Distribution Line Coordinator - Principal

AEP; South Bend (IN); In loco; USD 75.000 - 129.000; Tempo pieno

Descrizione del lavoro

AEP is seeking a Distribution Line Coordinator - Principal to lead training, inspect tools, and coordinate investigations for customer complaints and service issues. The role supports line crews, procurement, and safety programs while aligning with restoration efforts and process improvements.

The candidate will have 5+ years in distribution line work or distribution engineering, and a high school diploma or GED, with a strong focus on safety, equipment testing, reporting, and teamwork across

Competenze

• High School Diploma or GED.
• Minimum of 5 years' experience in distribution line or distribution engineering, or equivalent related experience.

Mansioni

• Investigate damage complaints and prepare reports detailing findings and recommendations.
• Assist with pre-checking jobs, customer contacts, and securing tools and equipment for crews.
• Support training needs and coordinate distribution line training with technical trainers.
• Inspect and test distribution line tools and equipment.
• Promote and enforce safety programs and assist crews on-site.

Conoscenze

Distribution lines

Line training

Investigations

Safety programs

Customer service

Formazione

High school diploma or GED

Descrizione del lavoro

Distribution Line Coordinator - Principal### Distribution Line Coordinator - PrincipalApply: South Bend, IN: Elkhart, IN: Full time: Posted Today: End Date: November 16, 2026 (10 days left to apply): R20562**Job Posting End Date**11-16-2026Please note the job posting will close on the day before the posting end date.**Job Summary**This position is responsible for conducting and coordinating distribution line training, procuring, inspecting and testing tools and equipment, conducting investigations and answering customer complaints.**Job Description****What You'll Do:*** Investigate damage complaints and prepare reports detailing findings and make recommendations to resolve complaints.* The damage complaints may include but not be limited to: service quality, high or low voltage, landscape damage caused by company equipment or personnel, etc.* Assist with pre checking jobs, customer contacts, work with stores, distribution crews and applicable supervision to secure and provide the necessary tools and equipment for the crew personnel.* Support technical training needs when requested and coordinate training with technical trainers if needed. Conduct distribution line training as needed.* Inspect and test distribution line tools and equipment.* Promote and enforce the Company's Accident Prevention, Safety and Health Programs, and assist line crews on jobs as required for work area protection and ground worker assistance.* Support service restoration activities and assume other duties and responsibilities as assigned. *This position is posted at multiple grade levels and offers a range of opportunities for advancement. The minimum qualifications below apply to the coordinator level with increased educational, skill or experience for the Senior - Principal roles.* **What We're Looking For:*** High School Diploma or GED.* Minimum of 5 years' experience in distribution line or distribution engineering, or equivalent related experience, including good working knowledge of distribution operations activities. **What You’ll Get:**In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.**Where Putting the Customer First Powers Everything We Do!** At AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!**Compensation Data****Compensation Grade:**SP20-006**Compensation Range:**$74,551.00 - $128,689.00The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.