Distribution Lead

H2O America; New Braunfels (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

H2O America is seeking a Distribution Lead in New Braunfels, Texas. This role involves overseeing a team of Distribution Technicians, ensuring safe operations, and managing the maintenance and installation of water distribution systems.

The ideal candidate will have a high school diploma, 5+ years of relevant experience, and strong leadership and communication skills. This full-time position offers a competitive salary and a comprehensive benefits package.

Qualifications

• 5+ years of relevant professional experience with progressively increased levels of responsibility.
• Valid Driver’s License with acceptable Motor Vehicle Record.
• CDL License must be obtained within 6 months of employment.
• Strong communication, leadership, and collaboration skills.

Responsibilities

• Oversee a team of Distribution Technicians for maintenance, repair, and installation of water distribution assets.
• Coordinate schedules and manage resources for daily operations.
• Respond 24/7 to distribution emergencies and coordinate communication with stakeholders.

Skills

Leadership

Communication

Customer Service

Technical Proficiency

Education

High School Diploma or GED

Class B Water Distribution License

Tools

Heavy Weight Tools

Job description

Position: Distribution Lead | Requisition ID req1130

Employment Type: Regular Full-Time Employee | Job Openings: 1 | Compensation Range: 0.00 - 0.00 | Compensation Type: Annual Salary

Annual Salary

The Texas Water Company is actively seeking talented, driven, and highly-productive applicants for the position of Distribution Lead to join our dynamic team. We offer a challenging and rewarding work environment along with a competitive salary and an excellent benefits package.

Position Overview

This role is responsible for overseeing a team of Distribution Technicians in the maintenance, repair, and installation of water distribution system assets. This role ensures smooth daily operations by coordinating schedules, managing resources, and maintaining compliance in accordance with safety and regulatory standards. This role acts as a liaison between technicians and leadership, supports administrative functions, and is a key responder to distribution emergencies. Strong leadership, communication, and technical proficiencies are essential in enabling operational excellence and delivering key services to customers.

Key Responsibilities

• Lead activities of assigned Distribution Technician crew, including scheduling and coordinating resources to establish and meet company initiatives and goals.
• Partner with the Superintendent and Supervisor to effectively manage the team.
• Liaise between crew and leadership to ensure crew members effectively contribute to company goals and reflect company values.
• Perform administrative tasks to support crew function (e.g., work order creation and closure, operations and maintenance documentation, production reports, and other computer-based tasks).
• Oversee and coordinate the maintenance and audit programs for inventory parts and tools, including reconciliation of orders, packing slips, and budget maintenance.
• Maintain the distribution system assets, including flushing mains, hydrant maintenance, service box repairs, meter service, and other system upkeep as needed or required.
• Install and maintain assets, including mains, valves, hydrants, services, and meters.
• Collaborate with contractors on an as needed basis to coordinate tasks while ensuring compliance.
• Oversee call-before-you-dig activities and ensure compliance with State Department of Health.
• Ensure fleet cleanliness and equipment maintenance.
• Respond independently to all emergency situations and assist other Distribution Technicians with decisions on less routine on-call issues.
• Respond 24/7 to distribution emergencies, including assembling a team, notifying internal and external emergency contacts, notifying customers, and handling required paperwork and permits.
• Adhere to and enforce all company safety rules, including those in the Company Safety Manual, MUTCD, OSHA regulations and other governing body rules and regulations.

Qualifications

• High School Diploma or GED and/or 5+ years of relevant professional experience with progressively increased levels of responsibility.
• Valid Driver’s License with acceptable Motor Vehicle Record.
• CDL License must be obtained within 6 months of employment.
• Holds valid Class B Water Distribution License.
• Holds relevant certifications required for the team’s need or directed by management.
• Subject matter expert in one or more functional areas of water system construction, flushing programs, and hydrant upkeep.
• Strong communication, leadership, and collaboration skills.
• Customer Service Experience Required.
• Ability to participate in physical activities including lifting, bending, squatting, reaching, kneeling, climbing, and working in awkward positions, as well as using heavy weight tools and materials.
• Performs other duties as required or assigned.

EEO Statement

Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.