Distribution Center Supervisor

Clopay; Harrisburg (Dauphin County); On-site; USD 60,000 - 75,000; Full time

Job summary

Clopay Corporation in Harrisburg is seeking a Distribution Center Supervisor to lead warehouse operations with a focus on customer service, inventory management, and cost controls. The role requires hands-on supervision and daily involvement in the warehouse, including lifting and safety compliance.

The ideal candidate will have a bachelor’s degree or equivalent experience, at least two years of supervisory work in a warehouse setting, forklift certification, and strong computer and

Qualifications

• Bachelor's degree or combination of experience and education.
• Minimum 2 years supervisory experience in a warehouse/distribution setting.
• Forklift experience/certification is required.
• Ability to lift up to 50 lbs regularly and 75 lbs occasionally.
• Good computer skills and strong customer service abilities.

Responsibilities

• Make customer service and satisfaction a high priority; assist CSRs with elevated issues.
• Administer order entry control and pricing policies per guidelines.
• Hire, train and develop staff to work productively with urgency and service mindset.
• Manage inventories to achieve high service levels and optimal turnover.
• Coordinate with manufacturing for on-time product availability.
• Communicate with customers in person and by phone with excellent service.

Skills

Supervisory experience

Customer service

Forklift operation

Computer skills

Physical stamina

Education

Bachelor's degree or equivalent experience

Tools

Forklift certification

Job description

Open the Door to Your Future with Clopay Corporation & CornellCookson

At Clopay Corporation, we are more than just North America’s largest residential and commercial garage door manufacturer—we are a powerhouse of innovation, safety, and design. Through our premier brands, we lead the industry in providing groundbreaking high-performance closure solutions for both the places people call home and the spaces where the world does business.

Headquartered in Mason, Ohio, and operating state-of-the-art manufacturing facilities in Troy, Ohio, Mountaintop, Pennsylvania, and Goodyear, Arizona, we are a proud American-owned company and a wholly-owned subsidiary of Griffon Corporation. Our reach extends across 55+ distribution centers and thousands of retail locations in the U.S. and Canada ensuring that we deliver the right door for every opening – from homes to businesses and beyond.

By joining our team, you become part of a legacy that blends the residential elegance of Clopay, known as "America’s Favorite Garage Doors," with the industrial strength and 180-year heritage of our rolling brands, Cornell and Cookson. Together, we secure everything from family garages to the world’s most iconic stadiums and skyscrapers.

We currently have an opening for a Distribution Center Supervisor in our Harrisburg location. Responsibilities include:

In this position, the successful candidate will be responsible to:

• Make customer service and customer satisfaction a high priority. Assist CSR's with elevated customer issues.
• Administer order entry control and pricing policies consistent with company guidelines.
• Hire, train and develop employees to work productively with high sense of urgency and positive customer service attitude.
• Manage inventories to achieve high service level, planned inventory turns and minimize slow moving inventory.
• Administer division price policy consistent with division guidelines
• Manage expenses and operating ratios to perform at or better than budget.
• Work closely with manufacturing plants to assure product availability is on time and complete.
• Order product for Distribution Center from various sources.
• Communicate with customers both in person and on the telephone, while executing superior customer service and communication skills.
• Assist in pricing of quotes and orders under automation system controls.
• This is a working supervisor position and requires working in the warehouse daily, lifting 50lbs frequently, bending, twisting and climbing.

Qualifications:

• A Bachelor's degree is preferred or combination of experience and education.
• A minimum of 2 years supervisory experience, preferably in a Warehouse or Distribution Center setting.
• Forklift experience/certification is required.
• Ability to lift up to 50 lbs. on a routine basis and 75 lbs. occasionally. Ability to stand, bend, twist and climb frequently.
• Good computer skills.
• Outstanding customer service skills.

Why Choose a Career With Us?

We don't just manufacture doors; we engineer the "front door" of the American dream and the security of global commerce. At Clopay, we believe our strength lies in our people. From our design engineers to our manufacturing associates and delivery drivers, every member of the team plays a vital role in our success.

Our team members thrive because we prioritize:

• Unrivaled Scale: Work for a market leader with a massive manufacturing footprint and a reputation for excellence that spans nearly two centuries.
• A Culture of "What’s Next": We invest heavily in automation, sustainable materials, and smart-home integration to stay ahead of the curve.
• Commitment to People: As a Griffon Corporation company, we provide the stability of a large organization with the tight‑knit, collaborative feel of a specialized craft team.
• A Legacy of Expertise: Join our "Pioneer Club"—a group of over 440 employees who have been with us for 20 years or more. We offer the stability of a market leader and a place where you can truly grow a lifelong career.
• Commitment to Innovation: We aren’t just keeping up with industry trends; we’re setting them. Whether it’s our exclusive WINDCODE® technology or our award-winning designs, we provide the tools for you to do your best work.
• Community Focused: Our success is linked to the well‑being of our neighbors and communities. Through our partnership with Habitat for Humanity, Clopay employees help provide homes and security to families in the communities where we live and work.

Equal Opportunity Employer