Distribution Lead

The Texas Water Company; New Braunfels (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

The Texas Water Company is seeking a Distribution Lead to oversee a team of Distribution Technicians responsible for maintaining, repairing, and installing water distribution assets. You will coordinate schedules, manage resources, and ensure compliance with safety and regulatory standards.

This role acts as a liaison between technicians and leadership, supports administrative tasks, and serves as a key responder to distribution emergencies, including 24/7 on-call incidents.

Qualifications

• Proven leadership and team management experience.
• Strong communication and collaboration abilities.
• Customer service experience and safety awareness.

Responsibilities

• Lead activities of Distribution Technician crew, including scheduling and resource coordination.
• Partner with Superintendent and Supervisor to manage the team.
• Coordinate with leadership to align crew with company goals and values.
• Perform administrative tasks (work orders, maintenance docs, reports).
• Oversee inventory, parts, tools, and budget maintenance.

Skills

Leadership

Communication

Customer Service

Team Collaboration

Physical Ability

Education

High School Diploma or GED

CDL License

Class B Water Distribution License

Job description

The Texas Water Company is actively seeking talented, driven and highly‑productive applicants for the position of Distribution Lead to join our dynamic team. We offer a challenging and rewarding work environment along with a competitive salary and an excellent benefits package.

Position Overview

This role is responsible for overseeing a team of Distribution Technicians in the maintenance, repair, and installation of water distribution system assets. The role ensures smooth daily operations by coordinating schedules, managing resources, and maintaining compliance with safety and regulatory standards. It acts as a liaison between technicians and leadership, supports administrative functions, and is a key responder to distribution emergencies. Strong leadership, communication, and technical proficiencies are essential in enabling operational excellence and delivering key services to customers.

Key Responsibilities

• Lead activities of assigned Distribution Technician crew, including scheduling and coordinating resources to establish and meet company initiatives and goals.
• Partner with the Superintendent and Supervisor to effectively manage the team.
• Liaise between crew and leadership to ensure crew members contribute to company goals and reflect company values.
• Perform administrative tasks to support crew function (e.g., work order creation and closure, operations and maintenance documentation, production reports, and other computer‑based tasks).
• Oversee and coordinate the maintenance and audit programs for inventory parts and tools, including reconciliation of orders, packing slips, and budget maintenance.
• Maintain the distribution system assets, including flushing mains, hydrant maintenance, service box repairs, meter service, and other system upkeep as needed or required.
• Install and maintain assets, including mains, valves, hydrants, services, and meters.
• Collate and coordinate tasks with contractors on an as‑needed basis to ensure compliance.
• Oversee “call before you dig” activities and ensure compliance with the State Department of Health.
• Ensure fleet cleanliness and equipment maintenance.
• Respond independently to all emergency situations and assist other Distribution Technicians with decisions on less routine on‑call issues.
• Respond 24/7 to distribution emergencies, including assembling a team, notifying internal and external emergency contacts, notifying customers, and completing any required paperwork and permits.
• Adhere to and enforce all company safety rules, including the Company Safety Manual, MUTCD, OSHA regulations, and other state, federal, or governing body rules and regulations.

Qualifications

• High School Diploma or GED and/or 5+ years of relevant professional experience with progressively increased levels of responsibility.
• Valid Driver’s License with an acceptable Motor Vehicle Record.
• CDL License obtained within 6 months of employment.
• Class B Water Distribution License.
• Relevant certifications required for the team’s needs or directed by management.
• Subject matter expert in one or more functional areas of water system construction, flushing programs, and hydrant upkeep.
• Strong communication, leadership, and collaboration skills.
• Customer Service Experience.
• Ability to participate in physical activities, including lifting, bending, squatting, reaching, kneeling, climbing, and working in awkward positions, as well as using heavy‑weight tools and materials.

EEO Statement

Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.