Distribution Center Operations Manager - PM Shift

Wilson Sporting Goods; Ogden (UT); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

401k

Paid time off

Life insurance

Product discounts

Wellness programs

Job summary

Amer Sports seeks an Operations Manager to lead end-to-end distribution center operations at its Ogden, Utah facility. You will drive safety, cost, and quality targets while developing leaders and ensuring readiness for peak periods.

You’ll manage inbound/outbound, inventory, value-added services, returns, and automation, balancing labor with automation to optimize throughput and costs. This on-site role offers a dynamic, team‑driven environment.

Qualifications

• Bachelor's degree in business or related field preferred; equivalent work experience may be considered.
• 5+ years in fast-paced, high-volume warehouse operations and 5+ years leading a team.
• Proven leader of leaders with coaching and accountability skills.

Responsibilities

• Own end-to-end warehouse operations across inbound, outbound, inventory, and returns.
• Drive safety, engagement, and continuous improvement to achieve service, cost, and quality targets.
• Lead and develop salaried managers and hourly leads; build a strong leadership bench.
• Collaborate with IT, Transportation, and Brand teams to resolve issues and improve processes.
• Balance labor, equipment, and automation to optimize throughput and costs.

Skills

Leadership

People management

Communication

Problem solving

Analytical skills

Lean principles

WMS knowledge

Excel

Education

Bachelor's degree in business

Tools

SAP (WMS)

Microsoft Excel

Job description

Overview

Amer Sports is a dynamic, global sports company home to world-class brands including Arc’teryx, Salomon, Wilson, and Atomic. In this role, you will directly impact our consumer experience by ensuring our logistics network runs smoothly, safely, and efficiently. We are a company where ambitious, competent, and motivated people make their mark. Just like our customers, we are dedicated to an active lifestyle and sports. Join us.

What You'll Do

We are seeking an Operations Manager to lead end-to-end distribution center operations across all functional areas, including inbound, outbound, inventory, value-added services, returns, and automation. This role is responsible for driving operational excellence, ensuring consistent execution against service, cost, and quality targets, and building a people-first, performance-driven culture. As a key operational leader, this individual will translate site-level strategy into actionable plans, develop strong leaders, and ensure the distribution center is prepared to meet daily, seasonal, and long-term business demands.

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily:

• Own end-to-end warehouse operations across all functional areas (inbound, outbound, inventory, value added services, returns, automation), ensuring consistent execution against service, cost, and quality targets.
• Drive a people-first, performance-driven culture that emphasizes safety, engagement, continuous improvement, and operational excellence.
• Champion safety, compliance, and housekeeping standards; ensure operations meet internal policies and external regulatory requirements.
• Serve as the primary operational on-shift leader for a multi-brand, multi-channel environment; ensure each brand and channel’s unique SLAs and priorities are met.
• Translate site-level strategy into clear operational plans; set daily, weekly, and seasonal priorities and targets and ensure disciplined execution across all teams.
• Lead, coach, and develop salaried managers and hourly leads, build a strong leadership bench with clear expectations, accountability, and succession planning.
• Partner closely with the DC Manager to identify risks, capacity constraints, and improvement opportunities; provide clear data-backed recommendations.
• Ensure labor, equipment, and automation are effectively balanced to optimize throughput, inventory accuracy, and operating costs.
• Own operational readiness for peak periods and volume surges; ensure staffing, processes, and systems are prepared in advance.
• Hold teams accountable to SOP adherence while continuously evaluating and improving workflows, layouts, and standard work.
• Ensure SAP (WMS) execution discipline across all areas; reinforce system accuracy, transaction integrity, and proper use of tools to run the operation.
• Review and act on operational KPIs; identify trends, root causes, and corrective actions to improve service, productivity, and quality.
• Lead cross-functional problem solving with IT, Transportation, and Brand partners to resolve systemic and operational issues.
• Support and execute continuous improvement initiatives that increase capacity, improve service levels, and reduce operational costs.
• Serve as a representative of the Ogden DC with our brands, Amer Sports Global Operations, and various other stakeholders. Communicate clearly, escal…
• Perform other duties as assigned in support of warehouse operations.

What We're Looking For

This role requires 5+ years progressive experience in a fast-paced, high volume warehouse operation and 5+ years prior experience managing a team. A bachelor’s degree in a business-related field is preferred; equivalent work experience in lieu of degree may be considered.

• A passionate, energetic, and results-driven leader who inspires teams, sets high expectations, and creates a culture of accountability and operational excellence.

• A proven leader of leaders with demonstrated success coaching, developing, and holding salaried supervisors accountable while building a strong pipeline of future leadership talent.

• A self‑motivated, hands‑on leader who takes full ownership of their operation, leads by example, and isn't afraid to roll up their sleeves when needed.

• A confident, decisive problem solver who exercises sound judgment, takes initiative, and makes difficult decisions independently with minimal oversight.

• Proven ability to lead complex, high-volume distribution operations while balancing competing priorities, service commitments, labor resources, and operational performance.

• Strong interpersonal and communication skills; ability to build trust, influence others, and collaborate effectively across different personalities, cultures, and levels of the organization.

• A leader who thrives under pressure, maintains composure during operational challenges, and brings a positive attitude and sense of urgency to the workplace.

• Demonstrated ability to develop and execute operational plans, establish clear performance expectations, and drive accountability through measurable results.

• Strong analytical and business acumen; ability to interpret operational KPIs, identify performance gaps, and make data‑driven decisions that improve service, productivity, and cost.

• A people‑first leader who prioritizes employee engagement, recognition, retention, and the development of a strong, high‑performing team.

• Strong organizational skills with the ability to manage multiple priorities, anticipate challenges, and proactively communicate risks and opportunities.

• Working knowledge of warehouse management systems (WMS).

• Proficiency in Microsoft Office, particularly Excel, for operational reporting and performance analysis.

• Knowledge of Lean principles and continuous improvement methodologies, with a demonstrated ability to improve processes and drive sustainable results.

Must be willing to work the PM shift (Monday – Friday, 3:30 pm to 12:00 am). Must have flexibility to work other shifts/hours based on business need. This is an on-site role.

Physical Demands & Working Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to sit, stand and walk. The employee must occasionally kneel, stoop, crouch, twist and lift up to 50 pounds, with or without accommodation.

Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

What We’ll Provide

This role is based at our modern distribution center in the Business Depot of Ogden in Ogden, Utah. We offer a great working environment in the sports industry with talented & passionate colleagues all over the world! Other benefits and perks include:

• Medical, dental and vision available the month after hire
• 401k retirement plan
• Paid time off and Holidays
• Life insurance, pre-tax transit benefit program
• Discounts on Amer Sports products
• Healthy Lifestyle & Wellness programs

Amer Sports is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other legally protected characteristics.