Distribution Lead

Timeless; Garfield Heights (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Long Term Disability

AD&D Life Insurance

Critical Illness

Hospital Indemnity

Accident Protection Plan

Company-Provided Basic Life Insurance

10 paid holidays

Sick time after 90 days

Vacation after 1 year

Paid Parental Leave

Performance-Based Bonus

Employee Referral Bonuses

Employee discount on merchandise

Positive Cannabis Culture

Job summary

Timeless is seeking a Distribution Lead to oversee daily operations of Delivery Specialists, ensuring orders are accurate, compliant, and delivered on time. The role requires lifting and moving packages up to 50 lbs and adherence to state regulations.

You will manage vehicle upkeep, schedules, routes, and KPI reporting, while coordinating with dispatch and sales to maximize efficiency and customer satisfaction.

Qualifications

• Must have experience driving large vehicles (3–5 years).
• Proven delivery experience (3–5 years).
• Experience merchandising (3–5 years).
• Experience managing teams (3–5 years).
• Bachelor’s degree preferred in a related field.
• Candidate must be 21 years or older.
• Clean driving record for past 5 years.

Responsibilities

• Oversee Distribution Specialists and ensure outbound orders are accurate and compliant.
• Manage loading/unloading of products from vans and ensure safety.
• Inspect vehicles and supplies for road safety and maintain inventory.
• Maintain manifests, schedules, routes, and KPI tracking.
• Interface with intake managers and customers to resolve issues.
• Coordinate with dispatch and sales to optimize routes and relationships.
• Ensure compliance with OSHA/DOT and local/state/federal rules.

Education

Bachelor’s Degree in a related field

Tools

State compliance

Job description

Timeless was founded in 2013 with the vision of creating a Leading Lifestyle Brand around Cannabis products that are efficient, safe & discreet to use. Our passion for R&D and Brand building has led Timeless to be one of the most innovative brands in the market.

Community, Culture, and Legacy are the building blocks of what we do at Timeless. We always have and will continue to work with local businesses, artists, charities, and dispensary partners to support the movements that we believe impact our industry and world for the better.

About the role:

As the Distribution Lead, you are responsible for overseeing the daily operations of all Delivery Specialists. Ensuring the team follows standard company procedures, state compliance laws, and safety requirements while delivering orders to dispensaries in a timely and efficient manner. It is the Distro Lead’s responsibility to ensure KPIs are created and measured to achieve success by all in the department. This role can be a physical, fast-paced position involving continual lifting, lowering, and carrying packages that may weigh a minimum of 50 lbs.

Responsibilities

• Oversee the Distribution Specialists and maintain the accuracy of outbound orders, staying compliant with state regulations.
• Oversee loading vans with the outbound products and unloading products for the customer.
• Perform routine inspection of company vehicles and supplies to ensure road safety;
• Oversee inventory of daily merchandise loaded on the van
• Ensure that manifests are complete and accurate;
• Review all driver schedules and routes that are generated by the Dispatch Specialist.
• The main point of contact for all intake managers, handling routine problems and serving as an interface between company and customer, checking daily reports to confirm resolutions of all problems.
• Ensure that product distribution is accomplished to customer satisfaction in agreement with any contract terms and requirements;
• Working closely with the dispatch specialists and salesperson to improve route efficiency and expand existing customer relationships;
• Oversee the operation of vehicles in accordance with OSHA and DOT requirements as well as local, state, and other federal requirements;
• Creating and Oversee timelines of maintenance for motor vehicles
• Attends all company training sessions and meetings
• Oversee displays on the sales floor. Remove any outdated materials (if granted permission by the dispensary)
• Oversee delivery specialists in the assembling and disassembling of promotional materials such as signs, banners, and cardboard displays
• Oversee delivery specialists reporting of out of stocks inventory, account issues, or positive feedback given by the dispensary
• Oversee KPIs as well as create new KPIs as the market changes.
• Set up drivers’ routes for the next day of business

Candidate Qualifications

Skills

• Action Oriented
• Time Management
• Perseverance
• Ethics and Values
• Functional/Technical Skills
• Approachability
• Ability to perform calculations.
• Ability to work within established warehouse procedures and practices
• Strong organizational skills and attention to detail
• Ability to troubleshoot issues effectively.
• Full understanding of the state compliance

Experience

• 3 - 5 years experience in driving large vehicles
• 3 - 5 years experience in deliveries
• 3- 5 years experience in merchandising
• 3 - 5 years experience in Managing Teams

Educational Background / Certificates

• Bachelor’s Degree in a related field of study (preferred)

Additional Qualifications

• Must be twenty-one (21) years of age

• Must provide proof of a clean driving record for the past 5 years
  
• Valid State Issued ID

Full-Time Benefits

Insurance Benefits:

(available on the 1st of the month following 60 days of employment)

• Health Insurance (company sponsors up to 50% of employee premiums)
• Dental Insurance (company sponsors up to 50% of employee premiums)
• Vision Insurance (company sponsors up to 50% of employee premiums)
• Long Term Disability
• AD&D Life Insurance
• Critical Illness
• Hospital Indemnity
• Accident Protection Plan
• $50,000 Company-Provided Basic Life Insurance

Time Off Benefits:

• A minimum of 10 paid holidays each calendar year
• Sick time - available after 90 days of employment
• Vacation time - available after 1st year of employment
• Paid Parental Leave - available after 1st year of employment

Bonus Opportunities

• Performance-Based Bonus (pro-rated for full-time start date)
• Employee Referral Bonuses - eligible after 90 days of employment

Additional Perks:

• Employee discount on website merchandise
• Positive Cannabis Culture