional development

Job summary

Hagadone Media Group is seeking a District Coordinator to oversee Columbia Basin Herald distribution in Moses Lake, WA. You will manage independent contractors, handle customer concerns, and drive timely, accurate newspaper delivery while maintaining high satisfaction.

The role requires strong communication, attention to detail, and the ability to work in a fast-paced team environment, including early morning shifts and weekend coverage.

Qualifications

• High school diploma or equivalent preferred.
• Strong customer service and communication skills.
• Basic proficiency in Microsoft Office, including Word and Excel.
• Ability to work scheduled shifts, including Sundays, Wednesdays, and three additional weekdays.
• Reliable transportation, valid Idaho driver’s license, and proof of insurance required.
• Ability to work night shifts.

Responsibilities

• Coordinate independent contractors to ensure efficient newspaper delivery.
• Respond to and resolve customer service issues in a timely and professional manner.
• Support carriers in learning and navigating delivery routes.
• Monitor delivery performance to ensure subscriber satisfaction standards are met.
• Assist in the distribution of newspapers to designated carrier drop locations.
• Deliver newspapers directly to subscribers using the company van or a personal vehicle with mileage submitted for reimbursement.
• Collaborate with team members and independent contractors to ensure smooth daily circulation operations.

Skills

Customer service

Communication

Night shifts

Driver's license

Team coordination

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office (Word, Excel)

Job description

Hagadone Media Group is seeking a District Coordinator to oversee Columbia Basin Herald distribution in Moses Lake, WA. You will manage independent contractors, handle customer concerns, and drive timely, accurate newspaper delivery while maintaining high satisfaction.

The role requires strong communication, attention to detail, and the ability to work in a fast-paced team environment, including early morning shifts and weekend coverage.