Distribution Center Supervisor

Masterson Staffing; Pleasant Valley (MO); On-site; USD 70,000 - 95,000; Full time

Job summary

Masterson Staffing is seeking a Distribution Center Supervisor to oversee daily warehouse operations in a temperature-controlled facility, ensuring safety, quality, and on-time customer service. The role requires leading teams, optimizing inventory, and coordinating with 3PL partners.

The ideal candidate will have 7+ years of supervisory experience in warehouse settings, proficiency with WMS/ERP systems, and a track record of continuous improvement.

Qualifications

• 7+ years of supervisory or management experience in a distribution center, warehouse, or 3PL environment.
• Experience leading warehouse operations and coaching large teams.
• Exposure to food-grade or temperature-controlled warehousing preferred.
• Strong inventory management, shipping/receiving, and cycle counts.
• Proficiency with WMS and ERP systems; data-driven decision making.

Responsibilities

• Oversee daily warehouse operations including shipping, receiving, and inventory control.
• Provide leadership, direction, coaching, and support to warehouse staff.
• Enforce safety standards and OSHA compliance in a temperature-controlled facility.
• Manage labor scheduling to meet demand and budgets.
• Coordinate customer shipments and ensure timely order processing.
• Monitor KPIs related to safety, quality, productivity, and inventory accuracy.
• Utilize WMS and ERP data to drive improvements.
• Collaborate with management and other departments to support growth.

Skills

Supervisory experience

Warehouse operations

Inventory control

WMS

ERP systems

Lean/5S

Microsoft Office

Analytical skills

Communication

Education

Bachelor's degree in Business, Engineering, or related field

Master’s degree or MBA is a plus

Tools

WMS

ERP systems

Microsoft Office

Job description

Distribution Center Supervisor Job Summary

We are seeking an experienced Distribution Center Supervisor to oversee daily warehouse and distribution operations within a temperature-controlled, food-grade facility. This position is responsible for leading warehouse teams, maintaining operational efficiency, ensuring safety and quality standards, and delivering exceptional customer service.

The ideal candidate has a strong background in distribution center management, team leadership, inventory control, and warehouse operations. Experience in third-party logistics (3PL), food handling, or temperature-controlled warehousing is highly preferred.

Key Responsibilities

• Oversee daily warehouse operations, including shipping, receiving, inventory control, order fulfillment, and material handling.
• Provide leadership, direction, coaching, and support to warehouse employees and supervisors.
• Maintain a safe, clean, and organized work environment while enforcing OSHA and company safety standards.
• Ensure employees are properly trained on company procedures, customer requirements, and food safety standards.
• Monitor inventory accuracy, conduct cycle counts, and ensure proper product rotation and date-code management.
• Oversee quality control processes to ensure accurate receiving, shipping, and inventory transactions.
• Manage labor scheduling and staffing levels to align with customer demand and operational requirements.
• Monitor productivity, labor costs, and operational performance to meet department goals and budgets.
• Utilize Warehouse Management Systems (WMS) and other technology to maintain accurate inventory and operational records.
• Coordinate customer shipments and receipts while ensuring timely and accurate order processing.
• Maintain equipment and facility standards, including preventative maintenance schedules.
• Conduct regular safety meetings, operational reviews, and facility audits.
• Identify opportunities for process improvements, increased productivity, and reduced operational costs.
• Build and maintain strong customer relationships by addressing operational concerns and providing effective solutions.
• Track and report key performance metrics related to safety, quality, productivity, inventory accuracy, and customer satisfaction.
• Collaborate with management, sales, and other departments to support business growth and operational objectives.

Qualifications

• Minimum of 7 years of supervisory or management experience in a distribution center, warehouse, or third-party logistics (3PL) environment.
• Significant experience managing warehouse operations and leading employee teams.
• Experience working directly with customers and managing service expectations.
• Food handling or food‑grade distribution experience strongly preferred.
• Temperature‑controlled or refrigerated warehouse experience preferred.
• Strong understanding of inventory management, shipping, receiving, and warehouse operations.
• Experience with Warehouse Management Systems (WMS) and ERP systems.
• Knowledge of Lean manufacturing principles, 5S, and continuous improvement practices.
• Proficiency with Microsoft Office applications.
• Strong analytical, organizational, communication, and problem‑solving skills.
• Ability to manage multiple departments, priorities, and operational challenges.

Education

• Bachelor's degree in Business, Engineering, or a related field preferred.
• Master’s degree or MBA is a plus.
• Equivalent relevant management experience may be considered.

Work Environment

Primarily based in a warehouse and distribution center environment.

Requires frequent walking and extended periods on concrete floors.

Regular interaction with warehouse employees, management, customers, and vendors.

Must be comfortable working in a temperature‑controlled warehouse environment.

What We're Looking For

We are looking for a hands‑on operations leader who can motivate teams, improve warehouse performance, maintain high safety and quality standards, and build strong customer relationships.

The successful candidate will be organized, accountable, results‑driven, and comfortable making operational decisions in a fast‑paced distribution environment.

The above description is intended to describe the general content and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.