Distribution Dispatcher

Trico Electric Cooperative; Marana (AZ); On-site; USD 50,000 - 70,000; Full time

Job summary

A regional electric utility in Marana, Arizona is seeking a Distribution Dispatcher to monitor and support their electrical system operations. The role involves ensuring real-time system awareness, coordinating outage responses, and facilitating system switching while providing essential support to the System Control team. Candidates should possess a high school diploma and preferably an associate's degree, along with strong communication and problem-solving skills. This position requires 12-hour rotating shifts, including overnight and weekend shifts, ensuring 24/7 system coverage.

Qualifications

• High School Diploma or equivalent.
• Associate’s or Technical Degree in a relevant field preferred.
• Ability to work 12-hour rotating shifts, including overnight and weekend shifts.
• Basic understanding of electrical power generation and distribution systems preferred.
• Familiarity with electrical utility switching devices and procedures preferred.
• Prior experience in customer service or member-facing role.
• Strong communication skills and analytical understanding.

Responsibilities

• Monitor and support Trico’s electrical system operations.
• Ensure real-time system awareness and coordinate outage response.
• Facilitate system switching and provide essential support to the System Control team.

Skills

Communication skills

Problem-solving skills

Analytical understanding

Education

High School Diploma or equivalent

Associate’s or Technical Degree in a relevant field

Tools

Outage Management System (OMS)

Supervisory Control and Data Acquisition (SCADA)

Customer Information System (CIS)

Job description

Join Our Team as a Distribution Dispatcher at Trico Electric Cooperative!

Posting Period: Tuesday December 2nd - Until Filled

We are pleased to announce that there is one open position within the System Operations Department. This position will be filled from either the Distribution Dispatcher or System Operator posting. Our goal is to select the candidate who best meets the operational needs and demonstrates the skills and experience required for success in this role.

We are committed to fostering a culture of excellence, where employees are empowered to grow, collaborate, and contribute to meaningful work. Just as we strive to provide 5-star customer service to our members, we also hold ourselves to the highest standards in how we work and support one another.

What You Will Do:

Are you ready to be part of a team that powers communities and supports innovation? Trico Electric Cooperative is looking for a motivated and detail-oriented individual to join our Dispatch team in Marana, Arizona.

The Distribution Dispatcher plays a critical role in monitoring and supporting Trico’s electrical system operations. Using tools such as the Outage Management System (OMS), Supervisory Control and Data Acquisition (SCADA), and Customer Information System (CIS), this position ensures real-time system awareness, coordinates outage response, and facilitates system switching. The Dispatcher provides essential support to the System Control team, contributing to operational reliability, member communication, and data reporting.

This is a 12-hour shift position, with rotations occurring every 5 weeks. Overnight and weekend shifts are required, ensuring 24/7 coverage of Trico’s distribution system.

What You Bring to Trico:

• High School Diploma or equivalent.
• Associate’s or Technical Degree in a relevant field preferred.
• Ability to work 12-hour rotating shifts, including overnight and weekend shifts, with rotations occurring every 5 weeks. Must be available for irregular and overtime hours assigned.
• Basic understanding of electrical power generation, transmission, and distribution systems preferred.
• Familiarity with electrical utility switching devices and procedures preferred.
• Prior experience in customer service or member-facing role, with strong communication and problem-solving skills.
• Demonstrates strong communication skills and analytical understanding to effectively interpret system data, coordinate with field personnel, and support operational decisions.
• Ability to work with minimal supervision and work irregular and/or overtime hours as needed.

Equal Opportunity Employer, including disabled and veterans.