Distribution Operations Coordinator

Linde; City of Tonawanda (NY); On-site; USD 43,725 - 64,130; Full time

Benefits offered by this job

Health insurance

Dental insurance

401(k) matching

Paid holidays and vacation

Job summary

Linde is seeking a professional for an operational support role in the City of Tonawanda, New York. This position involves supporting planner hiring processes, providing coordination support for logistics activities, and managing departmental documentation.

The ideal candidate should hold an Associate degree and have over three years of relevant experience. A strong proficiency in Microsoft 365 and excellent organizational skills are essential. The role includes a competitive salary range from $43,725 to $64,130 and a comprehensive benefits package.

Qualifications

• 3+ years of experience in administrative, operational support, customer service, or call center roles.
• Strong organizational skills and ability to manage multiple priorities.
• Proficiency with Microsoft 365 tools.

Responsibilities

• Support planner hiring processes, including creating job requisitions.
• Provide operational and administrative support for departmental activities.
• Coordinate activities interfacing with Sales and Customer Service Technicians.

Skills

Organizational skills

Attention to detail

Effective communication

Customer service experience

Ability to manage multiple priorities

Proficiency with Microsoft 365

Experience in distribution or logistics

Experience with conversational AI tools

Education

Associate degree or equivalent

Job description

Responsibilities

• You will support planner hiring processes, including creating job requisitions, processing resumes, and coordinating interviews
• You shall provide operational and administrative support for departmental activities, including coordination of services, vendors, and internal processes
• In this role you will initiate, create, and track work orders and purchase orders in accordance with company policies and controls
• Additionally, support training compliance administration, tracking, and reporting
• Take responsibility for coordinating department technology needs including laptop inventory, device setup, system access, and equipment availability
• Furthermore, maintain department documentation, contact lists, and operational records
• You will provide coordination support for cross-border logistics activities, including interaction with external partners as needed
• You will handle inbound customer and driver calls; perform outbound customer outreach to confirm orders and resolve issues as needed
• You shall coordinate activities by interfacing with Sales, Customer Service Technicians, Drivers, Accounting, and other internal teams
• Additionally, you will support customer onboarding activities, including Linde Express portal registrations and system updates
• Furthermore, you will assist with distribution and customer care month end closing activities

Qualifications

• You will hold an Associate degree or equivalent combination of education and experience
• You will have more than three (3+) years of experience in administrative, operational support, customer service, or call center roles
• You shall exhibit strong organizational skills and ability to manage multiple priorities
• In addition, you should have strong attention to detail and reliability
• Demonstrate effective communication and interpersonal skills
• You will have proficiency with Microsoft 365 tools (Outlook, Excel, Teams, SharePoint)
• Having prior experience supporting distribution, logistics, or operations environments is a preferred qualification
• Additionally, having experience supporting recruiting or HR coordination
• Prior exposure to cross-border logistics or vendor coordination is a plus
• Having experience with utilizing conversational AI tools such as Copilot or Chat GPT is also a preferred qualification

Benefits

Competitive compensation and an outstanding benefits package. Enjoy access to health, dental, disability, and life insurance, paid holidays and vacation, 401(k) matching, pension benefits, an employee discount program, and opportunities for educational and professional growth.

Pay commensurate with experience. Open to salary range $43,725 - $64,130.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.